2020 applicants

Residence Life

Out of hours support

Your Residence Life team is continuing to offer remote support via email during office hours, and an on-call telephone support service out of hours for each area of campus. You can find our contact details under the ‘Contact Residence Life’ section. Read more below about when you should contact an on-call Resident’s Assistant (RA) and when to contact Security instead. Find out more about continuing services for students

Virtual events and activities

Whether you are based on or off of campus, the Residence Life team would love to have you join us for a wide range of exciting virtual events including Netflix parties, online bingo, online card games and more! These are open to all students and can be accessed by emailing reslife@essex.ac.uk for more information. We look forward to hearing from you!

What is Residence Life?

Every student living in campus accommodation is allocated to a specific RA (Residents’ Assistant). Your RA is a full-time student and a part-time Residence Life staff member who will be living in your area of accommodation alongside you. They’ll be the first person to welcome you to your new accommodation and answer any questions you may have. They will organise a number of events for your flat to help you settle in, make new friends, experience new things, and feel part of your new community.

They’ll help you create a flat agreement and share lots of information to help you adjust to University life. Every RA has experience of living on campus and received lots of training to make them your ‘go to’ person for any advice or support you may need. Take a look at the Res Life poster in your flat kitchen for more information about your flat RA, with details of how to get in contact.

Out of hours on-call service

The Residence Life team also operate an out of hours on-call service for any situations/problems requiring immediate assistance when other University support services are closed. We operate this on call service from:

Colchester:

  • 5pm - 9am, Monday - Friday
  • 24 hours at the weekends, University closure periods and on public holidays 

Southend: 

  • 6.30pm - 9am, Monday - Friday
  • 24 hours at the weekends, University closure periods and on public holidays 

During University vacations Residence Life operates a reduced service. The on-call staff member can be contacted through the usual area on-call numbers listed below. 

What can the on-call RA help me with?

  • Welfare support
  • Noise complaints
  • Disruptive behaviour
  • Advice and signposting 

Contact Residence Life

North Houses and North Towers

Residence Life Coordinator: Stefan Pintilie

For assistance out of hours (5pm - 9am), telephone: 01206 874400 to reach the on call RA.

For queries during working hours (9am - 5pm), email: reslifenorth@essex.ac.uk or speak to your flat RA in person.

South Courts

Residence Life Coordinator: Illana Flora 

For assistance out of hours (5pm - 9am), telephone: 01206 874600 to reach the on call RA.

For queries during working hours (9am - 5pm), email: reslifecourts@essex.ac.uk or speak to your flat RA in person.

South Towers

Residence Life Coordinator: Illana Flora 

For assistance out of hours (5pm - 9am), telephone: 01206 874600 to reach the on call RA.

For queries during working hours (9am - 5pm), email: reslifesouthtowers@essex.ac.uk or speak to your flat RA in person.

The Copse

Residence Life Coordinator: Stefan Pintilie

For immediate assistance, telephone: 01206 874500

For queries during working hours (9am - 5pm), email: reslifecopse@essex.ac.uk or speak to your flat RA in person.

The Meadows

Residence Life Coordinator: Lizzy Piggott 

For assistance out of hours (5pm - 9am), telephone: 01206 874200 to reach the on call RA.

For queries during working hours (9am - 5pm), email: reslifemead@essex.ac.uk or speak to your flat RA in person.

University Quays and The Maltings

Residence Life Coordinator: Lizzy Piggott 

For assistance out of hours (5pm - 9am), telephone: 01206 874300 to reach the on call RA.

For queries during working hours (9am - 5pm), email: reslifemead@essex.ac.uk or speak to your flat RA in person.

Southend Campus

Residence Life Coordinator: Emily Ilieva

For assistance out of hours (6.30pm - 9am), speak to campus security by going to University Square Reception or call 07920 821678

For queries during working hours (9am - 5pm), email: reslifeunisq@essex.ac.uk

When to contact security instead

There are some situations where an RA is unable to assist you, and a full-time professional staff member should be notified. You should contact Security directly if you experience any of the following issues:

  • Locked out of your accommodation
  • Reporting drug misuse in accommodation
  • Emergency situations
  • If you require first aid assistance
  • If you require an ambulance

Give feedback on Residence Life

Please email with any non-urgent queries, let us know if your RA is doing a fantastic job, or if you are dissatisfied with the response you receive from a Residents' Assistant. A Residence Life Coordinator will investigate and respond accordingly. If you remain dissatisfied please email reslife@essex.ac.uk and address your message to the Senior Residence Life Coordinator, Melissa Porter

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Residence Life