IT Helpdesk

The IT Helpdesk is your first point of contact for help and advice with IT services.

Contact us

Create a support request via our support portal (login required) and we'll get back to you as soon as we can. You can also track and update your requests.

Create a support request →

To talk to someone in real-time, or if you can't access the support portal, you can:

We're open Monday to Friday, 8.30am to 6.00pm. Excludes University closure days.

Teaching room support

If you are teaching and need urgent assistance with the technology in your room, please call:

  • Colchester Campus: 3220
  • Southend Campus: 8500

IT service status

Get up-to-date service information.

Check service status →