Event

Understanding your consumer journey

Hosted by Essex Startups

  • Wed 30 Nov 22

    13:00 - 15:30

  • Southend Campus

    Gateway Building

  • Event type

    Workshops, training and support

  • Event organiser

    Essex Startups

Join us for our upcoming workshop on the importance of understanding your customer's journey.

Creating positive customer experiences can convert disengaged customers into raving fans who will shout about your business from the rooftops.

Learn how to effectively utilise various touchpoints customers will come in contact with to truly create a wonderful experience. Why is that important? If you can empathise with your customers, envision their journey, and keep them interested along each step of the purchasing cycle, you can keep them coming back for more!


Book your place via CareerHub

This event is open to current students and alumni who have graduated within the last three years.

Any questions? Don't hesitate to get in touch via startups@essex.ac.uk