Repairs and faults

Colchester Campus

South Courts, The Towers, The Houses & Wolfson Court

During normal opening hours

  • Telephone 01206 872959
  • Email myroom@essex.ac.uk 
  • Opening hours: Monday to Thursday, 9am to 5pm and Friday 9am to 4.45pm

Out of hours

If you have a repair emergency out of hours then phone the Information Centre 01206 872125. Where appropriate, we will call a duty engineer to rectify the problem.

Repair times

Most repairs are carried out by staff from the Estates Management Section and you don't need to be there if they need access to your room. For non-urgent repairs, maintenance staff won't normally come into residences until after 9am.

  • Information on agreed repair response times can be found in our Service Level Statement (.pdf).
  • For information on agreed terms relating to privacy and access, please read our Terms and Conditions of Residence below.

The Meadows

During normal opening hours

Out of hours

Out of hours or in an emergency contact security on 07460 373172.

The Copse

During normal opening hours

Out of hours

Out of hours or in an emergency contact security on 07460 373172.

University Quays

During normal opening hours

Out of hours

Out of hours or in an emergency contact security on 07460 373172.

Southend Campus

Report all repairs directly to the 24-hour reception desk at University Square by phoning 01702 328400.