Cancel your guest tickets
If you wish to cancel your guest tickets, you must do so in writing via email or letter to the Graduation Office. Requests must be sent by the student and contain the student's full name, registration number and address, with details of the number of guest tickets that should be cancelled.
All refunds will be processed after Graduation when the University's Income Section will arrange to reimburse the payment card you used. In exceptional circumstances, a cheque can be issued and sent to a student's permanent home address, unless an alternative address has been provided. It is very important that you keep your home address up to date via MyEssex.
Refunds will be off-set against any outstanding debt owed by the student to the University. Where the outstanding debt is higher than the sum of the refund, no refund will be given.
If you have purchased guest tickets but subsequently become ineligible to receive an award, as determined by the Board of Examiners, you will automatically have your booking cancelled and a full refund will be processed in August. Postgraduate research students, who have not had their award conferred upon them ahead of their Graduation ceremony, will also receive a refund in August.
The Academic Registrar may, in exceptional circumstances, approve a refund in respect of cancellation requests.