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Quality and Academic Development team

At Essex, we value the highest academic and professional standards and aim to be internationally recognised for the quality of teaching, learning facilities and educational experience offered to students.

The University must meet external regulations and standards to operate as a Higher Education institution. From ensuring the academic quality of courses and regulating the appointment of External Examiners, to enabling effective opportunities for students to feedback, the Quality and Academic Development team support and enhance activity across a broad range of areas.

Activity	First point of contact	Contact details
General enquiries	Rosie Lannon, Quality Assistant	quad@essex.ac.uk
Course records Course records and systems (including system developments for courses and modules, course finder, and annual course and module updates – Curriculum Update) Module enrolment systems (eNROL testing and support) Technical report writing and course data (including KIS and fees)	Alex Farncombe, Assistant Course Records Manager Fliss Kingsgate, Assistant Course Records Manager Hannah El-Sabassy, Course Records Officer Peter Chard, Course Records Officer Emily Bewg, Course Records Manager	Staff enquiries: crt@essex.ac.uk Student enquiries: enrol@essex.ac.uk
Quality assurance and enhancement processes (monitoring and review) Periodic Reviews Annual Review of Courses Student engagement and representation policies External Examiner policy, nominations, and reports	Rosie Lannon, Quality Assistant Luke Nash, Quality Officer Cerys Somers, Quality Enhancement Manager	quad@essex.ac.uk module.evaluation@essex.ac.uk (for staff enquiries on module evaluation) external.examiners@essex.ac.uk
Information and policy management Quality assurance and enhancement policy and procedures Academic standards and quality webpages Information management (incl. summary of academic policy decisions, student handbooks)	Rosie Lannon, Quality Assistant Luke Nash, Quality Officer Cerys Somers, Quality Enhancement Manager Aminah Suhail, QUAD Manager (Cross Faculty)	quad@essex.ac.uk
Education performance and external quality assessment and regulation Involvement in and response to external reviews and influences, (inc. QAA reviews and TEF) Guidance and support for review of education performance	Ceri Law, Senior QUAD Manager Aminah Suhail, QUAD Manager (Cross Faculty)	quad@essex.ac.uk

Committees and groups (organised by QUAD)

General enquiries: quad@essex.ac.uk

Committee/group	Contact details
Faculty Education Committees (FEC)	Social Sciences - Hannah Nieuwenhuis, QUAD Manager Science and Health - Karen Leeder, QUAD Manager Arts and Humanities - Kayt Newman, QUAD Manager
Academic Quality and Standards Committee (AQSC)	Ceri Law, Senior QUAD Manager
Directors of Education Insights Network	Ceri Law, Senior QUAD Manager

Membership of groups (organised by other sections of the University)

Committee/group	Contact details
Systems Group	Emily Bewg, Course Records Manager
Fees Group	Emily Bewg, Course Records Manager
HEAR Management Group	Ceri Law, Senior QUAD Manager
Rules of Assessment Advisory Group (attendance rotated)	Hannah Nieuwenhuis, QUAD Manager Kayt Newman, QUAD Manager Karen Leeder, QUAD Manager Aminah Suhail, QUAD Manager Cerys Somers, Quality Enhancement Manager
Data Analytics Education Champions Group (DAEC)	Karen Leeder, QUAD Manager
Assessment Group	Ceri Law, Senior QUAD Manager
January Starts Task and Finish Group	Ceri Law, Senior QUAD Manager
Higher and Degree Apprenticeships Advisory Group	Aminah Suhail, QUAD Manager

Campus and Professional Service team links

Campus link	Contact details
Southend campus	Hannah Nieuwenhuis, QUAD Manager
Loughton campus	Kayt Newman, QUAD Manager
Partnerships	Ceri Law, Senior QUAD Manager
Assessment CRT link	Hannah El-Sabassy, Course Records Officer
Planning and Data Insights	Ceri Law, Senior QUAD Manager

Quality and Academic Development queries

Telephone: 01206 873944

Email: quad@essex.ac.uk

External examiners queries

Telephone: 01206 873944

Email: external.examiners@essex.ac.uk

Course records queries

Telephone: 01206 873944

Email: crt@essex.ac.uk

Student assessment of modules and teaching queries

Telephone: 01206 873944

Email: module.evaluation@essex.ac.uk

For enquiries contact your Student Services Hub
University of Essex
Wivenhoe Park
Colchester CO4 3SQ

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