Contact the IT Helpdesk to report a problem, request something, or get help.
Create a support request at any time using our online portal and our team will get back to you as soon as we can.
Campus | Location | Opening hours |
Colchester | Sorry, drop-in support is currently unavailable at Colchester Campus. | |
Southend | TF.2.03, Info Point, Learning Hub | Monday to Friday, 8.45am to 5.00pm |
Loughton | Library and IT Center, Hatfields | Library staff are able to assist with basic queries, such as access to eduroam and password changes. Check opening hours for availability. |
If you are teaching and need urgent assistance with the technology in your room, please call:
Campus | Extension number |
Colchester | 3220 |
Southend | 8500 |
Our support hours are Monday to Friday, 8.30am to 6.00pm. Excludes University closure days.