ID Check and Face-to-Face Verification - Post Office Route
After you’ve selected your ID documents, the online system will generate a barcode, which you need to take to the Post Office along with your selected ID within 28 days. Please make sure you take these to a Post Office that offers a DBS ID Verification Service. More information about the Post Office Services can be found here. The Post Office will charge a fee for this process, which you will need to pay for.
Once you have completed the ID check the University will need to submit your application for processing before it is sent to the DBS.
You are encouraged to complete the DBS process as soon as possible to ensure that your result comes back before you are due to go out on placement. If your DBS result is delayed this may have implications for your placement start date and your ability to continue on the course, as you may not be able to meet the required learning outcomes. If you placement is postponed for any reason please continue with your DBS application.
Once your application is complete
Once your application has been completed online, it’s sent to the Disclosure and Barring Service. They check your details against police records and barred list information where applicable. If you’ve applied for an enhanced DBS check your details will also be checked with local police forces.
How long the process takes
It’s difficult to say exactly how long your check will take, as every person has different circumstances. Most DBS checks are completed within six weeks, but the process can take up to eight weeks and sometimes it takes longer.
Receiving your DBS certificate
Once all the checks have been done, you’ll receive your DBS certificate by post to the address that you provided.
If you haven’t received your DBS certificate within 14 days of it being dispatched, you can request a free reprint by calling 0300 020 0190. Note that the DBS centre can only reissue certificates up to 93 days after the original date of issue.
Incorrect name on the DBS application
If the name on your DBS application is incorrect, it means it has been added incorrectly to the online system. You can amend this easily yourself by updating your name as it appears on your online application form.
Copies of your certificate
You won’t be able to get one – you’re only given one copy, so make sure you look after it as it can’t be replaced if it gets lost or destroyed. The University is not sent a copy.