Cashless payments only
Essex Food do not accept cash payments in outlets. Please pay by card or contactless payment method. Alternatively, download the Essex Food Rewards app to pay and collect rewards. Choose loyalty and cashless payment when you set up your account.
Ethics Food, we care…
...about your health and wellbeing
“Essex Food are committed to supporting your health and wellbeing. We will ensure that all our menus include healthy choices and specialist dietary requirements. We will prioritise the use of fresh, seasonal and nutritional produce, which will be prepared daily by our team of chefs.”
… about your education
“Essex Food are committed to providing you with the knowledge to make informed choices. We will provide important dietary details on all menus and packaging labels, giving you essential nutritional and food provenance information.”
…about your planet
“Essex Food are committed to helping protect the planet to ensure a sustainable future. We are working to eradicate the use of plastic, the reduction of food waste and food miles, with the use of local suppliers and efficient use of resources. “
…about your opinion
“Essex Food are committed to understanding their customers. We value feedback and will seek to engage with you through regular focus groups, customer surveys, and individual interactions. Our staff are always available to receive your opinion and discuss your ideas."
Hospitality Assured accreditation
We were proud to have been awarded with the prestigious Hospitality Assured accreditation in 2011, which is the quality standard created by the Institute of Hospitality specifically for customer facing businesses.
We regularly assess our policies to ensure the highest food and service standards to University of Essex customers.
- Sustainable Food policy .(pdf) - Essex Food recognises its responsibility to provide a choice of food options, including healthy, sustainable and fairly-traded food.
- Allergen policy - Essex Food is committed to reducing the risk to staff, students and visitors with regard to the provision of food and the consumption of allergens in food. The policy includes the UK Food Information Amendment, known as Natasha's Law, which came into effect on the 1 October 2021.