IT services

Your University IT account

Set up and manage your University IT account, access email and wifi, and understand what happens when your account closes.

Forms and survey tools

Choose the right survey tool at Essex — compare Microsoft Forms and Qualtrics, get sign-in links, support, and key guidance.

Find a computer on campus

Find study computers across campus, including library PCs, student centres, and open computer rooms.

Getting started with IT: a guide for new students

A guide for new students to get you started with IT at Essex.

High performance computing (HPC)

HPC provides University of Essex staff, students, and collaborators with access to powerful computing resources for data‑intensive research, simulations, and large‑scale analysis, with guidance on access, usage, and support.

MFA (multifactor authentication)

Includes how to set up MFA, manage your sign-in methods, and getting help with MFA.

Microsoft 365 apps

Install Microsoft 365 on your devices, use apps online, and store files securely with OneDrive — free while you’re at Essex.

Print, copy and scan

Includes printing, photocopying, scanning, mobile printing, printing costs and credit top-ups.

Connect to campus wifi

Learn how to connect to wifi at the University of Essex. Use eduroam for staff and students, or Essex Guest for visitors and guests on campus.

IT Helpdesk

Get fast IT support for login issues, wifi, software, and university systems via help requests, live chat, phone, or service status updates.

Cyber security

Find out how to stay secure online and protect yourself from scams and fraud.

Email

Access your email, set up Outlook, manage your email groups or report a suspicious email.

AppsAnywhere (Software Hub)

AppsAnywhere is our online software access portal.

File storage

File storage options for saving your documents.

Accounts and passwords

Change or reset your password

Change or reset your University of Essex password using Microsoft’s secure password website. Find out how to update your password and get help if you need it.

Help and support

IT live chat

Chat directly with the IT Helpdesk team in real time.

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IT Helpdesk The IT Helpdesk is your first point of contact for all problems and queries relating to our services.