Microsoft Outlook is the University’s supported email software. For training videos and more help guides, search the Outlook help center.
You can install Office 365 for free on up to five personal devices.
If you already have Outlook installed, you can add your Essex mailbox by going to File → Add Account → enter your Essex email address and password.
You can allow someone else to manage your mail and calendar. The other person, known as a delegate, can receive and respond to email messages and meeting requests and responses on your behalf.
All standard Essex email addresses look something like re16495@essex.ac.uk
If you want something like firstname.surname@essex.ac.uk, you can choose a preferred email address.
Our email protection service (Barracuda) checks all incoming email for spam, phishing, and viruses before it is delivered to your mailbox.
Email is either passed through and delivered to your inbox or held in your quarantine, where it will remain until you release or delete it.
A shared mailbox makes it easy for groups of people to monitor and send emails from a single email address, such as it.helpdesk@essex.ac.uk, and share a calendar.
Shared mailboxes have one or more owners, and they control who can access the shared mailbox. Before you can access a shared mailbox, an owner must add you as a member. You can check with the IT Helpdesk if you don’t know who the mailbox owners are.
Email (mailing) lists let you easily send email to multiple people. There are different types of mailing list and membership may depend on your role at the University or personal preference.
If you occasionally need to send an email to a large group of people and no mailing list exists for that group of people, then you can use our Mailshot service to send an email to a temporary, ad-hoc mailing list, of up to 10,000 recipients including non-Essex email addresses.
Forward all suspicious emails to phishing@essex.ac.uk. Reporting suspicious emails means we can take action to prevent others from receiving it.