Choose the right survey tool at Essex — compare Microsoft Forms and Qualtrics, get sign-in links, support, and key guidance.
Learn how to keep University information safe when using your personal laptop, phone or tablet for work — from securing your device to reporting a lost or stolen one.
Microsoft 365 Copilot (Copilot Chat) is an AI assistant designed to help Essex staff work smarter by boosting productivity and simplifying tasks.
New to Essex? Follow five quick steps to set up your Essex IT access, stay secure, get email and wifi, install Microsoft 365, and get support.
Our live chat service connects you directly with our University IT Helpdesk team who can answer your questions in real time.
Includes guidance for new staff and line managers on getting and using staff IT equipment.
Install Microsoft 365 on your devices, use apps online, and store files securely with OneDrive — free while you’re at Essex.
Get practical cyber security advice, learn how to report incidents, and find training to help keep everyone at Essex safe online.
Get fast IT support for login issues, wifi, software, and university systems via help requests, live chat, phone, or service status updates.
Learn how to connect to wifi at the University of Essex. Use eduroam for staff and students, or Essex Guest for visitors and guests on campus.
Find out who can use the campus wired network, which devices are allowed, and when maintenance may affect your connection.
Zoom AI Companion helps make virtual meetings more productive and efficient.
Access your email, view your email quarantine, add a shared mailbox, manage your email groups or report a suspicious email.
Includes guidance on proper laptop care and maintenance to help ensure your laptop continues to support you in your work for as long as possible.
Includes setting up MFA, managing your sign-in methods, and what to do if you forget, lose or can't access your sign-in device.
Includes information and support for printing, photocopying, and scanning.
AppsAnywhere is our software delivery service. It gives you on-demand access to applications anywhere, and on almost any device. Use your Essex IT account to sign in.
Includes information on how to prepare for and install your Windows 11 upgrade.
Including getting started with Zoom, webinar licences, background images, Zoom Rooms, and help with Zoom.
Guidance relating to the use of AI tools to support business processes.
How to access file storage including Box, OneDrive and network drives, or transfer files with ZendTo.
Includes requesting and returning IT equipment, IT purchasing, loaning IT equipment, and support for moving IT equipment.
Find out how to connect to our VPN and remote desktop services.
Learn more about our specialist high performance computing service.
Find information about University business systems and request access to ESIS, MyEssex, CRM, timetabling and other core services.
Information on telephone services including how to use your telephone, access your voicemail or update the university phonebook.
Staff leaving the University of Essex: Review your IT account closure procedure. Follow the steps to save personal files, transfer work data, and return equipment.
Change or reset your University of Essex password using Microsoft’s secure password website. Find out how to update your password and get help if you need it.
Set up and manage your University IT account, access email and wifi, and understand what happens when your account closes.