People

Dr Young-Ah Kim

Senior Lecturer
EBS - Strategy, Operations and Entrepreneurship (SOE)
Dr Young-Ah Kim
  • Email

  • Telephone

    +44 (0) 1702 328273

  • Location

    GB 3.30, Southend Campus

  • Academic support hours

    Wednesday 12:00-3:00. Please make an appointment beforehand

Profile

Biography

Dr. Young-Ah Kim is a Senior Lecturer (Associate Professor) and an associate director of Postgraduate Research (PhD) at Essex Business School. Formerly, she worked as a research assistant professor at Korea University, and a fixed-term lecturer for several universities and research institutions including Jeonbuk National University, Wonkwang University, Sungshin University, and Seoul School of Integrated Sciences and Technologies (aSSIST) in South Korea. Additionally, she was a visiting scholar at San Jose State University (USA), Plymouth University and University of East Anglia (UK), and Jeonbuk National University (South Korea). As a C.P.M (Certified Purchasing Manager), she has contributed to the training of purchasing or marketing managers in SMEs or international companies. She has been interested in value creation and relationship management between supplier-buyer in the supply chain. Based on her research interest, she has been building research networks internationally in marketing and supply chain management, particularly, in the automotive, semiconductor, and education industries in the UK, the USA, and South Korea. Recently, she has worked on the impact case study of the Knowledge Sharing Project (KSP) for The Export-Import Bank of Korea and has been working on national innovation policies development and local businesses and cities revitalisation projects (Ministry of the Interior and Safety, Korea) with policymakers and civil servants in Korea. Regarding research methodology, Young-Ah's quantitative strengths include structural equation modelling (SEM) where she has experience in several software programs, such as Mplus, LISREL, AMOS, SmartPLS, GeSCA, and SPSS. Professional activities & Membership: *Fellow of the Higher Education Academy (FHEA) *Editorial Review Board: Journal of Entrepreneurship in Emerging Economies (JEEE) *Chair: The Foreign Cooperation Committee of The Korean Association for Local Government & Administration Studies; *Chair: The Foreign Cooperation Committee of The Korean Association for Public Administration; *Director: The foreign cooperation committee of The Korean Association for Conflict Studies; *Funding Reviewer: UK Research and Innovation (UKRI) funding; *Journal Reviewer: Journal of Entrepreneurial Behaviour & Research; Business Ethics: A European Review; Asia Pacific Business Review; Korea Review of International Studies (KRIS); RAE Redacao among others. *Member: C.P.M. (Certified Purchasing Manager) issued by Institute for Supply Management, USA *Member: British Academy of Management (BAM); Academy of Marketing (AM); European Marketing Academy (EMAC); International Academy of Management and Business (IAMB); Korean Academic Association of Business Administration; Korean Academic Society of Business Administration; Korean Marketing Association; Korean Distribution Association; Korean Society of Consumer Studies; Korean Association of Business Education Personal distinctions: *Chair of the Session in Conferences: Global Marketing Conference (GMC) 2023; The Korean Association for Policy Studies 2022 conference; The Korean Public Administration 2022 International Conference; The Korean Association of Governance 2022 Conference; Academy of Marketing 2016 Conference *Best paper award (Journal & Conferences): Society of Open Innovation (2020); The Frontiers of Business Research in China International Conference (2019); GMC 2023 conference (Best Conference Track Paper) *Newspapers: Jeollailbo Newspaper (July 2022: Korea); New1 (July 2022: Korea) Previous PhD Students: * Dr Wentong Liu (2020): Assistant professor at Zhongnan University of Economics and Law, China. * Dr Mohamed Samir Ali Shaaban (2022): Lecturer at University of Westminster, UK. * Dr Oluwatosin Adebola-Akande (2023): Policy Advisor at ICAEW, UK. * Dr Ekoua Jose-Maria Danho (2023): Lecturer at University of Greenwich, UK. * Dr Cephas Tetteh (2024): Independent researcher, UK

Qualifications

  • PhD University of East Anglia,

Appointments

University of Essex

  • Associate Director of Postgraduate Research Programme (PhD), Essex Business School (20/1/2022 - present)

  • Undergraduate Programme Director, MSE Group, Essex Business School (1/1/2019 - 30/4/2019)

  • Progress Officer, Essex Business School, University of Essex (1/1/2019 - 30/4/2019)

Other academic

  • Research Assistant Professor, Graduate School of International Studies, Korea University (1/5/2005 - 30/4/2007)

  • Visiting Professor, School of Social Science, Jeonbuk National University (26/2/2024 - 31/3/2024)

  • Visiting Professor, Graduate school of Convergence Technology Management, Jeonbuk National University (1/3/2022 - 28/2/2023)

  • Visiting Scholar, School of Economics, University of East Anglia (1/2/2018 - 28/2/2018)

  • Visiting Scholar, School of Economics, University of East Anglia (1/3/2016 - 31/3/2016)

  • Visiting Scholar, Plymouth Business School, Plymouth University (1/2/2016 - 29/2/2016)

  • Visiting Scholar, Lucas College and Graduate School of Business, San Jose State University (SJSU) (1/6/2003 - 31/10/2004)

Research and professional activities

Research interests

Innovation in the high-tech industry

Open to supervise

Business-to-Business Marketing; Service Marketing

Open to supervise

Quantitative Methods in Marketing (Advanced SEM, Hierarchical model, Choice Modelling)

Open to supervise

Relationship Value in Business Contexts

Open to supervise

E-government and smart cities

Open to supervise

Digital transformation in the service sector

Open to supervise

Local economy revitalisation, regional innovation and sustainability

Open to supervise

Current research

The transformative role of digital technologies for resilience in Fresh Food supply chains in response to the COVID-19 Pandemic

To explore how Fresh Food supply chains (FFSC) have been affected due to the restrictions placed during the multiple COVID- 19 lockdowns. To explore ways in which digital technologies (DT) have helped to transform and improve resilience in FFSCs during and after the restrictions. Specifically, to identify best practices in FFSCs that used digital technologies to help monitor food quality and keep running their businesses during the lockdown

Sustainable KSP on e-Government and Smart Cities

ESRC IAA funding project

The Mid- and Long-Term Development of Business Improvement Districts

Ministry of the Interior and Safety (South Korea)

EPC Improvements KTP Project

Innovate UK

Establishment of Research Network among British and Korean Universities for EdTech Innovation Research

Jeonbuk National University, Korea: International research collaboration support project

Conferences and presentations

Digital Government and Smart Cities in the Digital Transformation Age: Focusing on Knowledge Transfer to Partner Countries

Invited presentation, Global Marketing Conference 2023, Global Marketing Conference 2023, Seoul, South Korea, 22/7/2023

Digital Entrepreneurship: Empowering Women in War Zone

Invited presentation, Global Marketing Conference 2023, Global Marketing Conference 2023, Seoul, South Korea, 22/7/2023

Digital Government, Entrepreneurship and Marketing in the Age of Digital Transformation (Chair of the Track)

Global Marketing Conference 2023, Global Marketing Conference 2023, Seoul, South Korea, 22/7/2023

Digital Entrepreneurship: Empowering Women in Conflict Zones

Global Marketing Conference,, Seoul, South Korea, 22/7/2023

Discussion on ways to improve ODA performance evaluation from the perspective of knowledge sharing and innovation diffusion: Focusing on the KSP cases (Chair of the session)

The Korean Association of Governance 2022 Conference, The Korean Association of Governance 2022 Conference, Kwangju, South Korea, 19/8/2022

Present and Future: Policies based on Data evidence (Discussion)

Invited presentation, Keynote presentation, The Korean Public Administration 2022 International Conference, The Korean Public Administration 2022 International Conference, Yeosu, South Korea, 24/6/2022

Policy Proposals for Sustainable Knowledge Sharing Projects (KSP) on e-Government and Smart Cities (Chair of the session)

Invited presentation, The Korean Association for Policy Studies 2022 conference, Jeju Island, South Korea, 17/6/2022

Teaching and supervision

Current teaching responsibilities

  • Services Marketing (BE513)

  • Business-To-Business Marketing (BE514)

  • In-Site Workshop Series (BE961)

Previous supervision

Cephas Tetteh
Cephas Tetteh
Thesis title: Antecedents, Moderators, Mediators and Outcome of Open Innovation: A Study Among Manufacturing Firms in the UK
Degree subject: Entrepreneurship
Degree type: Doctor of Philosophy
Awarded date: 12/1/2024
Ekoua Jose-Maria Candice Charden Danho
Ekoua Jose-Maria Candice Charden Danho
Thesis title: Toward a More Inclusive Entrepreneurial Ecosystem: An Exploration of the Lived Experience of Disadvantaged Women Entrepreneurs and the Supportive or Barrier-Breaking Role of the French Entrepreneurial Ecosystem
Degree subject: Entrepreneurship
Degree type: Doctor of Philosophy
Awarded date: 9/11/2023
Oluwatosin Oluwadamilola Adebola-Akande
Oluwatosin Oluwadamilola Adebola-Akande
Thesis title: Corporate Political Activities and Firm Legitimacy in Institutionally Challenging Context.
Degree subject: Business Administration
Degree type: Doctor of Philosophy
Awarded date: 30/1/2023
Mohamed Samir Ali Shaaban
Mohamed Samir Ali Shaaban
Thesis title: The Relationship Between Expatriate Job Deprivation and Thriving At Workplace: Examining the Antecedents, Moderator, and Outcomes
Degree subject: Management Studies
Degree type: Doctor of Philosophy
Awarded date: 18/1/2022
Wentong Liu
Wentong Liu
Thesis title: Resource Mobilisation and Social Entrepreneurship: Social Bricolage as Antecedent and Outcome
Degree subject: Entrepreneurship
Degree type: Doctor of Philosophy
Awarded date: 1/6/2020

Publications

Journal articles (20)

Malhotra, N., Frech, B., Leeflang, P., Kim, Y-A. and Higson, H., (2023). Understanding how satisfactory service relationships can be mutually beneficial in the higher education context. European Journal of Marketing. 57 (2), 562-598

Kim, Y-A., Kim, K-A. and Moffatt, PG., (2023). The moderating role of market uncertainty in the effectiveness of government policies and R&D activities promoting innovation in manufacturing firms. International Journal of Entrepreneurial Behavior & Research. 29 (5), 1204-1226

Kim, Y-A., Kim, K-A. and Tzokas, N., (2022). Entrepreneurial universities and the effects of the types of vocational education and internships on graduates’ employability. Studies in Higher Education. 47 (5), 1000-1009

Kim, Y-A., Moffatt, PG. and Peters, S., (2022). Generalised additive modelling of the credit risk of Korean personal bank loans. Journal of Credit Risk. 18 (3), 77-103

Kim, KA. and Kim, Y-A., (2022). A New Model ‘SEED (Street Economies for Emergence Development)’ in the Crisis of Regional Extinction and Low-Density Economic Environment. Korean Comparative Government Review (KCGR). 26 (4), 231-254

Fernandez De Arroyabe Fernandez, JC., Arranz, N. and Kim, Y-A., (2021). An approach to the cooperation for innovation in the service sector. International Journal of Innovation Management. 25 (5), 2150054-2150054

Liu, W., Kwong, C., Kim, Y-A. and Liu, H., (2021). The More the Better vs. Less is More: Strategic Alliances, Bricolage and Social Performance in Social Enterprises. Journal of Business Research. 137, 128-142

Cheung, C., Kwong, CCY., Manzoor, H., Rashid, MU., Bhattarai, C. and Kim, Y-A., (2019). The co-creation of social ventures through bricolage, for the displaced, by the displaced. International Journal of Entrepreneurial Behaviour and Research. 25 (5), 1093-1127

Tzokas, N., Kim, Y-A., Akbar, H. and Al-Dajani, H., (2015). Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs. Industrial Marketing Management. 47, 134-142

Kim, Y-A., Akbar, H., Tzokas, N. and Al-Dajani, H., (2014). Systems thinking and absorptive capacity in high-tech small and medium-sized enterprises from South Korea. International Small Business Journal. 32 (8), 876-896

Kulkarni, D., Park, T. and Kim, YA., (2006). A Study on the Reverse Logistics Outsourcing Practices. California Journal of Operations Management. 4 (1), 39-46

Park, T., Velicheti, K. and Kim, YA., (2005). The Impact of Product Variety on Retailing Operations in the Supply Chain. California Journal of Operations Management. 3 (1), 76-81

Park, T., Nandiwada, S. and Kim, YA., (2004). A Study on the Current Trends of E-Procurement. California Journal of Operations Management. 2 (1), 19-25

Park, T., Nandiwada, S. and Kim, YA., (2004). A Comparative Study of E-Procurement Practices in the U.S and Korea. California Journal of Operations Management. 2 (1), 138-144

Kim, YA., (2002). A Study on the Causes and Consequences of Relationship Quality between Customers and Retailers. Journal of Daehan Association of Business Administration. 34 (December), 173-198

Kim, YA., (2002). A Study on the Effect of Consumers' Cognition to Relationship Investment and Affect Factors about Store to Relationship Quality. Business Education Review. 28 (4), 79-98

Kim, YA., (2002). A Study on the Relationship Orientation of Supply Companies in the Construction Industry. Business Education Review. 28 (August), 255-281

Kim, YA., (2001). The Factors and Outcomes of Relationship Orientation between Suppliers and Buyers. Korean Journal of Marketing. 3 (3), 1-24

Choi, N. and Kim, YA., (2000). The Effects of Justice Factors and Needs for Cognitions on the Consumer-Satisfaction of Company-Complaint-Handling. The Journal of Daehan Association of Business Administration. 24 (June), 93-117

Choi, N. and Kim, YA., (2000). The Roles of Sales Efforts and Goal Level on the Effects of Personal and Environmental Factors on the Sales Performance. Korean Journal of Marketing. 2 (2), 108-134

Conferences (25)

Kim, C., Kim, K-A. and Kim, YA., (2023). Digital Government and Smart Cities in the Digital Transformation Age: Focusing on Knowledge Transfer to Partner Countries (Best conference track paper award), Global Marketing Conference 2023, Seoul, South Korea, July 2023.

Mohsen, K., Kim, YA., Karim, S. and Eng, T-Y., (2023). Digital Entrepreneurship: Empowering Women in War Zone, Global Marketing Conference 2023, Seoul, South Korea, July 2023.

Kim, YA., (2023). Digital Government, Entrepreneurship, and Marketing in the Age of Digital Transformation (Chair of the Session), Global Marketing Conference 2023, Seoul, South Korea, July 2023.

Kim, YA., (2022). Policy Proposals for Sustainable Knowledge Sharing Projects (KSP) on e-Government and Smart Cities (Chair of the session), The Korean Association for Policy Studies 2022 conference, Jeju Island, South Korea, June 2022.

Kim, YA., Kim, K. and Ha, D., (2022). A Topical Study on the Establishment of Regional Innovation System, The Korean Association of Governance 2022 Conference, Kwangju, South Korea, August 2022.

Kim, YA., Kim, K. and Kim, C., (2022). The development of the practical framework for knowledge transfer: focusing on digital government cases, The Korean Association for Local Government Studies 2022 conference, Pusan, South Korea, August 2022.

Kim, YA., (2022). Present and Future: Policies based on Data evidence (Discussion), The Korean Public Administration 2022 International Conference, Yeosu, South Korea, June 2022.

Kim, YA., (2022). Discussion on ways to improve ODA performance evaluation from the perspective of knowledge sharing and innovation diffusion: Focusing on the KSP cases (Chair of the session), The Korean Association of Governance 2022 Conference, Kwangju, South Korea, August 2022.

Kim, YA., Kim, KA., Kim, JH. and Kim, KH., (2021). Innovative growth policies and firm performance under the Covid-19 pandemic, British Academy of Management 2021 Conference, Online. August 2021

Kim, YA., Kim, K. and Moffatt, PG., (2020). Promoting product innovation under market uncertainty, British Academy of Management 2020 Conference, Online. September 2020

Kim, C., Kim, YA. and Kim, K., (2020). The myth and presence of Smart City transformation in Korea, Society of Open Innovation, South Korea, July 2020

Kim, YA., Kim, K. and Moffatt, P., (2020). Government support and product innovation in the manufacturing sector, GMC 2020 conference, November 2020.

Liu, W., Kim, YA. and Kwong, C., (2019). Bricolage as a Path from Strategic Alliances to Radical Innovation for Social Enterprises, Knowledge Networks: An Interdisciplinary Paper Development Workshop, United Kingdom, October 2019

Liu, W., Kim, YA. and Kwong, C., (2019). An Exploratory Research of Entrepreneurial Orientation, Bricolage and Innovation Outcomes for Social Enterprise, British Academy of Management 2019 Conference, Birmingham, United Kingdom, September 2019

Liu, W., Kim, YA. and Kwong, C., (2019). Bricolage as a Path from Strategic Alliances to Radical Innovation for Social Enterprises: The Moderating Role of Inter-firms Trust, The 6th Frontiers of Business Research in China International Conference, Beijing, China, May 2019

Arranz, N., Kim, YA. and Fernandez de Arroyabe, JC., (2018). Cooperation for innovation in the service sector, British Academy of Management 2018 Conference, Bristol, United Kingdom, September 2018

Kim, YA. and Chryssochoidis, G., (2018). How do relationship characteristics create relationship value? Evidence from high-tech SMEs, European Marketing Academy Conference (EMAC) 2018, Glasgow, United Kingdom, May 2018

Kim, YA., (2017). Types of Relationship Value and Their Antecedents in the Technology-Intensive Industries, European Marketing Academy Conference (EMAC) 2017, Groningen, The Netherlands, May 2017

Kim, YA., Chryssochoidis, G. and Tzokas, N., (2016). Interaction Characteristics in the Supply Chain and their Consequences in the High-Tech Industry, Academy of Marketing 2016 Conference, Newcastle upon Tyne, United Kingdom, July 2016

Kim, YA. and Moffatt, PG., (2015). Generalised Additive Modelling of the Repayment Performance, Credit Scoring and Credit Control XIV, Edinburgh, United Kingdom, August 2015

Kim, YA., Akbar, H. and Tzokas, N., (2012). Absorptive Capacity and Performance: The Role of Customer Relationship and Technological Capabilities, Academy of Marketing 2012 Conference, July 2012

Kim, YA., Chryssochoidis, G. and Tzokas, N., (2010). The Effect of Relational Polity and Operational Integration on Performance in Channel Relationships, The IAMB 2010 Conference, Madrid, Spain, July 2010

Kim, YA., (2009). A Study on the Relationship Orientation of Supply Companies in the Construction Industry, The 25th IMP conference 2009, Marseille, France, August 2009

Kim, YA., (2006). Reverse logistics management system in the Korean publishing industry, International Conference of Integrated Management Associations, Seoul, South Korea, August 2006

Park, T., Kim, J., Song, Y. and Kim, YA., (2006). A Survey Study on Outsourcing of Chip Manufacturing from Fabless Companies, Pan Pacific XXIII Conference, Busan, South Korea, May 2006

Reports and Papers (11)

Kim, YA., (2023). Sustainable Knowledge Sharing Projects (KSP) on e-Government and Smart Cities

Kim, YA., Kim, K., Kim, C. and An, Y., (2023). The Mid- and Long-Term Development of Business Improvement Districts

Kim, YA., (2023). The strategies and policies development of innovative education based on digital environment: Focusing on the UK cases

Kim, YA., (2023). Planning for Jeonbuk State Autonomy

Kim, C., Kim, YA., Kim, K., Lee, H. and Ban, H., (2022). An Exploratory Study of KSP Projects on Partner Countries’ E-government Projects Focusing on Efficiency, Effectiveness, and Sustainability (International version)

Ramanthan, R., Kim, YA., De, D., Tasavori, M. and Athreye, S., (2022). The transformative role of digital technologies for resilience in fresh food supply chains in response to the COVID-19 Pandemic

Kim, C., Kim, YA., Kim, K., Lee, H. and Ban, H., (2021). Improvement of Knowledge Sharing Project (KSP) on e-government projects

Kim, YA., (2020). Development of an Innovation Framework & Eco-System for the South East Region in the UK

Kim, YA. and Moffatt, PG., (2016). Generalized additive modelling of the repayment performance of Korean borrowers

Suh, C. and Kim, YA., (2006). APEC Trade Policy Survey Analysis

Kim, YA., (2002). Jeonju City Brand Management

Grants and funding

2023

EPC Improvements KTP Application (June 2022 submisison)

EPC Improvements Ltd

2022

The transformative role of digital technologies for resilience in Fresh Food supply chains in response to the COVID-19 Pandemic

University of Essex

Sustainable Knowledge Sharing Projects (KSP) on e-Government and Smart Cities

University of Essex (ESRC IAA)

Accelerating Women�s Enterprise

European Commission

The transformative role of digital technologies for resilience in Fresh Food supply chains in response to the COVID-19 Pandemic

University of Essex

2021

Improvement of KSP (Knowledge Sharing Project) projects focusing on efficiency, effectiveness, and sustainability on e-government projects of partner countries

The Export-import Bank of Korea

2020

ESRC IAA - Analytical Support for LIS / LEPs

Economic and Social Research Council

Contact

yakim@essex.ac.uk
+44 (0) 1702 328273

Location:

GB 3.30, Southend Campus

Academic support hours:

Wednesday 12:00-3:00. Please make an appointment beforehand

More about me