During normal opening hours
Out of hours
If you have a repair emergency out of hours then phone the Information Centre 01206 872125. Where appropriate, we will call a duty engineer to rectify the problem.
Most repairs are carried out by staff from the Estates Management Section and you don't need to be there if they need access to your room. For non-urgent repairs, maintenance staff won't normally come into residences until after 9am.
- Information on agreed repair response times can be found in our Service Level Statement (.pdf).
- For information on agreed terms relating to privacy and access, please read our Terms and Conditions of Residence below.