Undergraduate Course

BA Hotel Management

BA Hotel Management

Overview

The details
Hotel Management
N863
October 2022
Full-time
2 years
Colchester Campus
Edge Hotel School

From a 5* hotel in London to the local pub to a Caribbean resort, weddings and conferences to restaurants and contract catering – our Hotel Management degree can take you all over the world.

The two-year accelerated Hotel Management degree is a one of a kind course in the UK. The course combines hotel experience in Wivenhoe House , a 4* country house hotel on Essex’s Colchester campus, with industry-relevant business management lectures to prepare you to become a successful manager.

With a student experience unlike any other, it may come as no surprise that the Edge Hotel School is ranked 3rd in the UK for overall student satisfaction for Tourism, Transport and Travel in the National Student Survey 2021. This result follows the previous ranking of 1st in the UK in the NSS2020, demonstrating a consistent level of excellence in delivering an exceptional student experience.

The BA Hotel Management is only available to students who do not require a VISA to study in the UK. Our three-year BA Hospitality Management has very similar course content, but is structured differently to allow applications from student of any fee status or VISA requirement.

With around 45 weeks of study per year and up to six weeks of annual holiday you will be able to fast-track your degree and start your career sooner. You will study topics including:

  • Customer experience and culture
  • Gastronomy and food trends
  • Finance management
  • Human resources management
  • Marketing and sales
  • Entrepreneurship and business strategy

The Edge Hotel School experience is unlike any other student experience, where you will get the best of both worlds. Not only will you graduate from a fantastic university - you will develop your industry knowledge and professional skills by gaining valuable experience in a fully-commercial 4* hotel alongside your studies.

Why we're great.
  • The first hotel school of its kind in the UK offering experience in a fully-commercial 4* hotel.
  • Two-year accelerated degree allows you to enter industry sooner and spend less.
  • Outstanding preparation for employment through innovative combination of professional experience and academic learning
THE Awards 2018 - Winner University of the Year

Our expert staff

Our staff includes lecturers with both professional as well as academic backgrounds to ensure you are taught by people with industry-relevant experience themselves. Among our academic staff are published authors including a former hotel General Manager, a Food and Beverage Manager for award-winning cruise lines, an organiser of the BRIT Awards and London Fashion Week and a Dr. (PhD) with international research experience.

Specialist facilities

Your future

The skills you will gain throughout your Hotel Management degree will be transferable to a range of working environments within the hospitality industry including hotels, restaurants, resorts and event management. There are opportunities throughout the course to meet hotel general managers and recruitment managers to further your professional network.

Graduates of the Hotel Management programme have gone onto careers in:

  • Hotel management
  • Food and beverage management
  • Housekeeping
  • Guest experience
  • Interior design
  • Marketing and sales
  • Restaurant management
  • Events management
  • Airlines and airport operations

“The two-year degree has been great. I’ve been able to start earning money before my friends and it’s prepared me for working life.”

Toby, BA (Hons) Hotel Management (2018) now Deputy General Manager with BaxterStorey

Entry requirements

UK entry requirements

GCSE: English Language C/4, or equivalent. We are able to consider a range of equivalent qualifications, including Level 2 functional skills or a demonstration of the use of English through essay-based subjects at either GCSE or A-level equivalent. Contact Undergraduate Admissions for further details.

UCAS tariff: 96 points to include to full A-levels or the equivalent

A-Levels: CCC

BTEC: MMM

IB: 26 points or three Higher Level certificates with 444.
We are also happy to consider a combination of separate IB Diploma Programmes at both Higher and Standard Level. Exact offer levels will vary depending on the range of subjects being taken at higher and standard level, and the course applied for. Please contact the Undergraduate Admissions Office for more information.

Access to HE Diploma: 39 Level 3 credits at Merit or above

Grades given are an example only of the required tariff points, other combinations of A-level and other qualification grades can be accepted to achieve the required tariff total.

All applicants must be aged 18 or over at the point of registration.


Unfortunately if you need a Student Visa to study in the UK this course is not suitable for you. This is due to the high percentage of work placement which exceeds the amount permitted in the Student Visa regulations.

Flexible offers
Eligible applicants that actively choose us as their firm choice will be able to take advantage of a flexible offer. This offer will specify alternative entry requirements than those published here so, if your final grades aren’t what you had hoped for, you could still secure a place with us. Visit our undergraduate application information page for more details.

International & EU entry requirements

We accept a wide range of qualifications from applicants studying in the EU and other countries. Get in touch with any questions you may have about the qualifications we accept. Remember to tell us about the qualifications you have already completed or are currently taking.

Sorry, the entry requirements for the country that you have selected are not available here. Please select your country page where you'll find this information.

English language requirements

English language requirements for applicants whose first language is not English: IELTS 6.0 overall. Different requirements apply for second year entry, and specified component grades are also required for applicants who require a Tier 4 visa to study in the UK.

Other English language qualifications may be acceptable so please contact us for further details. If we accept the English component of an international qualification then it will be included in the information given about the academic levels listed above. Please note that date restrictions may apply to some English language qualifications

If you are an international student requiring a Tier 4 visa to study in the UK please see our immigration webpages for the latest Home Office guidance on English language qualifications.

If you do not meet our IELTS requirements then you may be able to complete a pre-sessional English pathway that enables you to start your course without retaking IELTS.

Additional Notes

If you’re an international student, but do not meet the English language or academic requirements for direct admission to this degree, you could prepare and gain entry through a pathway course. Find out more about opportunities available to you at the University of Essex International College here.

Structure

Course structure

Below is just a example of modules from the current academic year. Our research-led teaching is continually evolving to address the latest challenges and breakthroughs in the field, therefore all modules listed are subject to change. To view a full list of modules with more in depth information, please view the programme specification via the link below.

Please note the two-year accelerated degree course is divided into 8-month levels (Level 4, Level 5 and Level 6) instead of years. Due to the accelerated nature of our two-year degrees the modules have broader titles as your learning experience is fully integrated with your work experience in the hotel. Throughout the course you will cover industry relevant topics such as marketing, finance, human resources, entrepreneurship and business strategy.

See full list of modules

Level 4 (8 months)

Level 5 (8 months)

Level 6 (8 months)

Teaching and learning disclaimer

Following the impact of the pandemic, we made changes to our teaching and assessment to ensure our current students could continue with their studies uninterrupted and safely. These changes included courses being taught through blended delivery, normally including some face-to-face teaching, online provision, or a combination of both across the year.

The teaching and assessment methods listed show what is currently approved for 2022 entry; changes may be necessary if, by the beginning of this course, we need to adapt the way we’re delivering them due to the external environment, and to allow you to continue to receive the best education possible safely and seamlessly.

Components and modules explained

Components

Components are the blocks of study that make up your course. A component may have a set module which you must study, or a number of modules from which you can choose.

Each component has a status and carries a certain number of credits towards your qualification.

Status What this means
Core
You must take the set module for this component and you must pass. No failure can be permitted.
Core with Options
You can choose which module to study from the available options for this component but you must pass. No failure can be permitted.
Compulsory
You must take the set module for this component. There may be limited opportunities to continue on the course/be eligible for the qualification if you fail.
Compulsory with Options
You can choose which module to study from the available options for this component. There may be limited opportunities to continue on the course/be eligible for the qualification if you fail.
Optional
You can choose which module to study from the available options for this component. There may be limited opportunities to continue on the course/be eligible for the qualification if you fail.

The modules that are available for you to choose for each component will depend on several factors, including which modules you have chosen for other components, which modules you have completed in previous years of your course, and which term the module is taught in.

Modules

Modules are the individual units of study for your course. Each module has its own set of learning outcomes and assessment criteria and also carries a certain number of credits.

In most cases you will study one module per component, but in some cases you may need to study more than one module. For example, a 30-credit component may comprise of either one 30-credit module, or two 15-credit modules, depending on the options available.

Modules may be taught at different times of the year and by a different department or school to the one your course is primarily based in. You can find this information from the module code. For example, the module code HR100-4-FY means:

HR 100  4  FY

The department or school the module will be taught by.

In this example, the module would be taught by the Department of History.

The module number. 

The UK academic level of the module.

A standard undergraduate course will comprise of level 4, 5 and 6 modules - increasing as you progress through the course.

A standard postgraduate taught course will comprise of level 7 modules.

A postgraduate research degree is a level 8 qualification.

The term the module will be taught in.

  • AU: Autumn term
  • SP: Spring term
  • SU: Summer term
  • FY: Full year 
  • AP: Autumn and Spring terms
  • PS: Spring and Summer terms
  • AS: Autumn and Summer terms

COMPONENT 01: COMPULSORY

EG100-4-FY
(15 CREDITS)

COMPONENT 02: COMPULSORY

Hotel Operations 1
(15 CREDITS)

This module will enable you to acquire the understanding and knowledge of the operational characteristics of a high quality hotel business enabling the business to achieve its objectives. You will understand and use basic financial and costing skills and utilise relevant technology to enhance business performance.

View Hotel Operations 1 on our Module Directory

COMPONENT 03: COMPULSORY

Delivering Hotel Operations 1
(30 CREDITS)

This module will introduce you to concepts and techniques of independent learning and professional development. You will develop the skills and knowledge to reflect on your personal effectiveness both academically and practically and be encouraged to monitor and review your progress in improving their individual performance within the practical environment.

View Delivering Hotel Operations 1 on our Module Directory

COMPONENT 04: COMPULSORY

The Customer Experience 1
(15 CREDITS)

This module will introduce you to the concept and importance of the centrality of the customer experience as fundamental to all activity within a hospitality business. You will understand the different types of Customer and factors that will influence their behavior and expectations. The module will identify the components of effective customer relationships enabling you to develop the knowledge required to effectively deliver customer excellence.

View The Customer Experience 1 on our Module Directory

COMPONENT 05: COMPULSORY

Delivering the Customer Experience 1
(30 CREDITS)

This module will introduce you to the concept and importance of the centrality of the customer experience as fundamental to all activity within a hotel business. The module will provide you with the opportunity to reflect on and take part in delivering customer excellence within the various functions of the hotel operation, enabling you to acquire the practical skills which will support the understanding and knowledge gained from the module Introduction to the Customer Experience.

View Delivering the Customer Experience 1 on our Module Directory

COMPONENT 06: COMPULSORY

Food and Beverage Management
(15 CREDITS)

This module investigates the cultural and contemporary influences on the development of gastronomy and restaurants looking at the changing face of contemporary dining and cultural food trends. You will have an understanding of the physical nature of food and beverage commodities and their usage in professional outlets.

View Food and Beverage Management on our Module Directory

COMPONENT 07: COMPULSORY

Industry Context 2 (Assessed in Future Year)
(0 CREDITS)

This module will enable you to analyse current concepts in the hotel and hospitality sector. You will analyse the management structure of the different operations and the systems deployed to ensure high levels of customer satisfaction and profitability in relation to deploying staff. You will consider the importance and development of revenue management to the sustainability of the industry together with a consideration of how other industries have shaped or influenced the hotel and hospitality industry. Finally a continuation of further consideration of contemporary issues that impact the industry.

View Industry Context 2 (Assessed in Future Year) on our Module Directory

COMPONENT 08: COMPULSORY

Hotel Operations 2 (Assessed in Future Year)
(0 CREDITS)

This module continues from the level 4 module Hotel Operations 1 by providing you with the opportunity to develop the knowledge of supervising teams as well as aspects of operational management. You will develop further the knowledge and application required for the successful planning and organising of your teams for the delivery of products and services to customers in all aspects of hotel management operations. This module develops further your knowledge, understanding and application of financial performance management.

View Hotel Operations 2 (Assessed in Future Year) on our Module Directory

COMPONENT 09: COMPULSORY

Delivering Hotel Operations 2 (Assessed in Future Year)
(0 CREDITS)

This module will provide you with the opportunity to develop further the skills gained in Delivering Hotel Operations by providing you with the opportunity to develop supervisory and professional operational skills when responsible for functional areas of the hotel operations. You will analyse the operational characteristics and success of your teams thus providing the opportunity to put your learning into practice. You will be responsible for the planning, organising of your teams in the delivery of products and services to customers in all aspects of hotel operations.

View Delivering Hotel Operations 2 (Assessed in Future Year) on our Module Directory

COMPONENT 10: COMPULSORY

The Customer Experience 2 (Assessed in Future Year)
(0 CREDITS)

This module will build on your understanding of the importance of the centrality of the customer experience as fundamental to all activity within a hotel business. You will develop a greater understanding of the tangible and intangible components of the customer experience and how the components of delivering the customer service encounter and the service need to be in place to exceed customer expectations.

View The Customer Experience 2 (Assessed in Future Year) on our Module Directory

COMPONENT 11: COMPULSORY

Continual Professional Development (Assessed in Future Year)
(0 CREDITS)

The purpose of this module is to consolidate professional and personal learning and to provide a focus on the development of techniques and strategies for self-management of your continuous professional development, critical self-reflection of professional experience and application within an organisational setting as well as provide an understanding of the role and relevance of research for managers. The module will also provide opportunity to develop a range of skills to prepare you for career advancement and employment opportunities.

View Continual Professional Development (Assessed in Future Year) on our Module Directory

COMPONENT 12: COMPULSORY

Delivering the Customer Experience 2 (Assessed in Future Year)
(0 CREDITS)

This module will provide you with the opportunity to develop the skills gained in Delivering the Guest Experience by providing you, within a supervisory capacity, the opportunity to develop the skills required to deliver customer excellence. You will develop a greater understanding of the tangible and intangible components of the guest experience and reflect on how the components need to be in place to exceed guest expectations.

View Delivering the Customer Experience 2 (Assessed in Future Year) on our Module Directory

COMPONENT 01: COMPULSORY

Industry Context 2
(15 CREDITS)

This module will enable you to analyse current concepts in the hotel and hospitality sector. You will analyse the management structure of the different operations and the systems deployed to ensure high levels of customer satisfaction and profitability in relation to deploying staff. You will consider the importance and development of revenue management to the sustainability of the industry together with a consideration of how other industries have shaped or influenced the hotel and hospitality industry. Finally a continuation of further consideration of contemporary issues that impact the industry.

View Industry Context 2 on our Module Directory

COMPONENT 02: COMPULSORY

Hotel Operations 2
(15 CREDITS)

This module continues from the level 4 module Hotel Operations 1 by providing you with the opportunity to develop the knowledge of supervising teams as well as aspects of operational management. You will develop further the knowledge and application required for the successful planning and organising of your teams for the delivery of products and services to customers in all aspects of hotel management operations. This module develops further your knowledge, understanding and application of financial performance management.

View Hotel Operations 2 on our Module Directory

COMPONENT 03: COMPULSORY

Delivering Hotel Operations 2
(30 CREDITS)

This module will provide you with the opportunity to develop further the skills gained in Delivering Hotel Operations by providing you with the opportunity to develop supervisory and professional operational skills when responsible for functional areas of the hotel operations. You will analyse the operational characteristics and success of your teams thus providing the opportunity to put your learning into practice. You will be responsible for the planning, organising of your teams in the delivery of products and services to customers in all aspects of hotel operations.

View Delivering Hotel Operations 2 on our Module Directory

COMPONENT 04: COMPULSORY

The Customer Experience 2
(15 CREDITS)

This module will build on your understanding of the importance of the centrality of the customer experience as fundamental to all activity within a hotel business. You will develop a greater understanding of the tangible and intangible components of the customer experience and how the components of delivering the customer service encounter and the service need to be in place to exceed customer expectations.

View The Customer Experience 2 on our Module Directory

COMPONENT 05: COMPULSORY

Delivering the Customer Experience 2
(30 CREDITS)

This module will provide you with the opportunity to develop the skills gained in Delivering the Guest Experience by providing you, within a supervisory capacity, the opportunity to develop the skills required to deliver customer excellence. You will develop a greater understanding of the tangible and intangible components of the guest experience and reflect on how the components need to be in place to exceed guest expectations.

View Delivering the Customer Experience 2 on our Module Directory

COMPONENT 06: COMPULSORY

Continual Professional Development
(15 CREDITS)

The purpose of this module is to consolidate professional and personal learning and to provide a focus on the development of techniques and strategies for self-management of your continuous professional development, critical self-reflection of professional experience and application within an organisational setting as well as provide an understanding of the role and relevance of research for managers. The module will also provide opportunity to develop a range of skills to prepare you for career advancement and employment opportunities.

View Continual Professional Development on our Module Directory

COMPONENT 07: COMPULSORY

Industry Context 3
(15 CREDITS)

You will analyse the strategic implications of managing within dynamic industry environments and evaluate the necessary theories, tools and skills needed to develop realistic, coherent and effective business strategy. You will analyse the nature of change and change management strategies within the industry with consideration for innovation. You will evaluate the important role technology is playing in regards to strategy, change and innovation within the industry.

View Industry Context 3 on our Module Directory

COMPONENT 08: CORE

Hotel Operations 3
(15 CREDITS)

This module will enable you to critically evaluate and apply knowledge and skills in strategic and performance management in your development as a leader of high performance teams to deliver business excellence. You will analyse and apply key concepts, tools and processes to develop relevant, realistic, coherent and creative business strategy. The module will develop skills and knowledge to enable you to critically analyse business performance, interpret the key performance indicators and utilise appropriate tools, techniques and technology for effective planning and review of finance and quality. You will evaluate approaches and characteristics of effective leadership of high performance teams.

View Hotel Operations 3 on our Module Directory

COMPONENT 09: CORE

The Customer Experience 3
(15 CREDITS)

This module will explore your understanding of the importance of the centrality of the customer experience. You will develop critical understanding of the nature of the service encounter and how the quality and consistency of the customer experience is determined by all of the components in delivering the customer service encounter. The management of the quality of the customer service encounter will also be put in practice.

View The Customer Experience 3 on our Module Directory

COMPONENT 10: COMPULSORY

Human Resource Management
(15 CREDITS)

During this module you will evaluate the concept of strategic Human Resource Management and critically analyse retention, engagement and performance management within hospitality operations.

View Human Resource Management on our Module Directory

COMPONENT 11: CORE

Dissertation
(30 CREDITS)

For your 8,000 word dissertation, you will manage a piece of individual research in the context of the commercial hospitality industry. You will be expected to demonstrate expertise with a range of business data, research resources and methodologies, as well as personal communication skills.

View Dissertation on our Module Directory

COMPONENT 12: CORE

Consultancy Project
(30 CREDITS)

The Consultancy Project consists of an individual report, a group presentation and a group report focusing on a project in the hospitality industry. Working with fellow students you will work with an external hospitality client to resolve an issue that they are facing using research, data and analysis.

View Consultancy Project on our Module Directory

Teaching

  • Your fast track two-year Hotel Management degree will be divided into three 8-month levels (Level 4, Level 5 and Level 6).
  • In the first and second levels (Level 4 and Level 5), each level consists of up to 8 weeks of teaching, 16 weeks gaining experience in the hotel and 4 weeks self-study, in addition to your holidays.
  • In the final level (Level 6), you will have up to 18 weeks of teaching, 5 weeks gaining experience in the hotel and 5 weeks self-study, in addition to your holidays.
  • During a teaching week you would spend around 4 hours per day in lectures, or smaller seminars, Monday – Friday.
  • During a hotel week you would spend 4 or 5 days on shift, Monday – Sunday, gaining experience and applying the academic theory from your lectures. Hotel Management students gain experience throughout the course in: reception, restaurants, kitchens, housekeeping and conference and events.
  • During the final level of the course (Level 6) you will spend time working at a duty manager level. The remainder of the last 8-months will be spent in lectures/seminars and working on your assessments and dissertation.
  • Our two-year accelerated degrees include around 6 weeks of annual holiday. Holiday weeks are not necessarily over seasonal periods such as Christmas and hotel shifts over Christmas/New Year are an important part of our two-year courses.
  • Our two-year accelerated degrees do not follow the standard termly timetable, and students are expected to continue their academic and hotel work over the Summer, Easter and Christmas periods. Further information for the course is available on the by contacting our professional services team at ehs@essex.ac.uk.

Assessment

Your Hotel Management degree has been designed to provide a mix of assessment approaches, including:

  • Essays
  • Exams
  • Posters
  • Presentations
  • Reflective statements
  • Reports
  • Dissertation
  • Consultancy Project. The consultancy project enables you to work on a project or problem for an external client. Past consultancy projects have included social media and marketing strategies, brand development and new hotel launches. Edge Hotel School students have been offered job opportunities with their level 6 project clients having demonstrated their capacity to deliver highly professional solutions and positive outcomes.
  • The Professional Performance Assessment (PPA) which takes the form of an interview is used throughout our courses to allow you to reflect, practise and improve your interview skills before embarking on interviews for your first graduate role.
  • The Professional Code of Conduct is an important part of your assessment. It focuses on areas that are important for future managers such as attendance, punctuality and team working. The Professional Code of Conduct is available in your Student Handbook.

Fees and funding

Home/UK fee

£11,100

International fee

£11,100

EU students commencing their course in the 2021-22 academic year will be liable for the International fee. This course is not suitable if you need a Student visa to study in the UK.

Fees will increase for each academic year of study.

Home/UK fees and funding information

International fees and funding information

What's next

Open Days

Our events are a great way to find out more about studying at Essex. We run a number of Open Days throughout the year which enable you to discover what our campus has to offer. You have the chance to:

  • tour our campus and accommodation
  • find out answers to your questions about our courses, student finance, graduate employability, student support and more
  • meet our students and staff

Check out our Visit Us pages to find out more information about booking onto one of our events. And if the dates aren’t suitable for you, feel free to book a campus tour here.

2021 Open Days (Colchester Campus)

  • Saturday, November 13, 2021

Applying

Applications for our full-time undergraduate courses should be made through the Universities and Colleges Admissions Service (UCAS). Applications are online at: www.ucas.com. Full details on this process can be obtained from the UCAS website in the how to apply section.

You are also able to apply with us directly, via our Direct Admissions form. If you apply directly you will receive all the information you need from us if we make you an offer via your myEssex applicant portal. You will need to follow the instructions provided in your offer letter to accept your offer.

Our UK students, and some of our EU and international students, who are still at school or college, can apply through their school. Your school will be able to check and then submit your completed application to UCAS. Our other international applicants (EU or worldwide) or independent applicants in the UK can also apply online through UCAS Apply.

The UCAS code for our University of Essex is ESSEX E70. The individual campus codes for our Loughton and Southend Campuses are 'L' and 'S' respectively.

You can find further information on how to apply, including information on transferring from another university, applying if you are not currently at a school or college, and applying for readmission on our How to apply and entry requirements page.

Applicant Days and interviews

If you are an undergraduate student who has received an offer from us to study with us from October 2021, you will be invited to attend a Virtual Applicant Day so that you can get to know us from the comfort of your own home.

Some of our courses also require a compulsory interview. If you have applied to one of these courses you will receive an invite to a Zoom interview via email, along with further details about the interview process.

Colchester Campus

Visit Colchester Campus

Home to 15,000 students from more than 130 countries, our Colchester Campus is the largest of our three sites, making us one of the most internationally diverse campuses on the planet - we like to think of ourselves as the world in one place.

The Campus is set within 200 acres of beautiful parkland, located two miles from the historic town centre of Colchester – England's oldest recorded town. Our Colchester Campus is also easily reached from London and Stansted Airport in under one hour.

 

Virtual tours

If you live too far away to come to Essex (or have a busy lifestyle), no problem. Our 360 degree virtual tours allows you to explore our University from the comfort of your home. Check out our Colchester virtual tour and Southend virtual tour to see accommodation options, facilities and social spaces.

Exhibitions

Our staff travel the world to speak to people about the courses on offer at Essex. Take a look at our list of exhibition dates to see if we’ll be near you in the future.

At Essex we pride ourselves on being a welcoming and inclusive student community. We offer a wide range of support to individuals and groups of student members who may have specific requirements, interests or responsibilities.


Find out more

The University makes every effort to ensure that this information on its programme specification is accurate and up-to-date. Exceptionally it can be necessary to make changes, for example to courses, facilities or fees. Examples of such reasons might include, but are not limited to: strikes, other industrial action, staff illness, severe weather, fire, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack (whether declared or not), natural disaster, restrictions imposed by government or public authorities, epidemic or pandemic disease, failure of public utilities or transport systems or the withdrawal/reduction of funding. Changes to courses may for example consist of variations to the content and method of delivery of programmes, courses and other services, to discontinue programmes, courses and other services and to merge or combine programmes or courses. The University will endeavour to keep such changes to a minimum, and will also keep students informed appropriately by updating our programme specifications.

The full Procedures, Rules and Regulations of the University governing how it operates are set out in the Charter, Statutes and Ordinances and in the University Regulations, Policy and Procedures.

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