We provides strategic ICT leadership for the University by understanding the University’s goals of excellence in research and education and determining the best current and future ICT solutions to meet these goals.
We are customer focussed. We aim to provide services that are aligned to the needs of the whole University and that are continuously reviewed and developed to provide maximum value and benefit. Priorities for improvement are developed by listening to our customers and meeting the aims of the University’s Strategic Plan and its strategies.
Our aim is to provide a comprehensive catalogue of services that inspires and supports all parts of the University to use ICT effectively in all their activities.
Our staff are recognised for their contribution, are given clear direction and are provided with the resources, knowledge, and support for them to make a high level contribution to professional services delivery. We aim to be regarded as trusted and professional partners using best practice project and service management processes.