School of Language, Literature and media

Our Professional Services

Meet the professional services staff in the School of Language, Literature and Media

Our professional services staff are responsible for the day-to-day operation of the School of Language, Literature and Media supporting the delivery of our teaching and our research across the departments.

To visit an individual member of staff's profile and view their contact details, please click on the links below:

Professional Services members of staff

Alison Bateman

Student and Academic Services Administrator, School of Language, Literature, and Media (SLLaM)

Marisa Bostock

Languages for All Administrator, School of Language, Literature, and Media (SLLaM)

Zoë Coyne

Student Administrator, School of Language, Literature, and Media (SLLaM)

Ask me about: Late submissions and extenuating circumstances claims; Intermission or changing course; Module enrolment and language progression; Attendance and engagement ; Coursework and reassessment submissions and marks; Systems such as FASER, LEAP, Moodle ; Rules of Assessment and Exam Board outcomes ; Departmental student engagement events & student voice groups

Sam Durling

Department Manager, School of Language, Literature, and Media (SLLaM)

Karolina Dylewska

Deputy Departmental Manager, School of Language, Literature, and Media (SLLaM)

Ask me about: Student administration (UG, PGT and PGR); Exam boards, reassessments and assessment queries; Extenuating circumstances and late submissions; Dissertations, theses and viva examinations; Enrolment, registration and changes to student records; Attendance, engagement and student progress; Welcome Week, induction and student engagement activities; Assessment regulations and academic procedures; Academic offences, appeals and changes of status; General student support, advice and signposting to University services

Sue Hogan

Deputy Department Manager, School of Language, Literature, and Media (SLLaM)

Emma McClelland

Department Manager, School of Language, Literature, and Media (SLLaM)

Sue Sparkles

Deputy Department Manager, School of Language, Literature, and Media (SLLaM)

Bernie Stephens

Academic and Operations Officer, School of Language, Literature, and Media (SLLaM)

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