IT services

Getting started with IT

A guide for new students to get you started with IT at Essex.

IT Helpdesk

Find out how to contact the IT Helpdesk for help and support with IT services.

Computers on campus

Locations and opening times for computer labs on campus.

Cyber security

Find out how to stay secure online and protect yourself from scams and fraud.


Access your email, set up Outlook, manage your email groups or report a suspicious email.

High performance computing

We provide a specialist high performance computing service for staff and students. Find out more about how to request access and connect.

IT account and password

Find out how to set up your IT account, including your password and MFA.

Multifactor authentication (MFA)

Secure your account using Multifactor Authenication (MFA). Read more about how we use Multifactor Authentication at the University

Online survey tools

Information about survey tools including Qualtrics.


Find out how to print, copy and scan using our multifunction printers.


Visit our Software Hub, access Microsoft Office 365, download EndNote. Find out more about free software available to you.

Wifi and networks

Learn about the wifi networks available on campus.

File storage

File storage options for saving your documents.

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Contact us
IT Helpdesk The IT Helpdesk is your first point of contact for all problems and queries relating to our services.