IT service status

Service status

Check our service status page to see if there are any known problems affecting our services. If you’re experiencing a problem that isn’t shown here, please report it to the IT Helpdesk.

Routine maintenance

Maintenance work is carried out on the Janet network every Tuesday morning between 7am and 9am. Maintenance work is therefore carried out on the University's network during the same time period in order to minimise disruption. This is known as our 'network at risk' period.

During this time, services that rely on the network may be unavailable or vulnerable to interruption and you should not rely on them for any critical work.

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Need help?
IT Helpdesk
Telephone: 2345 (Colchester) 8341 (Southend)