Student involvement and feedback is a vital part of our University's approach to quality assurance and enhancement. All partner institutions are expected to have mechanisms in place to capture feedback from students at a module, course and institutional level and we oversee how our partner institutions respond to feedback received.
There are several ways for you to get involved in providing feedback.
We also conduct periodic reviewsperiodic reviews of courses which are usually carried out every five years. A student representative is a member of the review panel and is able to make a direct contribution to the review.
External examiners' reports
Your course has an external examiner who we appoint to provide an independent overview of the processes relating to your course and its modules. The external examiner produces a report annually and this should be shared with you by your institution, so that you are aware of external feedback on the quality of your course.
New partnerships and courses
Student involvement is an important part of our processes for approving and reviewing partnerships and courses. You can contribute directly by attending approval and review panels to provide feedback on your learning experiences.
If you're experiencing a problem, you should raise it with your institution in the first instance. Most issues can be resolved in this way.
If you wish to appeal against a decision of an examination board, you must do so in writing on an appeal form, stating fully and precisely the grounds for the appeal and submit it to your institution to be processed. All of our partner institutions have procedures in place to deal with student complaints, using a staged approach.
Information and guidance on the appeals and complaints procedures at your institution should be available in your student handbook or on the student area of your institution's website.