Monitoring - A fix has been applied to one aspect of the Eduroam network and connectivity and performance looks to be back to operational levels. We will continue to monitor the stability of the service. Please report any residual issues to the IT Helpdesk (https://www.essex.ac.uk/student/it-services/support)
Apr 24, 2024 - 11:03 BST
Apr 24, 2024 - 11:03 BST
Identified - Eduroam performance is currently degraded across the Southend Campus for most users. If you find that your device is no longer able to connect to Eduroam, or is dropping its connection, you will need to 'Forget' the Eduroam network on your device and re-add Eduroam - further instructions can be found here: https://www.essex.ac.uk/student/it-services/wifi
Apr 24, 2024 - 09:45 BST
Apr 24, 2024 - 09:45 BST
Investigating - We are currently investigating issues connecting to the Eduroam Wi-Fi network at the Southend Campus, currently observed in both the Forum and other buildings.
Apr 24, 2024 - 09:04 BST
Apr 24, 2024 - 09:04 BST
Monitoring - We have fixed the issue and we are monitoring the situation.
Apr 20, 2024 - 18:57 BST
Apr 20, 2024 - 18:57 BST
Identified - We have identified that the issue is affecting all web services with a .essex.ac.uk web address.
This is an external problem and we are awaiting a fix.
Apr 20, 2024 - 11:41 BST
This is an external problem and we are awaiting a fix.
Apr 20, 2024 - 11:41 BST
Investigating - We're aware of an issue affecting our network and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Apr 20, 2024 - 11:24 BST
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Apr 20, 2024 - 11:24 BST
About This Site
Keep up to date with any issues or maintenance work that might be affecting University IT services.
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Degraded Performance
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Southend SIP server failover test - further investigation required
Apr 24, 2024 18:00-21:00 BST
Previous tests have revealed a specific issue with the Southend phone system. To investigate this we will be isolating it from the rest of the University, during which users may not be able to make or receive a phone call.
This includes internal and external calls and voicemail.
The rest of the University phone system, including Teams users, will be unaffected.
Posted on Apr 22, 2024 - 11:30 BST
This includes internal and external calls and voicemail.
The rest of the University phone system, including Teams users, will be unaffected.
Posted on Apr 22, 2024 - 11:30 BST