Error code 2:
Our records indicate you are a student of one of our partner institutions.
Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your registration remotely.
Error code 3:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration then please use the Live Chat facility quoting error code 3.
Error code 4:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 4.
Error code 5:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 5.
Error code 7:
Unfortunately you are unable to complete your registration online.
Please contact the Registration Team by emailing regoff@essex.ac.uk, quoting error code 7, and they will confirm the arrangements for your Registration.
Error code 8:
Unfortunately you are unable to complete your registration online.
Please contact the Registration Team by emailing regoff@essex.ac.uk, quoting error code 8, and they will confirm the arrangements for your Registration.
Error code 9:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 9.
Error code 10:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 10.
Error code 11:
Unfortunately you are unable to access Registration at this time.
If you require a visa to study in the UK, you may need to provide evidence of this to our International Services Team: international@essex.ac.uk. Once this has been received and approved, you will be able to register.
If your department's registration deadline has now passed and they will not permit further late registrations for the 2023/24 academic year you will not be able to access and complete this process.
If you continue to experience issues with accessing Online Registration then please use the live chat facility quoting error code 11.
Error code 12:
If you are awaiting the outcome of assessment for 2022/23, or of summer reassessment (voluntary or compulsory) from the Board of Examiners, you must await this outcome before your student record for 2023/24 can be created.
Once you have received your results, your new student record will be created and you will be able to register.
Information is also available on our Rules of Assessment web pages
If you continue to experience issues with accessing Online Registration then please use the live chat facility quoting error code 12.
Error code 13:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 13.
Error code 14:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration then please use the Live Chat facility quoting error code 14.
Error code 15:
Your student registration is complete.
Please complete your Online Welcome Programme.
Error code 16:
Your student record indicates that you have an outstanding debt to the University.
Please sign into WebPay to pay your outstanding debt.
If you need assistance please contact the Income Team via income@essex.ac.uk.
Error code 17:
The online registration system is not currently open.
Our registration web pages have more information about the online registration process.
Error code 18:
Your student record indicates that you were given multiple options by the Board of Examiners. You must decide which option you wish to proceed with before you will be able to register.
Please refer to your Board of Examiners outcome email for further details.
Information is also available on our Rules of Assessment web pages.
If you continue to experience issues with accessing Online Registration then please use the Live Chat facility quoting error code 18.
Error code 20:
Your student record indicates that you have an outstanding debt to the University.
Please sign into WebPay to pay your outstanding debt.
If you need assistance please contact the Income Team via income@essex.ac.uk.
Error code 21:
Online registration is currently closed.
Please contact the Student Services Hub for further assistance.
Error code 22:
Our records indicate you are a student of one of our partner institutions.
Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your Essex registration remotely.
Error code 24:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration please use the Live Chat facility, quoting error code 24.
Error code 25:
There is an issue with your student record, which we are working to fix. Please wait at least 24 hours before trying to access Online Registration.
If you continue to experience issues with accessing Online Registration then please use the Live Chat facility quoting error code 25.