Essex Aspire

Essex Aspire is a payment platform that allows the University of Essex to send students financial awards, such as bursaries, scholarships, financial support, or supermarket vouchers, quickly and securely, without needing to collect bank details.

Payments are sent using NatWest PayIt, allowing you to transfer your funds directly to your chosen bank account.

In addition to making payments easier Aspire offers lots of free resources designed to empower and support students during their studies, including free live events, student blogs, wellbeing resources and an online store.

Setting up your Essex Aspire account

Your Essex Aspire account will be set up for you the first time you are awarded funds by the University. You will receive an email to your Essex email account with your login details.

If you would like to set up your own Essex Aspire account, you can do this yourself by registering for an account. Make sure you use your Essex email address as the main contact email so that any funds that you are awarded in future are linked to the correct account.

You will receive a separate email each time a payment or supermarket voucher is added to your Aspire account to let you know when you can access it.

How to log in

Visit the Essex Aspire website and select Login.

Sign in using your University of Essex email address and password.

Who is eligible?

Students who receive a University of Essex scholarship, bursary or financial support payments, in the form of cash, credit or supermarket vouchers.

If you have been awarded funding, you will be notified to your Essex email address, along with instructions on how to finalise your Essex Aspire account.

Password help

Go to the Essex Aspire login screen and select ‘Forgot Password’.

How to withdraw funds

  1. Log in to your Essex Aspire account.
  2. Your available withdrawal balance will be shown on the home page.
  3. Click ‘Withdraw Funds’.
  4. Choose which bank account to send your payment to.
    • You can log in to online banking or enter your sort code and account number manually.
    • Payments can be sent to any UK current or savings account, as well as Revolut or Monzo.
  5. After confirming the withdrawal, you will receive an email containing your transaction reference number, keep this safe.

If you enter the wrong bank account details manually, contact Essex Aspire customer service as soon as possible at student.info@essex-aspire.co.uk.

Withdrawal limits

  • Maximum: The full amount of your available withdrawal balance.
  • Minimum: £20.  If your balance is below £20, you may withdraw the entire remaining amount.

How long do payments take?

Funds usually arrive instantly but may take up to two hours.

If you enter incorrect banking details manually, this cannot be corrected, and the money may be sent to the wrong account. Contact Essex Aspire customer service as soon as possible at student.info@essex-aspire.co.uk.

Finding your transaction reference number

You can find your reference number:

  • on-screen immediately after completing a withdrawal
  • in the confirmation email from Essex Aspire
  • under Your Account → Account Statement

How to withdraw Aspire credit supermarket vouchers

  1. Log in to your Essex Aspire account.
  2. Click ‘Grocery Vouchers’.
  3. Select the Grocery Voucher you would like to buy (Tesco, Aldi or Sainsburys).
    • Enter the value you wish to buy.
    • Add it to the basket.
    • Proceed to checkout and pay using the credit awarded to your account.
    • Payments can be sent to any UK current or savings account, as well as Revolut or Monzo.
  4. After confirming the payment of the supermarket voucher, you will receive an email containing your purchase.
  5. You will receive a separate voucher email with a unique link to the voucher you have purchased. Each link will have a ‘show codes’ button.
    • Click the link to access the supermarket voucher to use online or in-store.

If you have not received your payment

  1. Log in to your Essex Aspire account and check Your Account → Account Statement to view your last ten transactions.
  2. For unclaimed funds, click ‘Click here to claim your funds’ to complete the PayIt transfer. This link appears approximately five minutes after you request your withdrawal.

Security information

Be cautious of scam messages. Essex Aspire will never send emails with suspicious or unexpected links.

Always hover over links to verify that they belong to a legitimate University of Essex or Aspire address.

Who to contact for help

If you have any issues withdrawing your funds or have not received your payment, contact Essex Aspire customer service at student.info@essex-aspire.co.uk.

Please note that support services for Aspire are provided by JS Group Ltd.

Do I need to repay the funds?

No. Aspire payments such as bursaries or scholarships do not need to be repaid, unless the award specifically states it is a loan.

What happens when I complete or leave my course?

Your Essex Aspire account will be closed once you leave or finish your studies. Any funds that remain unspent when your account is closed will no longer be accessible.

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Essex Aspire customer service