Student wellbeing and inclusivity services will continue throughout the winter break.
A reduced service will be provided during the University closure period (23 December - 3 January), prioritising out-of-hours emergency support, counselling and the Student Wellbeing Support Line.
Student Wellbeing Support Line (24 hours)
For wellbeing support at any time, contact the Student Wellbeing Support Line on 0800 970 5020 (or if you are outside the UK: +44 141 271 7168). This line is staffed by counsellors from our partner counselling provider Validium 24 hours a day, 7 days a week.
Online drop-in services
Daily online drop-in services with a member of staff from the Wellbeing team will be available until 4pm on 23 December and will recommence on 4 January.
Students are welcome to complete requests for counselling in the usual way via My Essex over the Winter Break. Any forms completed between 23 December 2021 and 4 January 2022 will be reviewed after that time. To receive emotional support during the break, you can still ring the Student Wellbeing Support Line on 0800 970 5020. This will continue to be open 24 hours a day, including on Christmas Day, Boxing Day and New Year’s Day.
- SilverCloud is a free online resource using CBT practices that you can work through on a number of different courses such as anxiety and depression.
All direct support services offered by Student Space will continue to run as normal with extended phone support. Students can talk to a trained volunteer between 3pm and midnight every day, even during the holidays.
For more information about wellbeing services, see the Student Wellbeing and Inclusivity page.