Returning student registration

As a returning student, you need to register online at the start of each academic year before you access your course for your next period of study. This ensures that we know you want to continue as a student, we can keep your student record open and allow you to retain access to University facilities and resources.

Students returning from a period of intermission are also required to register online. You will receive an email before you are due to return with further information.

When to register

You can register online now

You must complete your registration before you are able to continue your studies.

Postgraduate Research Students will need to complete registration before undertaking any supervision or research in the new academic year. Please continue to liaise with your Departmental Administrator and Supervisor regarding your research schedule and the options available to you.

Returning students must register no later than the 28th day of the term you are returning to study in order to avoid being withdrawn from your course under Registration Regulation 5.4

Getting a registration error code?

New student registration

Are you a new student who needs to register on your course? We can provide you with help and advice about how to register online and what you need to do once you arrive on campus.

Things you need to know

Paying your tuition fee

There are a number of ways you can pay your fees.

If you are required to pay some or all of your tuition fees, you need to pay a minimum of the first instalment of your tuition fees as part of Online Registration. A tuition fee invoice from the University will be emailed to you for your records once you have completed registration. The invoice will confirm the tuition fees charged, the payment options (either in full or by instalments) and the dates the payment(s) must be made if paying by instalments. Further information is available in the Tuition fee payment and liability policy (.pdf).

Student loans and grants

Undergraduate (UK/EEA) students

If you have an approved student loan you will receive information directly from the Student Loans Company during the summer.

If you are to receive a full tuition fee loan you will not be required to make a payment to the University.

If you have applied for a tuition fee loan but it has not yet been approved by the Student Loans Company at the time of registration, you should still complete Online Registration and commence your studies for the year.

If your loan has not been approved by the time the tuition fee payments are due (as detailed in the invoice issued to you), then you will be liable for your tuition fees, as per the tuition fee payment and liability policy (.pdf), and payment will be required in order for you to progress to the next term of study.

If your loan is approved after payment, the University will refund any payments you have made back to you. If you experience any issues with Student Finance funding being approved and would like further advice please contact askthehub@essex.ac.uk

Postgraduate (UK/EEA) students

If you are in receipt of a Student Loans Company Masters Loan or Doctoral Loan, you can register without making payment providing your loan has been approved at the point you complete online registration.

Please note that your loan is paid directly to you and, as such, you are liable to make payments to the University for your fees from this loan. For more information, please refer to our Tuition Fee Liability Policy (.pdf).

European and Swiss Students

If you haven’t already applied to the EU Settlement Scheme you will need to do so and we recommend you apply as soon as possible. We will have to check you have settled status later in this academic year to ensure you have the right to continue to study in the UK, we’ll be in touch with you by email.

Students with UK immigration permission

The University must check that all our students have the right to study with us throughout their course(s). You will have provided evidence of your UK immigration status when you started your course. If we require new or updated immigration documentation from you, our International Services Team will be contacting you via your Essex email address to let you know what you’ll need to do.

Please be aware that you will be unable to continue your course if we do not receive the evidence we require. To find out more about the immigration documents you may need, please read our guidance document (.pdf) and contact our International Services Team if you have any concerns.

If you are starting a new Essex course, you’ll need to attend a right to study check event with all your documents, please read our information for new students.

Tier 4 Students

All students must register in person for the first academic year of their course. If you are continuing the same course, you should be able to register online unless we need to check your immigration status, see the section above. The Home Office requires us to ensure that your UK address and contact details are up to date. So, it's really important that, even if you haven't changed anything, you do as follows each September and whenever your details change thereafter:

  • During September - log in to your myEssex portal, select 'update personal details' and press 'update' (even if there are no changes).

Our International Services team will run a check later in the Autumn term to make sure you have updated your contact details recently, we will be in touch with you by email if your details are incomplete or haven't been updated since August.

Don't forget - you will need to inform others of changes to your personal details/circumstances including the Home Office. If you are registered with the Police you must update your certificate within 7 days of a change at your local Police Station. Visit our immigration pages for more information.

Replacement registration cards

Owing to COVID-19, our Student Services Hubs are operating remotely, with staff working from home. Therefore replacement registration cards cannot be produced at this time.

Once the campus reopens, please contact the Student Services Hub to request a replacement card. There is a charge of £5 for this service.

If you need help

If you have problems registering, the Student Services Hub can provide guidance. Alternatively, contact us using Live Chat.

Getting a registration error code?

Error code 1:

Your student record is yet to be created.

We are creating student records daily throughout September and into October, so if you have met the conditions of your offer, you will have a record soon.

After your record is created you will be sent an email inviting you to register. Please contact the Admissions team if you wish to discuss the status of your application.

Error code 2:

Our records indicate you are a student of one of our partner institutions.

Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your registration remotely.

Error code 3:

There is an error in your student registration number, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 4:

There is an error in your student registration number, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 5:

There is an error in your student record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 6:

As a student undertaking modular study, your registration process is processed manually by the Registration Team and your department.

You should have received your registration form by email for your module. If you have not received your form please contact your department.

Error code 7:

As a student undertaking a short course of study, your registration process is processed manually by the Registration Team and your department.

You should have received your registration form by email for your module. If you have not received your form please contact your department.

Error code 8:

The registration process for your course is processed manually by the Registration Team and your department.

You should have received your registration form by email for your module. If you have not received your form please contact your department.

Error code 9:

There is an error in the fee displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 10:

There is an error in the fee displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 11:

If you require a visa to study in the UK, you may need to provide evidence of this to our International Services Team.

If you have been asked to provide evidence of your qualifications or certificates, please send these to the Admissions Team as soon as possible so your student record can be updated. Once this is done you will be able to register.

Error code 12:

If you are awaiting the outcome of assessment for 2019/20, or of summer reassessment (voluntary or compulsory) from the Board of Examiners, you must await this outcome before your student record for 2020/21 can be created.

Once you have received your results, your new student record will be created and you will be able to register.

Error code 13:

There is an error in the course dates displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 14:

There is an error in the course dates displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Error code 15:

Your student registration for the 2020/21 academic year is complete.

Please complete your Online Welcome Programme on Moodle.

Error code 16:

Your student record indicates that you have an outstanding educational debt to the University in relation to your tuition fees.

Please email the Income Team in order to make payment arrangements.

You will not be able to register until you have made satisfactory payment arrangements.

Error code 17:

The online registration system will be open from 12pm on 1 September 2020.

Error code 18:

Your student record indicates that the Board of Examiners offered you a choice of progression options, but you have yet to decide which option you wish to take.

Please refer back to your decision from the Board of Examiners for further details.

Once you have made your decision, your student record for 2020/21 can be created and you will be able to register.

Error code 19:

If you are awaiting the outcome of assessment for 2019/20 from the Board of Examiners due to an extension to your course, you must await this outcome before your student record for 2020/21 can be created.

Once you have received your results, your new student record will be created and you will be able to register.

Error code 20:

Your student record indicates that you have an outstanding non-educational debt to the University. This may include fees for accommodations, replacement keys or fobs, or student conduct fines.

Please contact the Income Team via income@essex.ac.uk in order to make payment arrangements.

You will not be able to register until you have made satisfactory payment arrangements.

Error code 21:

Online registration is currently closed.

Please visit Student Advice and Support for further information, or contact us via Live Chat for assistance.

Error code 22:

Our records indicate you are a student of one of our partner institutions.

Please ensure you complete the Registration process with your institution, who will then confirm this to us so we can complete your registration remotely.

Error code 23:

There is an error in the fee displayed on your record, which we are working on fixing.

Once this has been fixed you will be able to register.

Equality and diversity

The University of Essex celebrates diversity and challenges inequality. We're committed to sustaining an inclusive and diverse community where everyone can benefit from being a member of it and opportunities are made available to all.

We encourage you to take a good look around and bookmark the Student Directory. You'll find useful and important information on student communities, access and disability, healthcare, wellbeing and much more!

Student Services Hub
Need help?

If you need any further help and advice, please contact or visit the Student Services Hub who will be happy to assist you.