IT services

Getting started with IT

New to Essex? Start here.

Account and password

Closure or expiry of IT accounts

When your IT account will close and what to do before it closes.

Your student IT account

Manage your student IT account, password, external email address, passphrase and security questions.

Change your password

How to change your Essex IT account password.

Computers on campus

High Performance Computing (HPC)

We provide a specialist high performance computing service.

Computers on campus

Locations and opening times for computer labs on campus.

Email

Mailing lists

Discover what mailing lists we have at Essex and how to join or leave them.

Email forwarding

Find out how to automatically forward your University emails to another email account.

Spam and phishing emails

Phishing is the most common form of cyber attack. Know how to spot the signs and report a spam or phishing email.

Access your email

How to access your University email account.

File storage

Home Directory (M Drive)

Store data and documents and access them anywhere on campus.

Box file storage and collaboration

Box is the University’s official cloud storage and collaboration platform for staff and students.

Recovering lost files

How to recover or restore lost or deleted files and folders

Accessing your M: Drive off campus

How to access your M:Drive off campus.

Help and support

Assistive technologies for students

Assistive technologies provide essential accessibility to computers for those with significant vision, hearing, dexterity and mobility, language and communication, or learning needs.

IT Helpdesk

How to get in contact with the IT Helpdesk.

Print, copy and scan

Software and apps

Qualtrics survey tool

Qualtrics is the preferred survey tool at the University of Essex.

Software Hub

All software in one place, accessible anywhere, anytime.

Microsoft Office 365

Get the latest version of Microsoft Office, for free!

EndNote - reference management software

How to obtain and use EndNote reference management software.

Wifi and internet

Connect to eduroam wifi

eduroam provides free wifi and internet access for all staff and students.