Professional Services teams

Academic Section

Academic Section

The Academic Section provide services to students and departments to support the academic provision of our University.

Academic Registrar's Office

Find out what the Academic Registrar's Office do and how to contact them.

Academic Services Officers

Details of Student Administration and Policy team and our Quality and Development team.

Assessment team

Find out what the Assessment team do and how to contact them.

Essex Apprenticeships and Summer Schools team

The main purpose of our team is to manage the Higher and Degree Apprenticeships and flagship Summer Schools delivered at the university.

Safeguarding team

Find out what the Safeguarding team do and how to contact them.

Student Development Team

The Student Development team provides a focal point for leadership and oversight for initiatives and activities in support of individual student development across the student lifecycle.

Apprenticeships Hub

The Apprenticeships Hub is the central team responsible for Higher and Degree Apprenticeships at the University of Essex.

Essex Abroad team

Find out what the Essex Abroad team do and how to contact them.

Student Progress team

Find out what the Student Progress team do and how to contact them.

Student Services team

Our team is based in the Student Services Hub which provides a friendly, welcoming service for student enquiries.

Summer Schools and Short Courses Hub

Find out what the Summer Schools and Short Courses Hub do and how to contact them.

Systems Development team

The Systems Development Team is two sub-teams: Student Systems and Data, and Timetabling and Room Bookings.

Postgraduate Research Education Team

The Postgraduate Research Education Team supports the University's postgraduate research education provision, including Doctoral Training Partnerships and postgraduate research student skills development.

Quality and Academic Development team

The Quality and Academic Development team's remit includes ensuring the academic quality of courses and regulating the appointment of External Examiners, as well as enabling effective opportunities for students to feedback.

Student Life Operations team

Employability and Careers, Essex Abroad, Student Engagement, Student Support and Talent Development Centre.

Student Wellbeing and Inclusivity Service (SWIS)

The Student Wellbeing and Inclusivity Service provides a professional and proactive guidance service for students to support them to fulfil their potential.

External Relations

External Relations Senior Team

The External Relations Section leads the University's recruitment, partnerships, communications, marketing, web and brand activities.

External Relations Central team

The External Relations Central team co-ordinates administrative processes across the section.

Admissions team

The Admissions Office manages the policy and processing of admission to the University at undergraduate and postgraduate level.

Marketing, Web and Brand

Learn about the Marketing, Web, and Brand teams at the University of Essex. Three specialist teams who work together to support communications, websites and brand management.

International Student Recruitment team

We take a lead on all recruitment activity overseas, specifically Europe and Americas and we work with our regional offices in other areas.

UK Student Recruitment and Access

The UK Student Recruitment and Access Team leads the University’s UK recruitment, outreach, and recruitment events activity.

Market Intelligence team

The Market Intelligence team co-ordinate the University’s market research and insight activities.

Advancement team

Advancement consists of three teams – Stakeholder Engagement & Events, Alumni Relations and Philanthropy.

Global Partnerships 

The Global Partnerships team manages the University’s educational partnerships.

Make Happen

Find out what the Make Happen team do and how to contact them.

Communications team

The Communications team handle all external and internal communications to staff, students and the media, as well as the University's websites.

Infrastructure and Digital Services

Infrastructure and Digital Services

Infrastructure and Digital Services (IDS) is the merger of Digital Innovation and Technology Services (DITS), Estates and Library & Cultural Services sections into a new section from September 2026. IDS provides the digital infrastructure, physical environment and information resources that support teaching, research, learning and the day-to-day operation of the University.

Library and Knowledge Engagement

Libraries and Knowledge Engagement provides library resources, learning spaces and specialist support for University of Essex students and staff.

Commercial Applications

Commercial Applications supports the administration of multiple systems which underpin the operational processes of the University.

Infrastructure Services

Infrastructure Services are responsible for central IT infrastructure delivery, development, and security.

Software Development

Software Development Services manage the development of key university systems which underpin the student and learning experience.

Central Stores team

Central Stores stocks a range of essential and commonly-used products and provides a range of campus services.

Strategic Projects Office

The Strategic Projects Office (SPO) lead and inspire change and continuous improvement, managing projects and supporting others to deliver projects.

People

People

Our People (formerly People and Culture) strand develops and implements employment policies, procedures, and services that support the delivery of the University’s strategic goals and provide colleagues with support throughout their employment.

Occupational Health

Occupational Health actively promotes and maintains good health in the University workplace as well as providing support when health issues occur.

Professional Development

Our Professional Development teams provide support for education, management, leadership and professional practices.

Employee relations

Our Employee Relations team provide strategic and operational employment advice and guidance to staff and managers on a range of enquiries relating to their employment at the University. team provide strategic and operational employment advice and guidance to staff and managers on a range of enquiries relating to their employment at the University.

Employment services operations

Our operational teams support transactional and development processes and ensure our systems and services are efficient and responsive. Contact them to discuss a range of services, from contracts, right-to-work, and professional qualifications to annual leave.

Health and Safety team

The Health and Safety team provides technical advice, training, and support, to help you and the University meet legal requirements and provide a safe working environment.

Learning Design team

The Learning Design team creates and develops online learning content that helps people build their knowledge, understanding, and skills. We work closely with colleagues across the organisation to design engaging and accessible learning experiences that support both individual development and wider organisational goals.

Organisational Development and Talent Team (Resourcing)

The Organisational Development and Talent team (Resourcing) are responsible for ensuring we have the right staff with the right skills at the University and help to develop the people structures, systems and processes needed to deliver the University’s strategic aims.

Reward team

Our Reward team are responsible for ensuring all payroll and pension payments are made accurately.

Essex Campus Services (UECS)

Essex Campus Services (UECS)

Our teams deliver a wide range of services that support the University community, from accommodation and catering to sports facilities, campus services and the award-winning Wivenhoe House hotel on our Colchester Campus.

Commercial Development services

Commercial Development Services brings together Business Development, Event Essex, and Marketing and Communications expertise to support the growth, promotion, and success of the University's commercial services.

Grounds team

The Grounds team is responsible for maintaining and enhancing the outdoor spaces across our Colchester and Loughton campuses, including Wivenhoe Park, the historic parkland that surrounds our Colchester Campus.

Accommodation Essex team

Accommodation Essex contributes to a safe and supported environment in which students can develop personally and academically.

University of Essex Campus Services Compliance team

The team guides health and safety, compliance, risk management and policy development, while supporting colleagues across the University with advice, training and best practice.

Soft FM Services

Our large team of in-house staff working alongside trusted external suppliers deliver numerous services that range from cleaning and portering to pest control and waste management.

Essex Food team

Essex Food manage food and drink outlets at our Colchester Campus ranging from cafes, permanent huts, to the Burrito Bus and larger units such as Canteen, Fusion and Buffalo Joe's.

Essex Sport team

The Essex Sport team look after a great range of facilities, both indoor and outdoor, at our Colchester Campus.

Event Essex team

Event Essex offers modern and flexible conference and meeting spaces, comfortable accommodation and high-quality catering.

Post Room team

The Post Room team looks after all the University's Colchester Campus postal services.

Security and Transport Management teams

Find out about the roles and responsibilities of our Patrol and Traffic Officers.

Wivenhoe House Hotel team

Wivenhoe House is a four-star country house hotel located within Wivenhoe Park at the University’s Colchester Campus.

Estates and Campus Services

Business Support Services team

The Business Support Services team includes the Marketing and Communications team, and the UECS Finance team.

Commercial Properties team

The Commercial Properties team supports all areas of University commercial property including the Knowledge Gateway.

Customer Service team

The Customer Service team includes support for University core events, projects, compliance and the Estates and Facilities Helpdesk.

Maintenance and Capital Development team

Find out about our Maintenance and Capital Development team in our Estates and Campus Services section.

Estates and Campus Services section

The Estates and Campus Services teams deliver a wide range of services for the University, from catering to sports facilities, from accommodation to grounds maintenance, and from estates management to the luxury hotel, Wivenhoe House.

Wivenhoe Park Day Nursery team

Wivenhoe Park Day Nursery at our Colchester Campus provides care and education for children from three months to five years of age, all year round.

Finance, Planning and Data Insight

Financial Accounting and Capital

The Financial Accounting and Capital team is responsible for the University Financial Statements, the University Subsidiary Companies and Capital Expenditure. They also look after the University Bank Accounts, Studentships and Investments.

Income and payments

Details of the income and payment teams and how to contact them,

Service accounting

The Service Accounting team is based within Finance, Planning and Data Insight section but also elsewhere across the University. The team works closely with budget holders to deliver high quality financial management through close business partnering relationships.

Central Procurement Unit

Details of the CPU team how to contact them.

Finance, Planning and Data Insight section

The Finance, Planning and Data Insight section is responsible for managing the Universities income and expenditure, ensuring we get value for money in all financial activity and that we comply with all statutory and regulatory requests.

Planning and Data Insight team

Planning and Data Insight creates, collects and shares information and understanding to help the University achieve its goals.

Office of the Vice-Chancellor

Office of the Vice-Chancellor

The Office of the Vice-Chancellor is staffed by a small team that provides high-level PA support for members of the University’s senior management team.

Safeguarding, Equity and Accessibility

The Safeguarding, Equity and Accessibility area consists of two teams: Safeguarding and Inclusion.

Governance Office team

The Governance team looks after the University’s corporate governance.

Research and Enterprise Office

Research and Enterprise Office team

We provide advice and support to our University's academic community.

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