- Check your room and communal areas when you arrive and report anything that needs repairing
- Report any repairs that are needed during your stay
If damage occurs which is due to wear and tear we will repair or replace the item. If you report a repair that is not due to wear and tear you may be charged for the repair or replacement of the item. You may be charged for any repairs noted by staff at the end of your licence period that you have not reported. Please note that an administration fee of £20 will also be applied for each invoice produced.