Development
This section analyses AI development in India, focusing on public, private, and public–private initiatives, the startup ecosystem, international partnerships, national infrastructure sector-specific innovations, and implications for work.
Public and Private AI Development Initiatives in India
Government AI Initiatives and Strategies
The IndiaAI Mission includes seven pillars: high-end compute infrastructure, a national dataset platform (AIKosh), Indigenous foundational models, innovation challenges, skill development (IndiaAI FutureSkills), startup funding, and the Safe and Trusted AI vertical (IndiaAISafe) (PIB, 2023a). Key initiatives involve deploying 18,000+ GPUs for AI computing and developing Indian language Large Language Models (LLMs, MeitY, 2024a). Additionally, AI Cloud platforms and regulatory sandboxes will test AI governance models (MeitY, 2024a). The IndiaAI Safety Institute will research AI security and risks (bias, deepfakes, cyber threats) and create India-specific safety standards with a “techno-legal” approach (MeitY, 2025b). The “AI for India 2030” platform, co-led by MeitY, NASSCOM, and the World Economic Forum, unites government, industry, and civil society to produce AI “playbooks” and ethics guidelines for sectors like agriculture and MSMEs (Kaushik et al., 2025). Its focus on ethics, inclusion, and co-creation highlights India’s commitment to responsibly integrate AI into governance and public services.
The Digital Personal Data Protection Act (2023) and draft Digital India Act (2024) aim to modernise tech governance with AI accountability (Access Partnership, 2023, Burman, 2023). Voluntary guidelines, such as NITI Aayog’s 2021 Responsible AI principles and draft MeitY ethics frameworks, promote transparency and risk assessment (NITI Aayog, 2021a,b).
India's AI development relies on state-led strategies fostering inclusive innovation and responsible governance. It began with NITI Aayog's National Strategy for Artificial Intelligence (2018), which introduced the vision of “AI For All” and identified five priority sectors: healthcare, agriculture, education, smart cities, and mobility. The strategy highlighted India's potential for socially beneficial AI (NITI Aayog, 2018; PIB, 2023a). The strategy called for ethical frameworks, data governance, and domestic research capacity, and preceded AI regulation.
Private Sector Initiatives
India's private sector, from large IT firms to startups, drives AI development and adoption. The technology industry, once focused on IT outsourcing, is rapidly shifting to AI-centric products and services. Major Indian IT companies have created their AI platforms, like TCS's “ignio” and Wipro's “HOLMES,” enhancing global business operations and indicating early investment in AI R&D (Digitate, 2024; Wipro, 2024). Conglomerates like Reliance and Adani have dedicated AI units to improve customer analytics and supply chain efficiency (Bhargava, 2024; Reliance, 2023). Many banks and telecoms partner with AI firms for large-scale predictive analytics and chatbots.
Global tech giants leverage India's talent, with companies like Google, Microsoft, IBM, and Intel establishing AI research centres, such as Google Research India in Bengaluru. This fosters local innovation and upskills researchers. Stanford's AI Index 2023 ranks India number 1 in AI skill penetration and GitHub AI projects (IndiaAI, 2023), showcasing the developer community's strength. In the 2025 report, India ranks second globally in AI skill penetration, just behind the U.S., indicating a highly concentrated AI-skilled workforce (Maslej et al., 2025). As per this report, India experienced the highest year-over-year growth in AI hiring at 33.4%, surpassing Brazil and Saudi Arabia. The report also ranks India 5th for private AI investment and newly funded AI companies, with annual investment growth of over 30%. Indian AI market expected to rise to $22 billion by 2027, according to a NASSCOM–EY report (NASSCOM, 2024a).
Additionally, the Indian industry leads in mission-driven AI for social good. The Wadhwani Institute for AI, a non-profit launched in 2018, develops AI solutions for underserved communities and highlights collaboration around AI for development (Wadhwani Institute for AI, n.d.). This union of government, corporate investment, and academic involvement fosters a robust AI ecosystem. The subsequent sections detail how this ecosystem spurs innovative AI use cases across sectors with significant infrastructure investments and a vibrant startup scene.
Public-Private Partnerships (PPPs) in AI
Public-private partnerships are crucial in India’s AI development, combining the strengths of both sectors. The Indian government recognises the need for private sector partnerships in AI, co-developing policies, sharing resources, and co-funding projects. The benefits are mutual: the public sector gains advanced technology, while companies receive government support and a major customer.
Notably, the MeitY-NASSCOM Centres of Excellence exemplify PPP success (MeitY, 2021; NASSCOM Centre of Excellence for IoT & AI, n.d.). Another significant PPP is the FutureSkills Prime program, launched in 2018 by MeitY and NASSCOM to reskill India’s IT workforce in emerging technologies like AI (FutureSkills Prime, n.d.). The IndiaAI initiative began as a government portal for AI but is evolving into a broader alliance with industry and academia, serving as a central AI platform in India. New partnerships are emerging under the IndiaAI initiative. Google partnered with IIT Madras in 2023 to launch a Centre for Responsible AI and contributed $1 million to the effort (IIT Madras, 2023). In 202, a5 partnership with Meta to create “Shrijan” – a Cenrer for Generative AI at IIT Jodhpur, aimed at advancing open source models and training (TOI, 2024). Microsoft likewise joined the IndiaAI mission via an MoU to advance AI innovation and train 500,000 people in AI skills by 2026 (Microsoft India, 2024).
Various ministries have teamed with tech firms for AI in public services. The Ministry of Agriculture collaborates with Microsoft and IBM on pilot projects for AI in crop advisory, while the Ministry of Health is working with NIRAMAI on AI-based breast cancer screening (Microsoft Stories India, 2017; Ministry of Agriculture and Farmers Welfare, 2019). NITI Aayog’s 2019 initiative in Aspirational Districts forged partnerships with Philips and Cisco to apply AI in healthcare and education for underdeveloped areas (NITI Aayog, 2019). The YuvAI initiative, in collaboration with All India Council for Technical Education (AICTE) and industry, trains students in AI, demonstrating multi-stakeholder capacity-building partnerships (NEGD, 2020). The Ministry of Defence formed a task force in 2018 on AI co-chaired by Tata Sons’ chairman, leading to a Defence AI Council that includes private defence tech startups, resulting in PPPs for AI-driven military systems (MoD, 2022).
AI Startup Ecosystem in India
As of April 2024, there were approximately 6.2 thousand AI startups in India, with a significant portion, around 29, having reached the Series D or higher funding stage. While the overall AI startup ecosystem is growing, the number of generative AI (GenAI) startups has grown substantially, increasing from 66+ in H1 2023 to 240+ in H1 2024 (NASSCOM, 2024b). India ranks 6th in share of GenAI startups among major economies.
Several factors drive this ecosystem. India’s large market and development challenges create opportunities for impactful AI solutions, dubbing the country the “AI use-case capital” for developing-world issues. Government support comes through startup incentives, incubation programs, and policies. The establishment of a Startup Hub under MeitY and initiatives like Startup India facilitate mentorship and funding access (MeitY, n.d.). NASSCOM's DeepTech Club nurtures AI startups, while a skilled engineering workforce and low operational costs give Indian startups a competitive advantage (NASSCOM, n.d.). Successful stories include Uniphore, a unicorn in AI speech analytics; Postman, an AI-focused API platform; and Fractal Analytics, surpassing a $1 billion valuation (Tech In Asia, 2024). Big firms increasingly acquire AI startups to accelerate their transformation, with companies like TCS, NIIT, and CleverTap leading the charge. The trend reflects a shift from independent AI growth to strategic acquisitions, as firms seek specialised solutions to enhance productivity and innovation (Shanthi, 2025). Venture capital investments in India are increasingly focusing on AI startups across various consumer sectors, driven by expanding use cases (ET, 2025). Indian AI startups are also attracting global acquisition interest, such as Google’s Halli Labs purchase (Malik, 2017).
Under its AI mission, the government aims to create “100 AI Unicorns,” indicating strong support for scaling startups (MeitY, 2023c). Specialised funds like the IndiaAI Startup Fund are being established to provide growth-stage capital. Open compute and data resources significantly reduce startups' costs, enhancing their competitiveness against larger global players. The government promotes AI challenges and hackathons, awarding startup winners with pilot contracts. These factors make India’s AI startup landscape one of high growth potential.
International Collaboration and Partnerships
In 2020, India became a founding member of the Global Partnership on AI (GPAI) and was elected Chair of the GPAI Council in 2023. During its chairmanship, India hosted the annual GPAI summit in December 2023 in New Delhi, resulting in the New Delhi Declaration on AI (GPAI, 2023). This declaration promoted a renewed partnership for utilising AI “for good and for all,” aligning with India’s commitment to ethical, inclusive AI. It addressed AI for social welfare, responsible principles, and collaboration on R&D. India’s GPAI leadership enhanced its global AI governance profile and fostered networks with AI experts in member countries (including the US, EU, and Japan, etc.).
Among the bilateral cooperations, India–USA ties in AI have significantly deepened. In 2023, the two nations launched the Initiative on Critical and Emerging Technologies (iCET), focusing on AI, quantum, and semiconductor tech (White House, 2024). Under iCET, joint research centres and funding have been established. For example, in October 2024, the U.S. and India announced over $2 million in grants for 17 joint AI and quantum research projects addressing challenges like AI-assisted early cancer detection. These projects unite U.S. and Indian researchers and startups, demonstrating a commitment to co-develop AI solutions for healthcare, agriculture, and other sectors. The U.S. National Science Foundation (NSF) and India’s Department of Science & Tech (DST) have launched joint programs to fund AI research, including partnerships between American tech companies and Indian institutes, like Google Research collaborating with IITs on AI for flood forecasting. (NSF, 2023). High-level dialogues further ensure policy alignment, with both countries agreeing to collaborate on AI standards and risk management frameworks, sharing best practices for responsible AI statements. The recent U.S.-India TRUST initiative outlines three AI goals: (1) accelerate U.S.-origin AI infrastructure in India through market access and investments; (2) remove constraints in financing and building this infrastructure; (3) support the development of innovative AI models and applications (Chaudhuri and Mohanty, 2025).
India has a Technology Partnership with the UK emphasising AI and digital ethics (UK Government, 2024). Imperial College has launched its science hub, Imperial Global India, in Bengaluru. A key initiative is establishing six high-impact fellowships with the National Centre for Biological Sciences and the Indian Institute of Science to develop a London-Bengaluru AI in Science Network (Johns, 2025). In 2022, UK–India agreed on Roadmap 2030 for AI research cooperation, and in early 2025, officials discussed expanding ties in telecom and AI, focusing on AI for 6G networks and links to the UK’s Alan Turing Institute (PIB, 2025d). A new UK-India Tech Security Initiative aims for safe, responsible, human-centric AI, promoting joint research and market access for innovations. In 2023, India and the European Union established a Trade and Technology Council (TTC), with one working group addressing digital governance and ICT, highlighting AI regulation (European Commission, 2023). As the EU progresses with its AI Act, India is involved in dialogues to express its views and potentially align on AI standards ensuring privacy and non-discrimination innovation.
Indonesia and India recently signed a MoU for AI cooperation, featuring collaboration between Indonesia’s Indosat Ooredoo Hutchison (IOH) and India’s AI firm AIonOS, a joint venture of InterGlobe and Assago Group, aimed at AI solutions in tourism, knowledge industries, and sustainable agriculture (Nugraha, 2025).
In multilateral fora like the G20, India has emphasised AI. During its 2023 G20 Presidency, India promoted “Digital Public Infrastructure” and inclusive AI (GOI, 2023). The G20 Digital Ministers’ declaration acknowledged the need for responsible AI and endorsed collaboration on AI R&D for language translation and agriculture, vital for emerging economies. India also participates in UNESCO’s AI ethics initiative; it endorsed the UNESCO Recommendation on AI Ethics in 2021 and co-organised an AI Readiness conference with UNESCO in 2024 to develop an India-specific AI policy report (UNESCO and MeitY, 2024).
Additionally, India utilises its talent diaspora for international collaboration. Many top AI researchers of Indian origin work in the US/Europe, and India invites them for knowledge exchange. For example, the VAJRA faculty scheme allows overseas Indian AI experts to engage with Indian universities (SERB, n.d.). Such interactions, alongside international conferences (e.g., the annual RAISE summit on Responsible AI for Social Empowerment), keep Indian AI efforts aligned with global advancements. In summary, India’s international engagement on AI aims to influence global AI governance with a pro-development perspective, access resources and expertise for domestic capacity building, and form alliances that strengthen its ambition to become an AI powerhouse. These collaborations enhance domestic initiatives and integrate India’s AI growth with the global landscape community.
National AI Infrastructure Programs (Compute, Data, Cloud, Sandboxes)
India invests in AI infrastructure, including supercomputing, data platforms, and innovation sandboxes. These initiatives provide researchers, startups, and industry with the resources (computing power, datasets, testbeds) needed to develop world-class AI solutions in India. By promoting hard infrastructure, like supercomputers, and soft infrastructure, like data governance, India intends to achieve sustainable AI growth.
AI Compute Power and Cloud Infrastructure
A major initiative focuses on building high-end AI computing infrastructure. In 2024, the IndiaAI Mission allocated ₹10,300 crore (≈ $1.3 billion) over five years to enhance AI capabilities, especially by developing a national AI computing facility with over 18,000 GPUs, one of the largest in the world (PIB, 2024a). Once operational, it will have nearly nine times the capacity of “DeepSeek” and two-thirds of OpenAI’s ChatGPT. This GPU cluster will enable Indian researchers and companies to train cutting-edge AI models domestically. The government is providing access through an open AI cloud platform with a GPU marketplace where startups, students, and institutions can rent capacity at subsidised rates (PIB, 2024b). Unlike many countries where tech giants dominate advanced AI computing, India aims to democratise access, allowing small startups to innovate. Pricing is set at well below the global rate. This open AI cloud is expected to significantly assist academic researchers and entrepreneurs who struggle with the costs of large AI training models.
India is strengthening its semiconductor ecosystem to reduce reliance on AI chip imports. The government launched a ₹76,000 crore ($10 billion) program to develop a sustainable semiconductor and display ecosystem (PIB, 2021). This initiative includes the India Semiconductor Mission (ISM) to drive the sector and aims to establish India as a global electronics manufacturing hub, with semiconductors as the foundation. Recently, Tata Electronics partnered with Taiwanese Powerchip Semiconductor Manufacturing Corp (PSMC) to build a state-of-the-art semiconductor fabrication plant in Dholera, Gujarat (Tata Electronics, 2024). The facility will produce up to 50,000 wafers monthly, incorporating advanced automation technologies, including data analytics and machine learning, to improve operational efficiency. This project significantly bolsters India's semiconductor manufacturing capabilities.
Data Platforms and National Datasets
Recognising data as the “fuel” for AI, the Indian government has launched initiatives to enhance access to diverse datasets for AI development. The main project is the IndiaAI Dataset Platform (AIKosh), an open data repository announced in 2025 to provide access to high-quality, anonymised datasets for AI innovators (PIB, 2025c). It aims to host extensive government and non-personal datasets from various ministries (e.g., agriculture statistics, weather data, traffic patterns, census data). Making datasets searchable reduces barriers for startups and researchers in data acquisition. The goal is to empower Indian AI developers with rich data, enhancing AI accuracy and bias-resilience models. For example, agriculture AI models can use years of crop yield and rainfall data, while traffic AI can access extensive smart city datasets. The platform also supports open data standards and sharing between government and private entities, under the upcoming National Data Governance Policy. The draft National Data Governance Framework (released in 2022) suggested creating an India Data Management Office (IDMO) to manage data sharing and license anonymised public datasets for research (MeitY, 2022b). This reflects India’s intent to treat data as a public good for innovation while balancing privacy protections from the DPDP Act 2023.
AI for Indian languages focuses on India's 22 official languages and many dialects. In 2022, the government launched Digital India Bhashini, a national AI platform that curates datasets and offers models for translation, speech recognition, and text-to-speech (PIB, 2022). By 2025, it had over 350 trained models for automatic speech recognition, machine translation, and optical character recognition. These resources enable developers to create voice assistants and local-language applications, such as an app for farmers to query in Bhojpuri. Bhashini’s collaboration with over 70 research institutions showcases India's commitment to enhancing digital resources for vernacular languages, which is crucial for inclusive AI development in a multilingual society.
Various initiatives like the National Health Stack and the Health Data Repository supply de-identified health records for medical AI research (PIB, 2024c). The Open Government Data (OGD) platform has published thousands of datasets on socioeconomic and geospatial data, enhancing documentation, APIs, and formats for better usability (National Informatics Centre, n.d.). The private sector releases valuable datasets, including an Indian driving dataset for self-driving AI research and e-commerce companies sharing product review datasets for NLP challenges (Dokania et al., 2023; Thummar, n.d.). This collaboration from both sectors enriches India’s data landscape ecosystem.
Regulatory Sandboxes and Innovation Testbeds
India uses sandbox environments to promote AI and tech innovation in controlled settings. Regulatory sandboxes enable companies to test new products with users under relaxed rules.
Notable initiatives in the finance sector, such as the Reserve Bank of India (RBI) establishing sandboxes for fintech in 2019, have targeted retail payments with AI solutions. RBI later added themes like MSME lending and fraud prevention using AI/ML (RBI, 2019). Securities and Exchange Board of India (SEBI) also created a sandbox for market innovations, testing AI algorithms for trading and risk management (SEBI, 2021). These programs help regulators better understand AI while innovators gain essential insights feedback.
In telecommunications, the 2023 Indian Telecom Act promotes technology sandboxes. The Department of Telecom (DoT) partnered with C-DOT and academia to test AI in network management. C–DOT and IIT–Jodhpur signed an agreement sunder the Telecom Technology Development Fund (TTDF) scheme, aiming to develop AI frameworks for automated network management, fault detection, and diagnostic techniques in 5G and beyond networks (PIB, 2024d). The collaboration includes establishing a real-time 5G testbed compliant with O-RAN standards to demonstrate automated network management and slicing techniques for applications such as smart metering and remotely operated vehicles. In 2025, India and the UK launched a joint telecom/AI sandbox, linking DoT’s Telecom Innovation Centre with the UK’s SONIC Labs to develop AI solutions for network security and performance. (PIB, 2025d).
For urban governance, the National Urban Innovation Hub created a sandbox for smart city projects, allowing cities like Bengaluru and Hyderabad to test AI-driven traffic and surveillance systems (Ministry of Housing and Urban Affairs, 2019). This initiative led to solutions like adaptive traffic lights, reducing delays by 15-20% in some areas. Sandboxes also highlight regulatory issues, such as privacy concerns in AI CCTV analytics, which inform future policies.
Several Indian states have enacted broad innovation sandbox legislation (Government of Karnataka, 2020; i–Hub Gujarat, n.d.; Kerala Startup Mission, n.d.). These policies demonstrate the support of regional governments for AI experimentation aimed at attracting investment from startups.
India’s sandboxes create safe testing grounds for AI deployments but are often hampered by regulations or procurement challenges. They enforce safeguards while enabling innovation. The government is also launching innovation testbeds and pilot projects for AI. For example, the Ministry of Agriculture’s AI pilots test solutions before broader implementation, like the AI sowing advisory (PIB, 2019). The Ministry of Road Transport has piloted an AI driver monitoring system to assess its effect on road safety (DEST, n.d.). These experiments, often in collaboration with startups or research labs, yield valuable insights.
Sector-Specific AI Use Cases and Innovation
AI innovation in India spans industries, addressing unique challenges in healthcare, agriculture, education, manufacturing, and finance. The subsections survey AI applications in these key sectors.
Healthcare
AI enhances healthcare in India by improving diagnostics, expanding access, and optimising workflows. Tools analyse medical images (X-rays, MRIs, CT scans) to help detect diseases more accurately. AI image analysis reduces diagnostic errors, improving outcomes in resource-constrained systems (Zuhair et al., 2024). Hospitals use these tools to identify cancers, neurological disorders, and fractures. During COVID-19, the government deployed the AI chatbot MyGov Saathi via WhatsApp to provide reliable health information, counter misinformation, and assist millions with health queries (IndiaAI, 2021).
Innovative AI solutions like those led by NITI Aayog help screen for diabetic retinopathy using portable eye scanners in remote areas (Ruamviboonsuk et al., 2020). Researchers have developed AI models for tuberculosis detection through chest X-rays and cough sounds, aiding in the disease's elimination (Gent, 2024). AI predictive analytics anticipate disease outbreaks: pilot projects have analysed climate and epidemiological data to predict dengue and malaria outbreaks with high accuracy, enabling authorities to mobilise preventive measures in advance (Joi, 2025). These capabilities are crucial in a country prone to seasonal epidemics, as they improve resource allocation and reduce hospital burden during outbreaks.
AI also enhances rural healthcare access via telemedicine and virtual care (Kerketta and Balasundaram, 2024). Platforms feature AI symptom checkers and virtual assistants, providing preliminary medical advice in local languages. This is vital in remote areas, connecting patients to doctors during the pandemic. AI-assisted robotic surgeries are emerging in top hospitals, improving precision and outcomes. Their use has grown by 30% in two years, enabling complex procedures with smaller incisions.
Indian healthcare providers themselves are developing cutting-edge AI solutions. Apollo Hospitals utilised a decade of patient data to develop an AI heart disease risk prediction tool in collaboration with Microsoft's AI Network for Healthcare (Ang, 2021). This tool predicts cardiac events and promotes preventive cardiology to combat high heart disease rates. These advancements signal a new era for Indian healthcare, promising equitable and efficient quality care for the population.
Agriculture
Precision farming using AI is changing traditional practices into data-driven methods. Researchers and agritech startups deploy drones and remote sensors with AI algorithms to assess crop health, soil conditions, and pest infestations (Agrotech India, n.d.). Drone surveillance alerts farmers to stress or disease, enabling targeted interventions and reducing costs and environmental impact. ‘Namo Drone Didi’ is a central sector scheme aiming to empower women-led Self-Help Groups (SHGs) by equipping them with drone technology to provide agricultural services (National Portal of India, 2024).
The Indian government actively promotes “smart farming” initiatives through a national AI mission and a dedicated Agriculture AI Centre to provide farmers with real-time information. AI-powered precision agriculture optimises irrigation, planting depth, and inputs for better yields, exemplified by the AI Sowing App in Telengana, Maharashtra and Madhya Pradesh, sending personalised text recommendations to smallholder farmers (Microsoft Stories India, 2017). The Kisan e-Mitra chatbot offers an AI assistant, addressing queries in various Indian languages about government schemes and farming practices, enhancing farmers’ resource access (PIB, 2025a). Another initiative is an AI Crop Health Monitoring system integrating satellite imagery, weather data, and IoT inputs to check crop conditions (Raj et al., 2025). Stress indicators prompt alerts for timely action. India launched a National Pest Surveillance system using machine learning to pre-empt severe pest infestations, thus supporting its objective to double farmers’ incomes with technology (PIB, 2025b).
Private agritech startups like CropIn, Fasal, and DeHaat are also innovating, employing AI for predictive insights on weather, soil moisture, and crop prices. AI also enhances supply chain logistics for perishable goods, minimising waste. Although still emerging, AI in Indian agriculture addresses longstanding productivity challenges, modernising the sector with targeted intelligence delivered through mobile interfaces to livelihoods.
Education
India’s education sector, one of the largest in the world, is embracing AI to improve teaching and learning outcomes. Personalised learning through AI is a significant trend, especially in digital education platforms. The Indian government is integrating AI into mainstream education. In 2019, India’s largest school board (CBSE) introduced AI as an elective in high schools, rolling out a basic AI curriculum in thousands of schools. The “AI For All” initiative, launched in 2021 with industry partners like Intel, offers a 4-hour online training module that has educated over 1 million students and teachers on AI basics (CBSE, 2021). MeitY’s Responsible AI for Youth program has trained students nationally in foundational AI skills, encouraging them to develop AI solutions for social issues. By embedding AI literacy at K-12 levels, India aims to create an AI-ready workforce. In higher education, specialised programs in AI and data science have proliferated in universities and technical institutes. The AICTE partnered with IBM to offer faculty training and student courses in AI, planning to establish over 50 Centres for Excellence in AI at top institutions (IBM, 2021). These initiatives contribute to India having the highest global AI skill penetration rate, reflecting successful skilling efforts.
AI bridges educational gaps in rural and underserved areas. Intelligent tutoring systems and AI chatbots, accessible via low-end phones, supplement teaching without qualified teachers. For example, an AI app can teach math and English interactively in students' native languages, adjusting difficulty based on responses. Nonprofits use these tools in remote villages to enhance literacy and numeracy (Soenke and Kaushal, 2022). AI improves administrative efficiency; some state examination boards employ AI for automated grading and proctoring exams with face recognition to prevent cheating. During COVID-19 school closures, AI ensured learning continuity for millions. In summary, AI in education enhances personalisation, expands access, and builds future skills, allowing educators to concentrate on mentorship, ultimately aiming to improve outcomes for students in India.
Manufacturing and Industry 4.0
AI drives India’s manufacturing towards “Industry 4.0” with smart automation across sectors like automotive and textiles. Major manufacturers adopt AI/ML solutions to boost efficiency, quality, and safety. Predictive maintenance exemplifies AI's impact: sensors on equipment provide data to algorithms predicting failures preemptively, thereby reducing downtime. For instance, Indian Oil Corporation uses AI to monitor refinery equipment in real time, identifying anomalies to prevent shutdowns, significantly improving logistics and refining efficiency (PSU Watch, 2020). Tata Steel applies AI for blast furnace failure predictions and raw material optimisation, enhancing throughput and consistency (Tata Steel, 2024).
AI transforms quality control by using computer vision for fast product inspections, from automotive parts to pharmaceutical tablets. These systems detect microscopic flaws more accurately than humans, enhancing quality and reducing waste. AI also optimises processes by suggesting settings to maximise yield and minimise energy use; chemical and cement plants collaborate with AI firms to improve parameters and reduce energy consumption costs.
The logistics sector benefits from AI advancements, with retailers using AI for demand forecasting to prevent stockouts. Some Indian retailers improved forecast accuracy with seasonal trends and real-time data, reducing inventory costs. In warehouses, e-commerce leaders like Flipkart utilise AI robots for sorting and packing to meet the demands of online orders, reflecting a growing trend of automation that complements, rather than replaces, human workers (Express Computer, 2019).
The Indian government supports Industry 4.0 with initiatives like SAMARTH Udyog Bharat 4.0, which establishes smart manufacturing demo centres for small and medium manufacturers to explore AI and robotics (Ministry of Heavy Industries, 2024). Public sector units, especially in defence and railways, implement AI for maintenance and optimisation –As global supply chains shift, India aims to enhance manufacturing competitiveness through AI for productivity, cost-efficiency, and quality.
Finance and Banking
The financial services sector in India—banking, insurance, and fintech—leads in AI adoption. Banks use AI and machine learning to enhance customer experience, risk management, and operations. AI chatbots like HDFC’s “Eva” and SBI’s YONO app assist with routine queries, balance checks, loan applications, and transactions. They operate 24/7 in multiple languages, serve millions instantly, and reduce wait times and call centre loads.
AI plays a key role in credit decisions. With the push for financial inclusion, many new customers lack credit histories. To assess creditworthiness, fintech startups and non-bank lenders use AI to analyse alternative data, such as mobile usage and utility payments. This allows them to underwrite loans for traditional scoring invisible borrowers, with machine learning models evaluating applications in real time. AI-based credit scoring boosts approval rates while limiting defaults by identifying risk signals overlooked by traditional methods. AI models are now standard in large banks, processing vast datasets to predict default probabilities, thus enabling faster approvals and personalised offers, fostering consumer credit growth.
AI significantly benefits fraud detection and compliance. Indian banks and payment companies monitor transactions for fraud using AI systems. Machine learning analyses millions of transaction patterns to flag real-time anomalies, aiding early fraud detection and minimising losses. For instance, Paytm identifies fraudulent merchants and transactions, while the Unified Payments Interface (UPI) uses AI for suspicious pattern monitoring. Capital markets leverage AI for surveillance against insider trading, analysing trading data for markers undetectable manually.
Insurance firms in India utilise AI for rapid claims processing—automatically assessing vehicle damage from photos and detecting fraudulent health claims by identifying discrepancies in bills. Algorithmic trading is increasing, with AI making rapid trading decisions under regulatory oversight. RBI employs AI for forecasting and regulatory supervision, establishing an AI and Machine Learning Framework for banks’ risk analysis and creating regulatory sandboxes to test fintech innovations involving AI (The Economic Times, 2023).
AI enhances India’s financial sector, allowing secure and efficient service scaling. A 2023 NASSCOM study recognised Indian financial firms as AI adoption leaders, employing real-time analytics and AI-based personal finance suggestions (NASSCOM, 2024a). AI integration enables operational cost reductions via automation, while also expanding access, particularly in lending for informal sector entrepreneurs. As data volumes soar, AI is crucial for financial firms to extract actionable insights and manage risks. Future advancements will likely include advisory bots and advanced regulatory analytics, necessitating ethical, transparent use with strong safeguards for fairness and privacy decision-making.
Implications for the World of Work in India
AI's rapid growth in India significantly impacts job creation, skill demands, productivity, and work dynamics, particularly because of its vast and diverse workforce. This section explores AI's influence on employment and examines how India is adapting to these changes.
Job Creation, Transformation, and Displacement
On one hand, AI promises to boost economic growth and create new jobs. India’s tech industry is seeing surging demand for data scientists, AI engineers, big data specialists, and cybersecurity analysts. The fastest-growing job titles are expected to be in digital and tech, reflecting a shift to an AI-driven economy (Li and Shine, 2025). The World Economic Forum’s Future of Jobs Report 2025 finds that Indian employers expect new tech-enabled roles to proliferate. Companies plan to focus on digital skills, with 67% saying they will tap into diverse talent pools, significantly higher than the global average of 47% (Li and Shine, 2025). The government’s Skill India Digital Hub aims to prepare millions for these opportunities through continuous training in AI and automation (Li and Shine, 2025).
Generative AI and other advances are creating new industries and services, from content creation to process automation, potentially generating fresh employment. An EY analysis estimates that by 2030, AI adoption, particularly GenAI, could impact 38 million jobs in India by changing work processes while driving a 2.6% increase in overall productivity (EY, 2025 ). Many impacted jobs won't disappear; instead, AI will enhance them, boosting output and efficiency. For instance, in healthcare, AI can help doctors automate diagnostics, allowing them to see more patients and potentially increasing demand for healthcare workers. Similarly, in IT services, while mundane coding tasks may be automated, programmers will be necessary for higher-level design, logic, and AI oversight. This indicates a transformation in job profiles, evolving roles to highlight human strengths like creativity, complex problem-solving, and interpersonal communication alongside AI systems.
On the other hand, legitimate concerns about job displacement arise, particularly for roles involving routine tasks. India’s workforce in business process outsourcing (BPO), customer support, data entry, and routine IT maintenance faces risks as AI systems, like chatbots and RPA, advance. For instance, PhonePe automated 60% of its customer support jobs from 2017 to 2022 using AI solutions (Rajmohan, 2025). This suggests that certain white-collar jobs are also vulnerable to automation. A 2024 IIM Ahmedabad study found 68% of surveyed white-collar employees in India expect AI to automate their jobs in the next five years, while 40% fear their skills will become outdated (Chakrabarti et al., 2024). These findings highlight workforce anxiety about AI-driven changes redundancy.
The impact will likely vary across sectors and skill levels. Research on technological automation has shown job polarisation: middle-skill routine jobs decline, while high-skill and low-skill jobs can grow or remain, resulting in a hollowing of the middle (Rajmohan, 2025). In India, some anticipate a similar trend; AI may significantly reduce clerical roles (through intelligent software) and some manufacturing jobs (through robotics), while increasing demand for high-skill engineers and low-skill gig workers (like data annotators or delivery personnel for AI-driven platforms). However, outcomes are not guaranteed. India’s 2024–25 Economic Survey cautioned that fears of mass unemployment from AI may be overstated given the current early stage of AI deployment (Ministry of Finance, 2025). The Survey asked, “What were the problems in the world that demanded AI as the answer?”, suggesting that AI should be viewed as a tool to address pressing challenges rather than an end (Ministry of Finance, 2025). This perspective encourages careful consideration of AI's application and how its benefits can help mitigate labour impacts (for example, using AI-driven productivity to create jobs in other areas or investing in social safety) nets).
Reskilling and Education for the AI Era
AI’s spread necessitates significant upskilling of India’s workforce. According to the WEF Future of Jobs survey, employers estimate that 63% of the workforce will need training by 2030 due to technology integration, with 12% of workers (over 70 million) potentially missing out at the current pace (Li and Shine, 2025). This skills gap could worsen unemployment or underemployment. The Indian government and industry acknowledge this urgency. Initiatives like Skill India, PMKVY, and NASSCOM’s FutureSkills Prime are expanding AI, data analytics, and cloud computing courses. FutureSkills Prime has advanced digital skilling in India (FutureSkills Prime, n.d.), empowering over 2 million learners in Tier 2 and 3 cities with courses aligned to National Occupational Standards (NOS) and National Skills Qualification Framework (NSQF). It ranks 3rd among 47 digital skilling initiatives in the European Commission's 2024 Pact for Skills Report (FutureSkills Prime, n.d.). The platform offers government-backed incentives, industry-recognised certifications, and job placement support. Another initiative, YuvAI, collaborates with academia and companies like Meta to train young engineers and researchers through workshops and open-source projects (NEGD, 2020). Education reforms introduce AI basics in schools and launch specialised undergraduate and master’s programs, ensuring a steady stream of AI-proficient graduates. Many universities now offer BTech or MTech degrees in AI/ML or data science, a significant shift from just a few years ago, when it was rare.
Companies in India are increasingly removing strict degree requirements, opting instead for apprenticeships and in-house training to develop necessary skills (Li and Shine, 2025). For example, major IT firms like TCS and Infosys have reskilled thousands through internal “AI academies” and platforms like Infosys Lex, gearing up for AI-related projects. Government initiatives under the Skill India mission offer short-term digital literacy courses, including AI basics, across various sectors. The Telecom Sector Skill Council trains technicians for AI-powered networks, while the Agriculture Skills Council teaches agricultural workers about AI farming apps, aiming to empower non-tech workers with AI tools in the fields.
Another focus is inclusion in the future workforce. Underrepresented groups – women, rural youth, and economically disadvantaged communities – could be either left behind by the AI revolution or actively included in new opportunities. India’s female labour force participation is low (around 30% in 2022) (Li and Shine, 2025). Empowering women with digital skills and remote work flexibility could help them secure emerging AI jobs, improving gender balance in tech. The IndiaAI Mission’s skill pillar and government schemes promote diversity in tech education, offering scholarships for women in STEM and creating innovation hubs in smaller towns. Two-thirds of Indian companies plan to hire from diverse talent pools, indicating industry alignment with this goal (Li and Shine 2025).
Challenges remain in reskilling a large workforce. SMEs often lack resources for retraining. The government explores incentives, like tax breaks or training subsidies, to promote upskilling in AI and digital tech. Continuous learning is crucial as AI technology evolves, requiring regular skill updates. There’s a growing demand for a Skills 2.0 approach, promoting collaboration between industry, government, and training providers to offer modular, lifelong learning. The rise of online education and MOOCs in India, such as Coursera, Udacity, and NPTEL, focusing on AI, enables self-driven upskilling professionals.
Productivity
AI’s infusion into workplaces also changes how work is done and business processes themselves. Indian companies are increasingly adopting AI in functions like recruitment (using AI tools to screen candidates), performance management (AI analytics to track productivity), and decision-making (data-driven AI insights for strategy). This can lead to significant productivity gains – for example, AI-driven automation in operations and supply chain can reduce costs and errors. An Ernst & Young (2024) report estimates that by 2035, AI could add an extra 1% annual growth to India’s GDP. Another study projects a multi-per cent uplift in productivity in the organised sector by 2030 due to AI adoption (EY, 2025). Another study suggests that generative AI might contribute $400 billion to GDP by 2030 by transforming various sectors (Bhalla, 2024). For India, boosting productivity is key to sustaining high GDP growth, so AI could help “do more with less” in many industries. For India, with historically lower productivity in many sectors compared to global benchmarks.
AI can help micro-enterprises and farmers access advanced analytics, enhancing output with existing resources. If achieved, this could lead to higher wages for skilled workers and lower consumer prices, theoretically improving living standards.
However, it raises concerns about work culture and employee well-being. AI's role in monitoring workers introduces privacy issues, workplace surveillance, and job stress from human-AI interactions. Companies must ensure transparency in AI usage for employee evaluation and maintain ethical trust management.
The nature of teamwork is shifting as human workers increasingly collaborate with AI “co-workers” and decision-support systems. In fields like customer service, employees might handle complex queries while chatbots manage simple FAQs; in journalism, reporters use AI tools to generate quick news briefs and then add their analysis. These hybrid work models are becoming standard, requiring new skill sets—not just technical know-how but also skills to work effectively alongside AI. Soft skills like adaptability, learning-to-learn, and cross-disciplinary collaboration will be valued. Recognizing this, some Indian training programs now include modules on “AI literacy” for non-technical staff, teaching AI capabilities, how to interpret outputs, and supervise AI systems.
Inequality and the Nature of Work
Concerns arise that AI could worsen inequalities if mismanaged. Skilled tech workers and companies may reap most benefits, while low-skilled workers risk job losses or wage stagnation. India’s informal workforce might evade direct AI displacement but could still feel market shifts (e.g., autonomous trucks may impact millions of truck drivers). Scholars argue that without intentional policies, AI’s benefits may not reach India’s poor. Korinek and Stiglitz (2021) suggest that broad redistributive policies (such as social safety nets or universal basic income) must share AI-driven productivity gains globally. Currently, the Indian government plans no such measures, focusing instead on reskilling and creating new jobs for displaced workers. Labour unions and movements face challenges advocating for redistributive policies due to low private sector unionisation and widespread informal employment. This heightens the need for retraining workers and fostering job-creating industries; otherwise, inequality may increase between those thriving in an AI-driven economy and those who cannot.
AI transforms work by automating repetitive tasks, allowing employees to concentrate on more complex functions. This leads to more engaging jobs; for example, junior lawyers spend less time on document discovery and more on strategic case elements. Doctors apply AI for routine diagnostics, increasing patient interaction. Nevertheless, AI may also heighten work intensity; reports show increased surveillance and monitoring from AI tools, potentially causing stress and decreasing autonomy (Pathak and Agrawal, 2025). In India’s gig economy, AI-driven management oversees work assignments, evaluations, and pay. Ride-hailing drivers often contend with unclear AI systems that impact their ride allocations and compensation, resulting in dissatisfaction and strikes over algorithmic fairness (Kapoor and Rai, 2023). Without clear regulations, workers have limited options. The Ministry of Labour is analysing AI's effects on labour and considering updates to legislation for gig workers. Advocating for “AI for good work”, where AI supports rather than exploits workers, is becoming a significant policy issue. Civil society in India calls for transparency in workplace AI systems and worker data rights.
AI could reshape workforce distribution by enabling more remote and gig work for Indian workers, allowing a graphic designer in a small town to take freelance gigs worldwide using AI design tools. This might decentralise work from cities. However, job polarisation poses a risk: high-skill and low-skill jobs may increase, while mid-skill jobs decrease, as noted in developed countries. India might see declines in clerical jobs but rises in AI maintenance and engineering roles, along with persistent demand for low-end services. Policymakers acknowledge these shifts. NITI Aayog’s strategy promotes India as a hub for frugal AI innovation, supporting inclusive growth (NITI Aayog, 2018). The coming years will challenge India's ability to harness AI’s benefits—productivity, new jobs, improved services—while tackling issues like displacement, inequality, and worker rights. Current policies focus on significant investments in skills, responsible AI use, and worker-centric applications, necessitating ongoing effort adaptation.
Conclusion and Outlook
India’s AI development is at a pivotal moment. Significant progress results from public initiatives, private sector innovation, and international cooperation. AI benefits critical sectors like healthcare and agriculture, positioning India as a global leader in inclusive AI solutions. However, the nation must ensure these advancements improve livelihoods for its 500-million workforce.
The Indian government recognises the need to update labour policies and social security frameworks as AI transforms work. In 2023, India passed the Code on Social Security, extending benefits to gig workers expected to grow with AI. Discussions on managing labour displacement include unemployment insurance, portable benefits, and a reskilling fund from automating industries. The Economic Survey 2024-25 suggested “aggressive skilling programs and apprenticeship schemes” to address job dislocations caused by AI (EY, 2025), indicating potential incentives for companies to retrain at-risk workers. Additionally, India's AI ethics discourse emphasises that AI should enhance human capabilities rather than replace humans in critical decision–making, reflected in proposed frameworks requiring human approval for high-stakes AI applications like AI-driven medical diagnoses or legal decisions.
India can learn from how industrialised countries are addressing AI’s impact on jobs. The government participates in international forums (G20, ILO) to explore future work and will likely adopt relevant best practices. While automation may eliminate some roles, it also generates new jobs and increases demand elsewhere. The focus should be on facilitating labour mobility, allowing workers to reskill for new roles. For example, if the demand for junior accountants decreases, these workers can be retrained as data analysts or business analysts, where human judgment is essential alongside AI tools.
In conclusion, AI will significantly influence work in India through the 2020s. The effect on employment is uncertain and depends on policy choices, education, and workforce preparation. Optimism exists that AI can be a “force multiplier” for India’s development, enhancing productivity and creating higher-value jobs if the workforce adapts. The Government aims to maximise AI’s economic benefits (innovation, new industries, efficiency) while addressing challenges (job loss, inequality) through the IndiaAI Mission and the Economic Survey. By investing in human capital and updating labour policies, India seeks to ensure AI promotes better work that is more skilled, creative, and fulfilling than a threat. The coming years will test this approach as AI’s theoretical impacts become real for millions of Indians workers.