On demand training

Understand the foundations of a high performing team and identify approaches and behaviours that can be adopted to drive improvement.

Explore the concept of individual preference and its influence on working behaviours. Map team preferences to understand dynamics at work and explore effective decision making that balances these differences.

Explore the values that matter most to your team and how they shape everyday behaviours, decisions and ways of working. This practical workshop will help you recognise your collective strengths, agree expectations and approaches to communication and collaboration, and create a team charter that supports trust, accountability and effective teamwork.

Explore and establish a shared understanding of team objectives and direction and individual responsibilities and accountabilities in achieving these.

A practical workshop to support exploration of lessons learned, explore ways of working together and begin to plan for the future.

Develop approaches to planning and organising people, resources, tasks and communication on order to achieve goals within a specific scope, time and budget, understanding the difference between projects and business as usual.

Explore the essentials of good customer service and develop approaches to dealing with difficult situations.

Explore what psychological safety means, why it matters for effective teamwork, and how it supports learning, innovation and performance.

You will consider how psychologically safe your team currently feels and gain practical approaches to encourage open dialogue, respond constructively to mistakes, invite different perspectives and challenge inappropriate behaviour. You will leave with clear actions to help build greater trust, inclusion and openness within your team.

Understand the drivers and context for, and resistance to, change. Explore a model for planned change and approaches to communication with different groups.

Understand the impact of organisational change on employees at all levels and explore how coaching can effectively support individuals through transitions, as well as exploring common challenges faced when leading change and strategies for managing them. This session introduces how cognitive behavioural coaching (CBC) can support employees dealing with change-related stress or resistance and gives an opportunity for hands-on experience applying the CBC model through practical coaching exercises.

Explore approaches to leadership in the context of change, recognising that different approaches may be needed as colleagues' feelings, understanding and attitude to change develops. The session will explore the value of situational leadership and followership in developing trust, allowing conflict, enabling commitment, ensuring accountability and achieving results.

This session introduces a clear model for articulating change, along with principles of conversational intelligence to strengthen communication.  It explores how change impacts individuals and teams, particularly in the workplace, and how effective communication can help reduce uncertainty. There is space to reflect on personal responses to change while introducing practical approaches to supporting colleagues during periods of transition.

Recognise how to navigate ambiguity and uncertainty during periods of change, focusing on building confidence in decision-making with imperfect information.

This session explores ways to reframe ambiguity as a shared team challenge, including how to talk openly about uncertainty, reduce confusion, and engage teams in collective problem-solving. The course introduces adaptive leadership behaviours and the core principles of “leading in the grey,” with an emphasis on flexibility, experimentation, and learning over perfection. The session builds on an understanding of how to create psychologically safe teams, providing tools that support agility, smart risk-taking, and shared ownership of change.  

Explore the visible and invisible elements of organisational culture and how associated values and assumptions can influence team dynamics, practice and decision-making in times of change. 

The session also introduces approaches to identifying assumed team roles, strengths, behavioural patterns, gaps and risks, to improve team balance, communication and collaboration in support of our desired culture and values.

Six 20-minute modules suitable for all colleagues, walking you through the key areas to consider when implementing change. The modules include helpful videos, exercises and templates. Enrol on the Moodle course.

The University’s coaching service is currently focused on supporting managers through change. Both individual and group coaching sessions are available to managers who have completed/attended our e-learning and in-person training. To request coaching, please contact coaching@essex.ac.uk

An introduction to effective approaches to making better decisions, built on a recognition of the traps that humans can fall into.  This session is also an opportunity to explore the use of problem-solving approaches in developing effective solutions to challenges faced.

Explore approaches to protecting and using time effectively, and manging workload through understanding priorities, organising work and monitoring progress against identified goals.

Identify individual stress responses and approaches to mitigating stress in the workplace. Understand organisational responsibility in managing stress and support available to all employees.

An opportunity to explore the underlying principles of negotiation and how we can use them to better achieve our shared aims and recognise ways to generate influence without authority.  

An introduction to approaches and techniques to deliver clear, balanced feedback designed to encourage understanding and action to build performance, and support a culture of continuous improvement.