The IT Helpdesk is your first point of contact for help and advice with IT services.
Create a support request via our support portal (login required) and we'll get back to you as soon as we can. You can also track and update your requests.
To talk to someone in real-time, or if you can't access the support portal, you can:
We're open Monday to Friday, 8.30am to 6.00pm. Excludes University closure days.
Teaching room support
If you are teaching and need urgent assistance with the technology in your room, please call:
- Colchester Campus: 3220
- Southend Campus: 8500