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Mamdouh Alanazi
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Email
ma23202@essex.ac.uk -
Location
Colchester Campus
Profile
- Public Health
- NLP
- AI in Healthcare
Biography
I am a 3rd-year PhD candidate in Public Health in the School of Health and Social Care at the University of Essex. My research explores AI-driven text analysis of patient feedback as a tool for equity-focused quality improvement within Saudi healthcare systems, examining how natural language processing methods can surface patient experience data to inform more inclusive and responsive health services. I hold a Master's degree in Health Administration and a Bachelor of Science in Health Sciences, and have a research interest in the intersection of artificial intelligence, patient experience, and health equity.
Qualifications
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MS in Health service Administration Marywood University - USA (2019)
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BS in Health Science Cleveland State University - USA (2016)
Research and professional activities
Thesis
AI-Driven Text Analysis of Patient Feedback for Equity-Focused Quality Improvement in Saudi Healthcare
In Saudi Arabia, patient feedback is collected routinely across healthcare facilities yet rarely translated into meaningful quality improvement action. Despite substantial national investment in healthcare transformation through Vision 2030, the systems connecting patient experience data to quality improvement action remain underdeveloped, and analysis of Arabic language feedback relies predominantly on manual methods that are time intensive, inconsistent at scale, and unable to detect emerging
Supervisor: Professor Reza Majdzadeh , Dr. Haider Reza