Contact or visit us
Get help in an emergency and out-of-hours support.
8am - 5pm, Monday to Friday (emergencies, see above).
Where to find us
The Student Services Hub is on the ground floor of Hatfields House, on East
15 Acting School's main Hatfields site.
There are two different enquiry desks in the Hub, all staffed by our
knowledgeable team of advisers. We also have confidential meeting rooms for
appointments with our specialist teams.
Student Services Hub
This is the general enquiry desk. Whatever your question, one of our friendly
advisers will help you find the answer. In particular, speak to an adviser at
this desk about:
We are not able to offer immigration advice. If you have an enquiry regarding the UK's student immigration rules and requirements please read our immigration information. If you can't find what you're looking for, or need further advice, you can contact one of our specialist teams.
Student Wellbeing and Inclusivity Service
We offer a drop-in service Monday to Friday, 1.10pm-2.10pm and Monday and Thursday, 6.10pm-7.00pm. Drop-in will be open these times at Hatfields House except for the third Monday of the month when it will be located at Roding House. No appointment needed, just call in with your registration card. If we're not able to help you at the time, we can offer you a 30-minute appointment with an adviser where you can talk in confidence.
Come to the drop-in service at the Student Services Hub to:
Find advice and support information