Report all repairs directly to the 24-hour reception desk at University Square by phoning 01702 328400.
Most repairs are carried out by staff from the Estates Management Section and you don't need to be there if they need access to your room. For non-urgent repairs, maintenance staff won't normally come into residences until after 9am.
- Information on agreed repair response times can be found in our Service Level Statement (.pdf).
- For information on agreed terms relating to privacy and access, please read our Terms and Conditions of Residence.