In preparation of your travels, Essex Abroad will issue you with an invoice, which will detail the costs of your ISEP meal plan and accommodation fees. You are required to pay for accommodation and a meal plan at your home institution in order to be eligible for your ISEP Exchange. If you do not make this payment by the stated deadline, you will not be eligible to complete your exchange.
Should you decide to withdraw from your ISEP year abroad, please read our policy on refunds below.
Before you have paid your invoice
If you decide to withdraw from your ISEP Exchange before making a payment against your invoice, you will not be charged any of the required fees by Essex Abroad (meal plan and accommodation). This policy does not apply to the fees that you have already paid to ISEP directly. For information on the ISEP withdrawal and refund policies please refer to their website.
After you have paid your invoice
If you have paid your accommodation and meal plan fees, and decide to withdraw from your ISEP Exchange, you will not be entitled to a refund. Refunds will only be considered in line with the University of Essex’s Compensation and Refund Policy (.pdf), which states (Section 8): “In all cases, where the University is able to provide continuity of study leading to a University of Essex Award, the University will not normally refund any tuition or other fees, or offer any compensation, except where there are exceptional circumstances.”
In the case of exceptional circumstances, each refund request will be considered on a case-by-case basis. If you wish to make a case for exceptional circumstances, please submit a request to firstname.lastname@example.org, including supporting evidence.