People

Zoe Monk

Lecturer
Edge Hotel School
 Zoe Monk

Profile

Biography

Zoe Monk is Lecturer (ASE) and Director of Employability of the Edge Hotel School at the University of Essex. Within her roles Zoe oversees the student experience offered to Edge Hotel School students through their placement rotations Edge’s four-star country house hotel, Wivenhoe House. Zoe joined Edge in October 2021 as Industry Engagement Officer, having been in the Universities central HR team since 2019. With over 13 years of industry experience (including 8 years of event focused HR experience), Zoe has worked within several operational and management roles prior to her teaching career predominantly focusing on the luxury weddings and events sector within the UK and Europe. During her time in industry Zoe has coordinated and managed events for Disney, NFL, Saatchi and Saatchi London and foreign dignitaries. She holds a BA (hons) in Event Management and Human Recourse Management and is currently studying for a MSc in Human Resource Management and a PG Cert in Higher Education Practice (PG CHEP). Zoe’s research interests focus on continual personal development in the hospitality sector, graduate employability, wedding, and event venue management. Additionally, she is interested in EDI across the hospitality and events sector.

Qualifications

  • PG Cert in Higher Education Practice (PG CHEP) - (due to complete 2024) University of Essex,

  • MSc Human Resource Management (due to complete 2024) University of Essex,

  • BA (hons) Event Management & Human Resource Management University of Chichester,

Appointments

University of Essex

  • Director of Employability, Edge Hotel School, University of Essex (2023 - present)

  • Industry Engagement Officer - Edge Hotel School, Edge Hotel School, University of Essex (2021 - 2023)

  • Front Runner Manager - Edge Hotel School, University of Essex (2022 - 2023)

  • Resourcing Team, University of Essex (2019 - 2021)

Teaching and supervision

Current teaching responsibilities

  • Continual Professional Development (EG223)

  • Continual Professional Development (EG401)

  • Continual Professional Development (EG404)

  • Delivering Event and Hotel Operations and the Customer Experience (EG124)

  • Delivering Hotel Operations (EG201)

  • Delivering Hotel Operations 2 (EG203)

  • Delivering Event and Hospitality Operations 1 (EG211)

  • Delivering Event and Hospitality Operations 2 (EG213)

  • Delivering Hospitality Operations and the Customer Experience 2 (EG226)

  • Delivering Event Operations and the Customer Experience 2 (EG229)

  • Delivering the Customer Experience 1 (EG301)

  • Delivering the Customer Experience 2 (EG303)

  • Delivering the Customer Experience 1 (EG306)

  • Delivering the Customer Experience 2 (EG308)

Contact

zoe.monk@essex.ac.uk

Location:

JT 6, Colchester Campus

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