Support in our Department
We hope that your time in our Department will be happy and fulfilling. There
will however inevitably be times when you feel in need of particular support or
advice, or simply have a query on academic or non-academic matters.
We value student support very highly in the department and provide a strong
and integrated support network.
Who's who in Student Support
Student Support Services Officer and Disability Liaison
Rowena Macaulay is our Student Support Services Officer and runs our
Student Resource Centre and, together with the Senior Personal Tutor,
Dr Roisín Ryan-Flood, is
jointly responsible for the system of support within the department. Rowena
provides a dedicated support service available to all students on any matter
(academic and pastoral), and is also our Departmental Disability Liaison
All undergraduate and Masters students are assigned to a named personal tutor
(one of a team of eight), a member of academic staff with a specific support
Your personal tutor is available to offer advice and support on any issue -
academic, social or personal. You can contact them via email, telephone or meet
them in person. This need not be restricted to their usual office hours,
although it is best to email first if possible to agree a suitable time. If your
need is urgent though, please come and see us directly – don’t delay.
You will remain in the same tutor group throughout your time in the
department (although occasionally your tutor may change). You may however also
seek support from any other member of the support network.
Senior Personal Tutor, Dr
Roisín Ryan-Flood, heads up the personal tutor team.
First-year students are also supported by peer mentors, second or third-year
student volunteers assigned (usually in pairs) to each of the eight personal
Peer mentors provide informal, friendly support to you in your first year.
They have recently been through your experience and so may understand better
than staff some of the issues and anxieties you may have. You can speak to them
instead of, or in addition to, your personal tutor.
Other sources of support