Live Chat

Our Live Chat service connects you directly with University teams who can answer your questions in real time. Whether you’re thinking about studying at Essex, preparing to join us, or already part of our community, Live Chat is the quickest way to get the information you need.

You can chat with teams across the University — from Admissions and Student Services to IT Support — about topics such as applications, registration, funding, wellbeing, or technical help.

When Live Chat is available, a chat icon will appear in the bottom right. Simply click to start a conversation with one of our advisers. If we’re offline, you can still contact us by email or explore our contact pages to find the right team.