From Monday 17 January 2022, the way to collect loyalty points and make payments in our Essex Food outlets via the app is changing over to Upay.
Upay is the new and improved Essex Food loyalty and cashless payment app. Collect points with every purchase you make in selected outlets and use them towards your favourite treats. Cashless payment means you can pay in-store or at our self-service tills in one easy transaction. Plus, it's easier, safer and faster!
If you're an existing user of the Essex Food Rewards app you'll no longer be able to use the app. You'll need to register onto the Upay app with your same login details to transfer any remaining rewards and loyalty points. This automatic transfer will happen once you have logged into the new app.
How it works
For every £1 you spend in Essex Food outlets you'll be rewarded five points. Each point is worth 1p and you can redeem your points as money off future transactions. If you decide to use our loyalty and cashless payment account you collect points and pay via your card every time you get your app scanned. More information can be found via the Upay app.
Download the Upay app
You can start paying and earning points with Essex Food's Upay app in a few simple steps:
If you're a new user, follow the steps to register your account
If you're an existing user of the Essex Food Rewards app you will need to register using your same login details from the previous app. Any remaining rewards will be automatically transferred over to the Upay app
Whether you're a new user or existing user you will need to complete registration using the affiliate ID: ESSEXFOOD
Sign up via your browser
You may find that you can't download the app due to your account being registered outside of the UK, but not to worry. You can register your account through your smart phone's browser and pay and collect your points in exactly the same way. Just sign up now!
All of our outlets offer an exclusive multi-buy deal on our selected hot drink range. If you grab your morning cuppa from campus, don't forget to tap your app and start building your points. After you've purchased nine hot drinks, you’ll get your 10th one absolutely FREE! Every time you buy one of our selected hot drinks, you’re making your way towards that freebie.
The iOS update to allow users to order through the app should be coming very shortly!