Nightline provides a confidential listening, emotional support, information and supplies service, run for students by students. Our trained volunteers are available to discuss any problems you may have.

Although based in Colchester, all students are welcome to contact Nightline.

Contact or visit us

The Nightline service is open every night during term-time from 10pm to 8am. To use our anonymous and confidential listening service, you can:

  • Telephone 01206 87 2020/2022 or freephone 0800 326 5454
  • Telephone via StudentCom 224 2020/2022 (for students within University accommodation)
  • Email nlhelp@essex.ac.uk for our e-listening service
  • Visit the Nightline flat (located at the back of Keynes Tower, North Colchester Campus) to speak to someone in person and to utilise our other drop-in services
  • General enquiries can be directed to nl@essex.ac.uk
  • Find us online, on Facebook and Twitter
  • Nightline's Infoline service (ext: 4062) can also answer any of your queries about the University, Colchester or other matters.

Our services

Listening service

Nightline has three phone lines which are all used during operating hours to enable you to call us for emotional support and information.

  • 01206 872022
  • 01206 872020
  • 01206 874062

In Colchester, telephone: 01206 87 2020/2022
In Southend and Loughton, telephone 0800 3265454 (freephone)

E-listening service

Email nlhelp@essex.ac.uk
You can expect someone to answer your e-mail within 24 hours between the hours of 10pm and 8am.

Drop-in

Drop by our friendly flat located in flat 1, round the back of Keynes Tower, North Campus for a variety of services including:

  • Confidential listening
  • Campbed hire
  • Emergency accommodation
  • Free tea and toast
  • Detox room
  • Information
  • Pregnancy tests (£1)
  • Panic alarms (£2)

Pictures of our flat are available on Facebook or you can follow us on Twitter.

Volunteer recruitment

Our website, and Facebook and Twitter pages, will have details on when we are opening our volunteer recruitment. We usually hold two major drives; one in October and one in January. Keep an eye out for us on the squares!

Student Services Hub
Need help?

If you need any further help and advice, please contact or visit the Student Services Hub who will be happy to assist you.