Your appeal will not be taken forward if it is deemed to have been submitted late without an acceptable reason, or deemed to not be a valid appeal. Invalid appeals include:
Disagreement with your mark/grades
Requests to have higher marks or a higher class of degree because of marginal failure
Disagreement with how your extenuating circumstances were taken into account
If you have been told that your appeal is not valid, or has been submitted late, you can ask for this decision to be reconsidered.
You can send your request to email@example.com with an explanation of why you disagree with the decision.
If your appeal is dismissed by an Appeal Officer
If your appeal is dismissed by an Appeal Officer or the Board of Examiners did not provide you with the outcome that you were hoping for, you may be entitled to request an internal review or to submit a complaint to the Office of the Independent Adjudicator (OIA), the national ombudsman for student complaints.
These options are only available when the University has finished its appeal procedure. You will be advised of your options when you receive the outcome from the Student Progress Team.
Once received, a request for internal review will be considered by the Pro-Vice Chancellor (Education) or a nominee. We aim to respond to all requests for internal review within 20 working days.
Submit a complaint to the Office of Independent Adjudicator
When you exhaust all the internal procedures and receive the Completion of Procedures letter, you may take your appeal to the Office of the Independent Adjudicator. More information about this will be provided in the written notification of the appeal outcome.
If you have any questions about this, you can email firstname.lastname@example.org or contact the Student Services Hub.