There are three different enquiry desks in the Hub, all staffed by our knowledgeable team of advisers. We also have confidential meeting rooms for appointments with our specialist teams. If you're invited for an appointment with one of our teams we'll let you know by email which desk to come to.
This is the general enquiry desk. Whatever your question, one of our friendly advisers will help you find the answer. In particular, speak to an adviser at this desk about:
We are not able to offer immigration advice. If you have an enquiry regarding the UK’s student immigration rules and requirements please read our immigration information. If you can’t find what you’re looking for or need further advice, you can contact one of our specialist teams.
We offer a drop-in service, open Monday to Friday 9.30am to 4pm during term time and 10am to 3.30pm during vacations. No appointment needed, just call in with your registration card.
If we’re not able to help you in the first instance, we can offer you a 30-minute appointment where you can speak to an adviser in confidence.
Come to the drop-in service at the Support desk to: