We provide IT equipment for loan, such as portable screens and projectors, audience response handsets, and microphones and speakers
We provide technical support when you need to move IT equipment, for example if you are moving offices.
We require at least two weeks notice and requests must be approved by your line manager.
You may not need to book if your move has already been approved by the The Space Management Group (SMG) or if your move is part of the SWAE project. Please check with your line manager before booking a move.
Digital Innovation and Technology Services (DITS) provide an IT purchasing service for the University.
Academic departments and professional service sections are bound to purchase IT equipment through us, except where there is explicit authorisation from DITS to purchase directly.
For all Adobe software, Microsoft Visio, Project or Visual Studio, please get your line manager to submit a software request form.
Please check the Software Hub before submitting a new software request form.
We require at least 4 weeks’ notice from date of purchase to the software being made available. Where possible, all purchased software will be made available on the Software Hub.
Also see our Mobile Communication Device Policy (.pdf)
Under the Work Anywhere and Smarter Working at Essex projects, participating departments and sections can obtain standard computer equipment at no direct charge.
List of Departmental IT Asset Managers (.pdf)
A delegate of your department, the DIAM role will consist of the following:
1) Replacing defunct or end of life equipment while waiting for Work Anywhere migration:
Should equipment need to be replaced ahead of an individual’s migration, you can request this replacement from DITS using the following form: Academic Departments Work Anywhere Equipment Request
2) Requesting equipment for new starters:
You can request equipment for new starters using the following form: Academic Departments Work Anywhere Equipment Request
3) Requesting regular replacements:
DITS will engage with you throughout each financial year to continuously coordinate regular replacements. There is no specific action required.
4) Financial Impact:
The Work Anywhere equipment is centrally funded, including all new starters.
5) Specialised equipment, e.g. high powered workstations or Macs:
Work Anywhere provides a standardised equipment set that allows every member of staff to start working.
Should an individual require specialised equipment, this equipment needs to be fully funded from departmental budget. Funding through Occupational Health in specific cases continues as usual.
The deadline for ordering IT Equipment is 31 May of the financial year it is to be paid in.
This warranty applies to DITS-supplied equipment only
Support and warranty repairs are provided free of charge for the following equipment:
Equipment within warranty but is beyond economic repair will be replaced on a like for like basis free of charge.
All equipment beyond its expected life, will not receive any support from DITS, and will be securely disposed of by us under the WEEE directive.