30 Minute Talks on Research: Change agent roles

In the context of organisational change, identifying, and organizing the various roles of change agents remains a challenge for practitioners and scholars alike. This talk examines how different agents can enable an effective change process. Empirical evidence from three hospital case studies illustrates the process of transformation and its underlying arrangements to identify agents and their roles. The findings underline the importance of designing a coherent system of agents, determining where they come from, their role during the process, and how this may change throughout the change process. Managerial choices in the cases are discussed, leading to implications for theory and practice.

This talk will precede "Speak properly!”: investigating accent bias and who it disadvantages in South-East England at 1.30 with Dr Amanda Cole from the Department of Language and Linguistics.