Wivenhoe House Hotel is currently closed during the national lockdown announced by the Prime Minister on January 4 2021. When it is able to reopen in full on May 17th and in line with industry best practice, there are different procedures and layouts that the Wivenhoe House team have prepared for, and they really looking forward to seeing students back in the hotel. Everyone will be required to undertake industry best practice training on the new requirements and help you appreciate the new industry regulations as part of your hotel orientation.
You will be gaining direct and immediate experience and knowledge of what is currently happening in the industry (something that many purely theoretical courses will not be able to replicate). For example, the Brasserie Restaurant has been laid out in a new format with modifications to the service style, menus and payments systems and new and creative food and beverage income streams such as the ‘take away’ afternoon teas and dinners have been implemented. It will be really interesting to get first hand insight from the Wivenhoe House management team about how these were created and to review and evaluate how these innovative products develop over the next months.
During periods of hotel closure brought about due to the pandemic, we have developed a comprehensive suite of online activities as a substitute for the practical experience offered by our courses. These activities have been designed to replicate the knowledge and experience our students would gain in the hotel, to the best of our ability within the confines of online-only delivery.
Following the lockdown introduced in January 2021, we anticipate that hotel-based learning will be phased in during the Summer term, and we are currently mapping out the likely shift schedules. It is however likely that, due to current social distancing regulations, there will be some limitations on the number of staff and students within the hotel at any particular time.
We will continue to monitor the progress and effects of COVID-19 and the relevant legislation and react according, and should we need to modify our approach we will, of course provide as much information as possible to keep students informed both of academic developments but also how our industry is responding to these developments.