Get free access to the latest Microsoft 365 apps like Word, Excel, PowerPoint, OneNote and more.
The IT Helpdesk is your first point of contact for help and advice with IT services.
Includes changing your password, getting your account, passphrase, MFA, PRID, temporary accounts for visitors, and leaving Essex.
Includes incident reporting, phishing and scams, passwords, information security, and cyber security training.
Access your email, view your email quarantine, add a shared mailbox, manage your email groups or report a suspicious email.
Includes setting up MFA, managing your sign-in methods, and what to do if you forget, lose or can't access your sign-in device.
Managed Print Services; multifunction devices for printing, scanning and photocopying.
AppsAnywhere is our software delivery service. It gives you on-demand access to applications anywhere, and on almost any device. Use your Essex IT account to sign in.
Includes information on how to prepare for and install your Windows 11 upgrade.
Including getting started with Zoom, webinar licences, background images, Zoom Rooms, and help with Zoom.
How to access file storage including Box, OneDrive and network drives, or transfer files with ZendTo.
Information about purchasing, loaning and moving IT equipment.
Find out how to connect to our VPN and remote desktop services.
Create your own online survey using Qualtrics
eduroam and guest wifi services available on campus and how to connect.
New to Essex? Find out more about getting your account, managing your details and other services available to you as a staff member
Learn more about our specialist high performance computing service.
Information on University business systems and how you can access them.
Information on telephone services including how to use your telephone, access your voicemail or update the university phonebook.