Cyber security

Find out how to stay secure online and protect yourself from scams and fraud.

Report a cyber security incident

Here's how you can report a cyber security incident or scam:

Incident What to do
Loss of University information

Report a data breach

Received a scam email

Forward the email to and we also recommend you report it to Action Fraud

Received a scam text or call Report it to Ofcom
If your Essex IT account is compromised

Cyber Aware - stay secure online

Cyber Aware, from the UK's National Cyber Security Centre, provides advice on how to stay secure online.

You can get a free, tailored Cyber Action Plan now to help protect yourself from cyber criminals in under 5 minutes.

Prevent scams and fraud

The University is regularly targeted by scams so it's important you know how to prevent them.

Scam messages

You can beat a scam message if you:

  • Check that it's genuine - Call the sender on a trusted number, not one from an email or text.
  • Click with care - If you're not sure, don't reply and delete it. And don't click on a link or attachment.
  • Look for spelling mistakes - Check for messy layout and how they spell things.
  • Take your time - Scams use warnings, threats of fraud or problems with your account to get you to act without thinking.

Please forward any scam emails to our security team at

The University will never ask you to share account details like your password.

Scam calls

You can beat scam calls if you:

  • Take your time - Don't rush into a quick decision for a caller.
  • Download with care - Unless you called for help, never download anything to your device for a phone call.
  • Sign in safely - Unless you called for help, don't sign in to your device for a phone call.
  • Be screen safe - Never tell a random caller what's on your computer screen.

Device security

  • Lock your device - Use a PIN or password to stop others from using it.
  • Download with care - Only download files and programs you know are genuine that come from a trusted source.
  • Be wifi wise - Choose a strong password only you know for your router or hub. And only use genuine, secure wifi in public places.
  • Install updates as soon as one is available - Updates often include security features and patches to help keep your device secure.

Sign in security

You can help protect your accounts if you:

  • Create strong passwords - Put three random words together, the longer the better, and add numbers or special characters.
  • Have more than one password - Use a different, strong password for each of your accounts.
  • Avoid personal details - If an account asks you to set a password or security questions, don't use personal details.
  • Use two-factor (multifactor) authentication - So even if someone has your password, they won't be able to sign in.

Cyber security training

Sign up for free cyber security training by Cyber Griffin.

Cyber Griffin, founded by the City of London Police, provide free, bitesize cyber security briefings delivered by active police officers to teach you ways to defend yourself against the most common cyber attacks. They're non-technical and suitable for everyone.

Information security

It’s important you know how to work with information and data securely. Information security is everyone’s responsibility, and data loss can lead to fines or reputational damage for the University.

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