Undergraduate Course

BA Hotel Management

BA Hotel Management


The details
Hotel Management
October 2019
2 years
Colchester Campus
Edge Hotel School

From a 5* hotel in London to the local pub to a Caribbean resort, weddings and conferences to restaurants and contract catering – our Hotel Management degree can take you all over the world.

The two-year accelerated Hotel Management degree is a one of a kind course in the UK. The course combines hotel experience in Wivenhoe House, a 4* country house hotel on Essex’s Colchester campus, and industry knowledge to develop the specialist skills required of future hospitality managers.

This is a two-year intensive course involving around 45 weeks of study per year with around six weeks of annual holiday which will enable you to fast-track to your career.

  • Customer experience and culture
  • Gastronomy and food trends
  • Finance management
  • Human resources management
  • Marketing and sales
  • Entrepreneurship and business strategy
  • Sessions on research methods, presentation skills and referencing to assist you with your learning, as well as sessions on CV writing and behavioural interview techniques.

The Edge Hotel School experience is unlike any other student experience. Based on the University of Essex Colchester campus, you will have the best of both worlds. Not only will you graduate from a leading university* - you will develop your industry knowledge and professional skills by working within Wivenhoe House, a real-life 4* hotel, alongside your studies.

*The University of Essex is ranked Top 30 in The Times Good University Guide 2019.

Professional accreditation

The Hotel Management degree is accredited by the Institute of Hospitality.

Why we're great.
  • The first hotel school of its kind in the UK based within a real-life hotel
  • Two-year fast-track degree with two annual intakes in February and October
  • Outstanding preparation for employment through innovative combination of professional experience and academic learning
THE Awards 2018 - Winner University of the Year

Our expert staff

Our staff includes lecturers with both professional as well as academic backgrounds to ensure you are taught by people with industry-relevant experience themselves. Among our academic staff is a former hotel general manager, an organiser of London Fashion Week and a cruise ship food and beverage manager.

Specialist facilities

Your future

The skills you will gain throughout your Hotel Management degree will be transferrable to a range of working environments within the hospitality industry including hotels, restaurants, resorts and event management. There are opportunities throughout the course to meet hotel general managers and recruitment managers to further your professional network.

Graduates of the Hotel Management programme have gone onto careers in:

  • Hotel management
  • Food and beverage management
  • Housekeeping
  • Guest experience
  • Interior design
  • Marketing and sales
  • Restaurant management
  • Events management
  • Airlines and airport operations

“The two-year degree has been great. I’ve been able to start earning money before my friends and it’s prepared me for working life.”

Toby, BA (Hons) Hotel Management (2018) now Deputy General Manager with BaxterStorey

Entry requirements

UK entry requirements

UCAS tariff: 96 points

A Levels: CCC

GCSE: Mathematics and English C/4

IB: 26 points, including Standard Level English and Mathematics grade 4, if not taken at Higher Level. We are also happy to consider a combination of separate IB Diploma Programmes at both Higher and Standard Level. Exact offer levels will vary depending on the range of subjects being taken at higher and standard level, and the course applied for. Please contact the Undergraduate Admissions Office for more information.

Please note that English and Maths in the IB is not required if you have already achieved GCSE English and Maths at grade C/4 or above (or 4 in IB Middle Years Maths).


Grades given are an example only of the required tariff points, other combinations of A-level and other qualification grades can be accepted to achieve the required tariff total

All applicants must be aged 18 or over at the point of registration.

Unfortunately we are unable to accept applications for this course from international students.

International & EU entry requirements

We accept a wide range of qualifications from applicants studying in the EU and other countries. Get in touch with any questions you may have about the qualifications we accept. Remember to tell us about the qualifications you have already completed or are currently taking.

Sorry, the entry requirements for the country that you have selected are not available here.Please select your country page where you'll find this information.

English language requirements

English language requirements for applicants whose first language is not English: IELTS 6.0 overall with 5.5 in each component.

Other English language qualifications may be acceptable so please contact us for further details. If we accept the English component of a non-UK qualification then it will be included in the information given about the academic levels listed above. Please note that date restrictions may apply to some English language qualifications

If you do not meet our IELTS requirements then you may be able to complete a pre-sessional English pathway that enables you to start your course without retaking IELTS.


Example structure

Below is just a example of some of the modules from the current academic year. Our research-led teaching is continually evolving to address the latest challenges and breakthroughs in the field, therefore all modules listed are subject to change. To view the compulsory modules and full list of optional modules currently on offer, please view the programme specification via the link below.

Please note the two-year accelerated degree course is divided into 8-month levels (Level 4, Level 5 and Level 6) instead of years - the below shows examples for Level 4 (year 1), Level 5 (year 2) and Level 6 (year 3) modules. Due to the accelerated nature of our two-year degrees the modules have broader titles as your learning experience is fully integrated with your work experience in the hotel. Throughout the course you will cover industry relevant topics such as marketing, finance, human resources, entrepreneurship and business strategy.

Industry Context 1

This module will enable you to appreciate the history and culture of events and hospitality and to understand the factors in the external environment, which influenced the emergence of the important and diverse industry of today. The module will explain the economic profile of the event and hospitality industry and the issues and trends which continue to provide challenges e.g. skills gaps, proliferation of small businesses. You will be encouraged to monitor developments in the industry as it continues to change and progress, while taking an active part in the industry activities.

View Industry Context 1 on our Module Directory

The Customer Experience 1

This module will introduce you to the concept and importance of the centrality of the customer experience as fundamental to all activity within a hospitality business. You will understand the different types of Customer and factors that will influence their behavior and expectations. The module will identify the components of effective customer relationships enabling you to develop the knowledge required to effectively deliver customer excellence.

View The Customer Experience 1 on our Module Directory

Food and Beverage Management

This module investigates the cultural and contemporary influences on the development of gastronomy and restaurants looking at the changing face of contemporary dining and cultural food trends. You will have an understanding of the physical nature of food and beverage commodities and their usage in professional outlets.

View Food and Beverage Management on our Module Directory

Hotel Operations 1

This module will enable you to acquire the understanding and knowledge of the operational characteristics of a high quality hotel business enabling the business to achieve its objectives. You will understand and use basic financial and costing skills and utilise relevant technology to enhance business performance.

View Hotel Operations 1 on our Module Directory

Delivering Hotel Operations 1

This module will introduce you to concepts and techniques of independent learning and professional development. You will develop the skills and knowledge to reflect on your personal effectiveness both academically and practically and be encouraged to monitor and review your progress in improving their individual performance within the practical environment.

View Delivering Hotel Operations 1 on our Module Directory

Delivering the Customer Experience 1

This module will introduce you to the concept and importance of the centrality of the customer experience as fundamental to all activity within a hotel business. The module will provide you with the opportunity to reflect on and take part in delivering customer excellence within the various functions of the hotel operation, enabling you to acquire the practical skills which will support the understanding and knowledge gained from the module Introduction to the Customer Experience.

View Delivering the Customer Experience 1 on our Module Directory

Industry Context 2

This module will enable you to analyse current concepts in the hotel and hospitality sector. You will analyse the management structure of the different operations and the systems deployed to ensure high levels of customer satisfaction and profitability in relation to deploying staff. You will consider the importance and development of revenue management to the sustainability of the industry together with a consideration of how other industries have shaped or influenced the hotel and hospitality industry. Finally a continuation of further consideration of contemporary issues that impact the industry.

View Industry Context 2 on our Module Directory

The Customer Experience 2

This module will build on your understanding of the importance of the centrality of the customer experience as fundamental to all activity within a hotel business. You will develop a greater understanding of the tangible and intangible components of the customer experience and how the components of delivering the customer service encounter and the service need to be in place to exceed customer expectations.

View The Customer Experience 2 on our Module Directory

Continual Professional Development

The purpose of this module is to consolidate professional and personal learning and to provide a focus on the development of techniques and strategies for self-management of your continuous professional development, critical self-reflection of professional experience and application within an organisational setting as well as provide an understanding of the role and relevance of research for managers. The module will also provide opportunity to develop a range of skills to prepare you for career advancement and employment opportunities.

View Continual Professional Development on our Module Directory

Hotel Operations 2

This module continues from the level 4 module Hotel Operations 1 by providing you with the opportunity to develop the knowledge of supervising teams as well as aspects of operational management. You will develop further the knowledge and application required for the successful planning and organising of your teams for the delivery of products and services to customers in all aspects of hotel management operations. This module develops further your knowledge, understanding and application of financial performance management.

View Hotel Operations 2 on our Module Directory

Delivering Hotel Operations 2

This module will provide you with the opportunity to develop further the skills gained in Delivering Hotel Operations by providing you with the opportunity to develop supervisory and professional operational skills when responsible for functional areas of the hotel operations. You will analyse the operational characteristics and success of your teams thus providing the opportunity to put your learning into practice. You will be responsible for the planning, organising of your teams in the delivery of products and services to customers in all aspects of hotel operations.

View Delivering Hotel Operations 2 on our Module Directory

Delivering the Customer Experience 2

This module will provide you with the opportunity to develop the skills gained in Delivering the Guest Experience by providing you, within a supervisory capacity, the opportunity to develop the skills required to deliver customer excellence. You will develop a greater understanding of the tangible and intangible components of the guest experience and reflect on how the components need to be in place to exceed guest expectations.

View Delivering the Customer Experience 2 on our Module Directory

Hotel Operations 3

This module will enable you to critically evaluate and apply knowledge and skills in strategic and performance management in your development as a leader of high performance teams to deliver business excellence. You will analyse and apply key concepts, tools and processes to develop relevant, realistic, coherent and creative business strategy. The module will develop skills and knowledge to enable you to critically analyse business performance, interpret the key performance indicators and utilise appropriate tools, techniques and technology for effective planning and review of finance and quality. You will evaluate approaches and characteristics of effective leadership of high performance teams.

View Hotel Operations 3 on our Module Directory

Consultancy Project

The Consultancy Project consists of an individual report, a group presentation and a group report focusing on a project in the hospitality industry. Working with fellow students you will work with an external hospitality client to resolve an issue that they are facing using research, data and analysis.

View Consultancy Project on our Module Directory


For your 8,000 word dissertation, you will manage a piece of individual research in the context of the commercial hospitality industry. You will be expected to demonstrate expertise with a range of business data, research resources and methodologies, as well as personal communication skills.

View Dissertation on our Module Directory


  • Your fast track two-year Hotel Management degree will be divided into three 8-month levels (Level 4, Level 5 and Level 6).
  • Each level is divided into weeks.
  • In the first and second levels (Level 4 and Level 5), each level consists of up to 8 weeks of teaching, 16 weeks gaining experience in the hotel and 4 weeks self-study, in addition to your holidays.
  • In the final level (Level 6), you will have up to 18 weeks of teaching, 5 weeks gaining experience in the hotel and 5 weeks self-study, in addition to your holidays.
  • During a teaching week you would spend around 4 hours per day in lectures, or smaller seminars, Monday – Friday.
  • During a hotel week you would spend 4 or 5 days on shift, Monday – Sunday, gaining experience. Hotel Management students gain experience throughout the course in: reception, restaurants, kitchens, housekeeping and conference and events. You will also undertake duty manager shifts in Level 6.
  • On our two-year fast-track degrees you will spend up to 70% of the course gaining work experience in the hotel.
  • During the final level of the course (Level 6) you will spend up to 5 weeks working at a duty manager level. The remainder of the last 8-months will be spent in lectures/seminars and working on your assessments and dissertation.
  • Our two-year accelerated degrees include around 6 weeks of annual holiday. Holiday weeks are not necessarily over seasonal periods such as Christmas and hotel shifts over Christmas/New Year are an important part of the two-year courses.


Your Hotel Management degree has been designed to provide a mix of assessment approaches, including:

  • Essays
  • Exams
  • Posters
  • Presentations
  • Reflective statements
  • Reports
  • Dissertation
  • Consultancy Project. The consultancy project enables you to work on a project or problem for an external client. Past consultancy projects have included social media and marketing strategies, brand development and new hotel launches. Many Edge Hotel School students have been offered job opportunities with their level 6 project clients having proven themselves to such a high level.
  • The Professional Performance Assessment (PPA) which takes the form of a mock interview is used throughout our courses to allow you to reflect, practise and improve your interview skills before embarking on interviews for your first graduate role.

Fees and funding

Home/EU fee


International fee


This course is only available to applicants from the UK or EU

Fees will increase for each academic year of study.

Home and EU fee information

International fee information

What's next

Open Days

Our events are a great way to find out more about studying at Essex. We run a number of Open Days throughout the year which enable you to discover what our campus has to offer. You have the chance to:

  • tour our campus and accommodation
  • find out answers to your questions about our courses, student finance, graduate employability, student support and more
  • meet our students and staff

Check out our Visit Us pages to find out more information about booking onto one of our events. And if the dates aren’t suitable for you, feel free to book a campus tour here.

2018 Open Days (Colchester Campus)

  • Tuesday, December 18, 2018
  • Tuesday, December 18, 2018
  • Tuesday, February 19, 2019


The Edge Hotel School also holds additional Open Events throughout the year – select hospitality and events management when booking for an Essex Open Day to see any additional available dates.

Colchester Campus

Visit Colchester Campus

Home to over 13,000 students from more than 130 countries, our Colchester Campus is the largest of our three sites, making us one of the most internationally diverse campuses on the planet - we like to think of ourselves as the world in one place.

The Campus is set within 200 acres of beautiful parkland, located two miles from the historic town centre of Colchester – England's oldest recorded town. Our Colchester Campus is also easily reached from London and Stansted Airport in under one hour.


Virtual tours

If you live too far away to come to Essex (or have a busy lifestyle), no problem. Our 360 degree virtual tours allows you to explore our University from the comfort of your home. Check out our Colchester virtual tour and Southend virtual tour to see accommodation options, facilities and social spaces.


Our staff travel the world to speak to people about the courses on offer at Essex. Take a look at our list of exhibition dates to see if we’ll be near you in the future.

The University makes every effort to ensure that this information on its course finder is accurate and up-to-date. Exceptionally it can be necessary to make changes, for example to courses, facilities or fees. Examples of such reasons might include a change of law or regulatory requirements, industrial action, lack of demand, departure of key personnel, change in government policy, or withdrawal/reduction of funding. Changes to courses may for example consist of variations to the content and method of delivery of programmes, courses and other services, to discontinue programmes, courses and other services and to merge or combine programmes or courses. The University will endeavour to keep such changes to a minimum, and will also keep prospective students informed appropriately by updating our programme specifications.

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