Urgent Mental and Medical Support

Mental Health Crisis 

If you, or someone that you know, are in immediate danger of causing themselves or others serious harm, contact Campus Patrol and Security immediately. You will find their details on our Emergency contact page 

The Security team will assist you and will contact the emergency services as appropriate. 

Other sources of help: 

• NHS Urgent Mental Health Helpline: Call 111 and select option 2 if you are experiencing a mental health crisis and need access to urgent support. Help is available 24 hours a day, 7 days a week and calls are free. You will be connected to an available professional in your local NHS mental health service. 
• Samaritans: To talk about anything that is upsetting you, you can contact the Samaritans 24 hours a day, every day. You can call 116 123 (free from any phone).
• Papyrus (Prevention of Young Suicide): For confidential suicide prevention advice contact HOPELINE 247, available 24 hours a day, every day on 0800 068 4141.
• Shout: If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

Medical help 

If you need urgent medical support, there are a number of options:

• Call the NHS 111 helpline or visit the website for advice on where to go for treatment based on your symptoms
• Contact your GP (doctor) service such as the University Health Centre who can provide help for emergencies during opening hours
• Go to the Accident and Emergency Department of the hospital nearest your campus:
  • Colchester
  • Southend
  • Loughton 

You can also search for your nearest NHS services such as local doctors, dentists, pharmacies, hospitals or urgent treatment centres.

In a life-threatening emergency please call campus security.