Undergraduate Course

BA Hospitality Management

BA Hospitality Management

Overview

The details
Hospitality Management
N886
October 2020
Full-time
3 years
Colchester Campus
Edge Hotel School

A world of opportunities is waiting for you. Graduates of this programme could go onto careers in the UK or overseas in hotels, restaurants, spas, cruise ships, airlines, events and visitor attractions.

The course includes an integrated work experience placement in Wivenhoe House, a 4* country house hotel on Essex’s Colchester campus.

At Essex you will gain the knowledge and industry connections to launch your career in hospitality management. You will develop your hospitality skills and business management understanding to open up a world of opportunities in this growing industry. You will study topics including:

  • Change management and hospitality business innovation
  • Gastronomy and food trends
  • Finance and macro-economics
  • Event planning and venue management
  • Human resources management
  • Digital marketing

The Edge Hotel School experience is unlike any other student experience. Based on the University of Essex Colchester campus, you will have the best of both worlds. Not only will you graduate from a leading university* - you will develop your industry knowledge and professional skills by working within Wivenhoe House, a real-life 4* hotel, alongside your studies.

*The University of Essex is ranked Top 30 in The Times Good University Guide 2019.

Why we're great.
  • Our lecturers have international industry experience to support your learning and development
  • Edge Hotel School graduates go onto careers all over the world
  • You will gain experience alongside your studies in a real 4* hotel to boost your employability
THE Awards 2018 - Winner University of the Year

Study abroad

Your education extends beyond the university campus. We support you in expanding your education through offering the opportunity to spend a year or a term studying abroad at one of our partner universities. The four-year version of our degree allows you to spend the third year abroad or employed on a placement abroad, while otherwise remaining identical to the three-year course.

Studying abroad allows you to experience other cultures and languages, to broaden your degree socially and academically, and to demonstrate to employers that you are mature, adaptable, and organised.

If you spend a full year abroad you'll only pay 15% of your usual tuition fee to Essex for that year. You won't pay any tuition fees to your host university.

Our expert staff

Our staff includes lecturers with both professional as well as academic backgrounds to ensure you are taught by people with industry-relevant experience themselves. Among our academic staff are authors of several books, as well as a former hotel general manager, an organiser of the BRIT Awards and London Fashion Week and a cruise ship food and beverage manager.

Specialist facilities

Your future

The skills you will gain throughout your Hospitality Management degree will be transferrable to a range of working environments within the hospitality industry including hotels, restaurants, resorts and event management. There are opportunities throughout the course to meet hotel general managers and recruitment managers to further your professional network.

Graduates of this programme can go onto careers, in the UK or internationally, in areas such as:

  • Resorts
  • Hotels
  • Restaurants
  • Marketing and sales
  • Events or festival management
  • Cruise ships
  • Airlines

"During my time at Edge Hotel School I took part in a variety of conferences and networking events which played a huge part in allowing me to explore and identify the aspects of the industry I favoured as well as networking with professionals. The practical aspect of my hands on experience at Wivenhoe House also meant that I gained a better understanding of the industry and how all the departments work in reality to accompany my theory."

Ellie (2018 graduate) now Sales and Marketing Executive at Georgian House Hotel, London

Entry requirements

UK entry requirements

GCSE: Mathematics and English C/4

UCAS tariff: 96 points

A-Levels: CCC

BTEC: MMM

IB: 26 points or three Higher Level certificates with 444, including Standard Level Mathematics/Maths Studies grade 4, if not taken at Higher Level.
We are also happy to consider a combination of separate IB Diploma Programmes at both Higher and Standard Level. Please note that Maths in the IB is not required if you have already achieved GCSE Maths at grade C/4 or above or 4 in IB Middle Years Maths. Exact offer levels will vary depending on the range of subjects being taken at higher and standard level, and the course applied for. Please contact the Undergraduate Admissions Office for more information.

From 2021, we will accept grade 4 in either Standard Level Mathematics: Analysis and Approaches or Standard Level Mathematics: Applications and Interpretation.

Access to HE Diploma: 45 Level 3 credits at Merit or above

Grades given are an example only of the required tariff points, other combinations of A-level and other qualification grades can be accepted to achieve the required tariff total.

All applicants must be aged 18 or over at the point of registration.

International & EU entry requirements

We accept a wide range of qualifications from applicants studying in the EU and other countries. Get in touch with any questions you may have about the qualifications we accept. Remember to tell us about the qualifications you have already completed or are currently taking.

Sorry, the entry requirements for the country that you have selected are not available here. Please select your country page where you'll find this information.

English language requirements

English language requirements for applicants whose first language is not English: IELTS 6.0 overall with 5.5 in each component.

Other English language qualifications may be acceptable so please contact us for further details. If we accept the English component of an international qualification then it will be included in the information given about the academic levels listed above. Please note that date restrictions may apply to some English language qualifications

If you are an international student requiring a Tier 4 visa to study in the UK please see our immigration webpages for the latest Home Office guidance on English language qualifications.

If you do not meet our IELTS requirements then you may be able to complete a pre-sessional English pathway that enables you to start your course without retaking IELTS.

Structure

Example structure

Below is just a example of some of the modules from the current academic year. Our research-led teaching is continually evolving to address the latest challenges and breakthroughs in the field, therefore all modules listed are subject to change. To view the compulsory modules and full list of optional modules currently on offer, please view the programme specification via the link below.

Marketing and Customer Behaviour

This module will introduce you to the importance and centrality of the customer experience as fundamental to all activity within hospitality and event businesses. You will understand the different types of customer and factors that will influence their behaviour and expectations. The module will identify the components of effective customer relationships enabling you to develop the knowledge required to effectively deliver customer excellence.

View Marketing and Customer Behaviour on our Module Directory

Hospitality Operations

This module will enable you to acquire the understanding and knowledge of the operational characteristics of a high quality hotel business enabling the business to achieve its objectives. You will understand and use basic KPIs and costing skills and utilise relevant technology to enhance business performance.

View Hospitality Operations on our Module Directory

Delivering Event and Hotel Operations and the Customer Experience

This module will introduce you to the concept and importance of the centrality of the customer experience as fundamental to all activity within a hotel business. The module will provide you with the opportunity to reflect on and take part in delivering customer excellence within the various functions of the hotel operation.

View Delivering Event and Hotel Operations and the Customer Experience on our Module Directory

Finance for Hospitality and Events Business

This module introduces you to the regulatory frameworks for corporate bodies in the UK and sets the key financial documents into context (such as profit and loss, cash flow and balance sheets). Financial ratios and comparative measures are described and analysed in the context of micro-economics both internally and industry wide.

View Finance for Hospitality and Events Business on our Module Directory

The Hospitality and Event Business Environment

This module will enable you to analyse the macro, micro and internal business environments in which international hospitality and events businesses operate. A comprehensive understanding of the environments that an organisation operates in will enable you to interpret situations and allow you to make decisions that add value for stakeholders. The focus of the module is on the external and internal influences on organisations and the effect these have on business practices and internal aspects of organisational life. Contemporary business issues will be studied as they arise.

View The Hospitality and Event Business Environment on our Module Directory

Food and Beverage Management

The module aims to develop your understanding of gastronomy as well as current trends in food and beverage and how culture, societal expectations and consumer demands influence the food and beverage offerings of events, restaurants, hotels and other food establishments. It will provide you with an understanding and insight into food and beverage commodities, how they are created and used as well as the processes used in the sourcing, purchasing, production and service of food and beverage within the events and hospitality industry.

View Food and Beverage Management on our Module Directory

Conference and Events

This module will introduce you to Conference and Events, which is a major supporting revenue stream for venue space hire, food and beverage sales, and accommodation demand within a hotel. The module will provide you with an understanding of the planning, organisation, delivery and evaluation of events, including taking a client brief, conducting a venue show-round, administration procedures, budgeting and risk management.

View Conference and Events on our Module Directory

Digital Marketing and Revenue Management

This module will develop your understanding of the underlying themes and forces acting on an organisation relating to its digital business, and in particular e-marketing. This is an evolving and growing aspect of modern marketing and you will research different strategies used throughout all industries to gain customers and improve brand recognition. You will learn about revenue management and the use of data to inform decision makers when maximising revenue in hospitality and events.

View Digital Marketing and Revenue Management on our Module Directory

Management and Leadership

This module will equip you with a range of management and leadership skills to support your career development in the hospitality and event industries. You will identify how reflective practice enhances the effectiveness of managers, and assess your own skills set, identifying areas for development. You will show appreciation of the types of management skills that are transferable from academia to the work of hospitality and event managers, building on from the skills outlined within the Continual Professional Development module studied at level 5, for example team working, delegation and self-management.

View Management and Leadership on our Module Directory

Sustainability and Corporate Social Responsibility

In this module you will explore the subject of business ethics and the related concept of corporate social responsibility. The module assesses the business need for ethical practice, and examines the strategies through which ethical practices can become embedded. Furthermore Corporate Social Responsibility (CSR) has become a key concept in business operations and organizational management in recent years. The module will examine the background of CSR, its current applications, challenges, limitations as well as the different forms it can take such as HR policy and codes of conduct, legislation, and administration.

View Sustainability and Corporate Social Responsibility on our Module Directory

Hospitality Supervision, Data and Technology

This module continues your development from the level 4 Hospitality Operations by providing you with the opportunity to develop the knowledge of supervising teams as well as aspects of operational management. You will develop further the knowledge and application required for the successful planning and organising of your team for the delivery of products and services to customers in all aspects of hotel management operations. You will understand the value of data to inform managers on trends, performance and analysis. You will review the use of technology applied to the running of a hospitality business.

View Hospitality Supervision, Data and Technology on our Module Directory

Contemporary Issues in the International Hospitality Industry

This module will enable you to analyse current contemporary issues that impact on management, staff, operations and customers within the international hospitality industry. Contemporary management practice will be studied within changing organisational, consumer and environmental contexts to enhance your understanding of factors that impact on competitive positioning within the industry.

View Contemporary Issues in the International Hospitality Industry on our Module Directory

Delivering Hospitality Operations and the Customer Experience

This module will provide you with the opportunity to develop the skills gained in Hotel Operations and Customer Experience by providing you, within a supervisory capacity, the opportunity to develop the skills required to deliver customer excellence. You will develop a greater understanding of the tangible and intangible components of the customer experience and reflect on how the components need to be in place operationally to exceed customer expectations.

View Delivering Hospitality Operations and the Customer Experience on our Module Directory

Continual Professional Development

The purpose of this module is for you to consolidate your professional and personal learning and to focus on the development of techniques and strategies for self-management of your continuous professional development. You will develop critical self-reflection skills as well as provide an understanding of the role and relevance of research for managers in decision making. The module will also provide opportunity to develop a range of skills to prepare you for career advancement and employment opportunities.

View Continual Professional Development on our Module Directory

Management in International Hospitality

In this module you will investigate how hospitality businesses operate globally in terms of the markets they work within as well as domestic legislation and the impact of culture on employees. You will also study the intricacies of global customer culture and its impact on expectations and behaviour and how hospitality firms try to adapt and personalise their offer.

View Management in International Hospitality on our Module Directory

Innovation and Entrepreneurship

The aim of this module is to develop your awareness of entrepreneurship and innovation so that you have an awareness of the knowledge and skills needed to start a business in the hospitality and event industry. You will be expected to create an innovative business plan considering all relevant constraints and describe actions to comply with these. The plan will be expected to show how the business will be sustained and contingencies if targets are not met and options for expansion. This must be justified using valid and reliable research.

View Innovation and Entrepreneurship on our Module Directory

Business Strategy for the Hospitality and Events Industries

You will analyse the strategic implications of managing within dynamic industry environments and evaluate the necessary theories, tools and skills needed to develop realistic, coherent and effective strategy for hospitality and events organisations. You will engage in critical analysis of different strategic options developing a critical understanding of vision and mission statements, and the nature of strategic change. You will provide a critical analysis of change management strategies, and overcoming barriers and resistance to strategic change.

View Business Strategy for the Hospitality and Events Industries on our Module Directory

Human Resource Management

This module will provide you with an understanding of the need for effective human resources practices within hospitality. You will develop a critical awareness of the role of performance and reward management strategies on staff motivation, retention and business performance as well as becoming competent in carrying out job interviews and selecting the right candidates within hospitality recruitment.

View Human Resource Management on our Module Directory

Dissertation

For your 8,000 word dissertation, you will manage a piece of individual research in the context of the commercial hospitality industry. You will be expected to demonstrate expertise with a range of business data, research resources and methodologies, as well as personal communication skills.

View Dissertation on our Module Directory

Consultancy Project

The Consultancy Project consists of an individual report, a group presentation and a group report focusing on a project in the hospitality industry. Working with fellow students you will work with an external hospitality client to resolve an issue that they are facing using research, data and analysis.

View Consultancy Project on our Module Directory

Teaching

  • In the first and second years, each year consists of up to 21 weeks of teaching, 8 weeks gaining experience in the hotel and 2 weeks self-study, in addition to your holidays.
  • In the final year, you will have up to 21 weeks of teaching, 5 weeks gaining experience in the hotel and 2 weeks self-study, in addition to your holidays.
  • During a teaching week you would spend around 9 hours in lectures, or smaller seminars.
  • During a hotel week you would spend 4 or 5 days on shift, Monday – Sunday, gaining experience and applying the academic theory from your lectures.
  • Hospitality Management students gain experience throughout the course in: front of house, food and beverage, housekeeping, kitchens and conference and events. You will also undertake duty manager shifts in Level 6.
  • Term dates for this programme may differ from the standard termly timetable. Further information for the 2019/20 course is available on the Hospitality Management 2019/20 course overview flyer.

Assessment

Your Hospitality Management degree has been designed to provide a mix of assessment approaches, including:

  • Essays
  • Exams
  • Posters
  • Presentations
  • Reflective statements
  • Reports
  • Dissertation
  • Consultancy Project. The consultancy project enables you to work on a project or problem for an external client. Past consultancy projects have included social media and marketing strategies, brand development and new hotel launches. Many Edge Hotel School students have been offered job opportunities with their level 6 project clients having demonstrated their capacity to deliver highly professional solutions and positive outcomes.
  • The Professional Performance Assessment (PPA) which takes the form of an interview is used throughout our courses to allow you to reflect, practise and improve your interview skills before embarking on interviews for your first graduate role.
  • The Professional Code of Conduct is an important part of your assessment. It focuses on areas that are important for future managers such as attendance, punctuality and team working. The Professional Code of Conduct is available in your Student Handbook.

Fees and funding

Home/EU fee

£9,250

International fee

£16,050

While the BA course is available to all applicants, the FdA course is only available to applicants from the UK or EU.

Fees will increase for each academic year of study.

Home and EU fee information

International fee information

What's next

Open Days

Our events are a great way to find out more about studying at Essex. We run a number of Open Days throughout the year which enable you to discover what our campus has to offer. You have the chance to:

  • tour our campus and accommodation
  • find out answers to your questions about our courses, student finance, graduate employability, student support and more
  • meet our students and staff

Check out our Visit Us pages to find out more information about booking onto one of our events. And if the dates aren’t suitable for you, feel free to book a campus tour here.

Applying

The Edge Hotel School also holds additional Open Events throughout the year – select hospitality and events management when booking for an Essex Open Day to see any additional available dates.

Colchester Campus

Visit Colchester Campus

Home to over 13,000 students from more than 130 countries, our Colchester Campus is the largest of our three sites, making us one of the most internationally diverse campuses on the planet - we like to think of ourselves as the world in one place.

The Campus is set within 200 acres of beautiful parkland, located two miles from the historic town centre of Colchester – England's oldest recorded town. Our Colchester Campus is also easily reached from London and Stansted Airport in under one hour.

 

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