Nightline provides a confidential listening service, emotional support, information and supplies a service, run for students by students at the University of Essex.
Students often feel more comfortable speaking to another student and our volunteers form the heart of the organisation. We work to improve student well-being and are open at night when no other University welfare services are available.
Being a Nightline volunteer
Volunteers are provided with compulsory training on how to take calls and handle difficult situations. Additional training sessions are also run that cover first aid, drug and alcohol awareness, mental health and crisis training.
Our volunteers are required to complete a minimum of two shifts per academic term. Each shift starts at 10pm and finishes at 8am.
Volunteers can expect to handle drop-in callers, answer the phone, make tea and toast, lend a listening ear and help students in a potentially vulnerable situation.
- Training to enable you to learn skills to listen and to provide support in difficult situations.
- Option of further training (see above).
- Being part of a team.
- Learning about yourself and how to relate to other people.
- Finding out how to help others.
- Improve your communication skills.
- Make a difference and new friends.
On campus in the Nightline flat above Nightline Office in Keynes Tower.