Wifi and networks

eduroam wifi

eduroam (education roaming) is a secure, international wifi service available to all staff, students, and visitors from other eduroam participating institutions.

We recommend using the geteduroam app or eduroamCAT to help you connect. If you're unable to connect using either of these, try using the manual instructions for your device:

By connecting to eduroam you are agreeing to obey the University's IT Acceptable Use Policy (or your home organisation's terms and conditions) and the eduroam(UK) policy.

Guest wifi (Essex Guest)

Essex Guest is our free wifi service for guests that can't use eduroam. Connect using your personal email address (the service will not accept @essex.ac.uk email addresses).

Once connected you get 10 minutes of free internet access. For 24 hours access, you must verify your email address by following the link in the verification email we have sent you.

Student accommodation wifi

eduroam wifi is not available in student accommodation.

Wifi in student accommodation is provided by external providers. Full details are in your accommodation welcome pack. You can report any problems with wifi in student accommodation to your provider.

Wired network

We're part of the Janet Network, the UK's academic and research network which provides UK research and education with a highly reliable and secure, world-class network, enabling national and international communication and collaboration.

Maintenance work is carried out on the Janet network every Tuesday morning between 7am and 9am. See our IT service status page for scheduled work.

Wired network access is restricted to staff only. Personal devices are not allowed to access the wired network for security reasons.

Arrow symbol
Get in touch
Get IT support