Essex Food Rewards with Upay

From Monday 17 January 2022, the way to collect loyalty points and make payments in our Essex Food outlets via the app is changing over to Upay.

Upay is the new and improved Essex Food loyalty and cashless payment app. Collect points with every purchase you make in selected outlets and use them towards your favourite treats. Cashless payment means you can pay in-store or at our self-service tills in one easy transaction. Plus, it's easier, safer and faster!

If you're an existing user of the Essex Food Rewards app you'll no longer be able to use the app. You'll need to re-register onto the Upay app with your same login details to transfer any remaining rewards and loyalty points. This automatic transfer will happen once you have logged into the new app.

How it works

For every £1 you spend in Essex Food outlets you'll be rewarded five points. Each point is worth 1p and you can redeem your points as money off future transactions. If you decide to use our loyalty and cashless payment account you collect points and pay via your card every time you get your app scanned. More information can be found via the Upay app.

Download the Upay app

You can start paying and earning points with Essex Food's Upay app in a few simple steps:

  1. Visit the Apple Store or Google Play and search for 'Upay' to download the free app. Alternatively, you can go to Upay to register
  2. If you're a new user, follow the steps to register your account
  3. If you're an existing user of the Essex Food Rewards app you will need to re-register using the same details. Any remaining rewards will be automatically transferred over to the Upay app
  4. Whether you're a new user or, you're re-registering you will need to complete registration using the affiliate ID: ESSEXFOOD

Sign up via your browser 

You may find that you can't download the app due to your account being registered outside of the UK, but not to worry. You can register your account through your smart phone's browser and pay and collect your points in exactly the same way. Just sign up now!

Where you can use it:

Exclusive multi-buy deals

Hot drinks

All of our outlets offer an exclusive multi-buy deal on our selected hot drink range. If you grab your morning cuppa from campus, don't forget to tap your app and start building your points. After you've purchased nine hot drinks, you’ll get your 10th one absolutely FREE! Every time you buy one of our selected hot drinks, you’re making your way towards that freebie.


The iOS update to allow users to order through the app should be coming very shortly!
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Contact us
Delivered catering enquiries  University of Essex Campus Services Ltd
Event Essex Office 5N.5.6
Telephone: 01206 872385
Essex Food outlet enquiries University of Essex Campus Services Ltd
Essex Food Office, Room 5N.5.6
Telephone: 01206 872136
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Any issues or feedback on the app?