Completed -
The scheduled maintenance has been completed.
Apr 24, 18:46 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 BST
Scheduled -
Previous tests have revealed a specific issue with the Southend phone system. To investigate this we will be isolating it from the rest of the University, during which users may not be able to make or receive a phone call.
This includes internal and external calls and voicemail.
The rest of the University phone system, including Teams users, will be unaffected.
Apr 22, 11:30 BST
Resolved -
This incident has now been resolved.
Apr 24, 16:26 BST
Monitoring -
A fix has been applied to one aspect of the Eduroam network and connectivity and performance looks to be back to operational levels. We will continue to monitor the stability of the service. Please report any residual issues to the IT Helpdesk (https://www.essex.ac.uk/student/it-services/support)
Apr 24, 11:03 BST
Identified -
Eduroam performance is currently degraded across the Southend Campus for most users. If you find that your device is no longer able to connect to Eduroam, or is dropping its connection, you will need to 'Forget' the Eduroam network on your device and re-add Eduroam - further instructions can be found here: https://www.essex.ac.uk/student/it-services/wifi
Apr 24, 09:45 BST
Investigating -
We are currently investigating issues connecting to the Eduroam Wi-Fi network at the Southend Campus, currently observed in both the Forum and other buildings.
Apr 24, 09:04 BST
Resolved -
This issue is now resolved. Thank you for your patience.
If you have any further issues, please contact the IT Helpdesk.
Apr 18, 15:44 BST
Investigating -
We're aware of an issue affecting the guest Wi-Fi services and are currently investigating. This may affect your access to the Event Essex and Essex Guest networks, Tapestry, and some equipment in the sports centre.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Apr 18, 10:12 BST