An award certificate bears the University’s crest and confirms the title, classification and conferral date of your award.
All documents are sent by standard post, free of charge. These cannot be tracked unless you pay for Royal Mail track and signed service. Please email the Graduation and Awards Office if you would like to find out more about using this service.
All students who graduated after 1 September 2019 will also have access to an electronic version of their award certificate. This can be accessed via your GradIntelligence account.
For all undergraduate students who registered at the University for the first time after 1 September 2014, and for all postgraduate taught students who registered at the University for the first time after 1 September 2021, your academic transcript is available through your Higher Education Achievement Report (HEAR). This can be accessed via your GradIntelligence account.
We no longer issue hard-copy Academic Transcripts. If you require a hard copy as part of an application, please contact email@example.com to submit a formal request. Otherwise, additional or replacement hard copy Academic Transcripts can be purchased through the Student Document Ordering System.
Please note that because academic transcripts list modular achievements, these are not available for students studying on a research-only basis.
We provide all graduates with one complimentary award certificate. If you have misplaced your documents and require replacement copies, you can purchase these through our Student Document Ordering System.
If we have posted your award documents and they have not arrived, please contact firstname.lastname@example.org to request a replacement copy. We will issue a replacement copy free of charge, providing you notify us within 6 months of the original being sent. We will not issue replacement copies if it has been less than 6 weeks since the original documents were sent to a UK address, or less than 3 months if sent to an address outside of the UK.
Please note that we only produce one set of documents free of charge within six months of your finish (conferral) date. If you require further copies, you will need to order them via the Student Documentation Ordering System. Hard copies of the HEAR cannot be ordered.
Please note if you are in educational debt to the University your award will not be conferred until the debt has been cleared. You should contact your Student Services Hub to make a payment.