People

Constantina Maltezou

Postgraduate Research Student
Department of Psychology
 Constantina Maltezou

Profile

Biography

I'm a User Experience and Psychology researcher with seven years of industry experience in leading projects and multidisciplinary teams (ranging from financial and investment products, to telematics and car insurance, to AI social listening tools, etc). I'm also a certified Design Sprint organiser and facilitator (i.e. running participatory design workshops). I come from a multidisciplinary background, which stems from computer science, human-computer interaction, psychology and ethnographic methods. I'm currently working on my PhD research, which combines psychology with human-machine interaction to determine factors derived from vocal cues that influence the perceived trustworthiness of a speaker (whether human or AI), how this impacts acceptance and use of voice technologies by older adults and ethnic minorities, and how this in turn can impact their social inclusion, motivation and empowerment. When I'm not working I love social boardgame nights, playing squash and I'm a big foodie like my husband (so, cakes are always welcome!)

Qualifications

  • BSc Hons Computer Science (2011)

  • MSc Advanced Computer Studies with HCI (2012)

  • MSc Psychology (2020)

Research and professional activities

Thesis

Can I trust you? How vocal cues affect trust judgements in minority groups: implications for accessibility and social inclusivity in voice interfaces.

Supervisor: Prof. Silke Paulmann , Prof. Reinhold Scherer

Research interests

Emotional prosody (tone of voice)

Trustworthiness of voice AI

Cognitive psychology & ageing

Minority groups and atypical populations

Mixed methods research

Usability & accessibility studies

Contact

cm19066@essex.ac.uk

Location:

Colchester Campus