Student support

Support in our Department

We hope that your time in our Department will be happy and fulfilling. There will however inevitably be times when you feel in need of particular support or advice, or simply have a query on academic or non-academic matters.

We value student support very highly in the department and provide a strong and integrated support network.

Who's who in Student Support

Student Support Services Officer and Disability Liaison

Rowena Macaulay is our Student Support Services Officer and runs our Student Resource Centre and, together with the Senior Personal Tutor, Dr Roisín Ryan-Flood, is jointly responsible for the system of support within the department. Rowena provides a dedicated support service available to all students on any matter (academic and pastoral), and is also our Departmental Disability Liaison Officer.

Personal tutors

All undergraduate and Masters students are assigned to a named personal tutor (one of a team of eight), a member of academic staff with a specific support role.

Your personal tutor is available to offer advice and support on any issue - academic, social or personal. You can contact them via email, telephone or meet them in person. This need not be restricted to their usual office hours, although it is best to email first if possible to agree a suitable time. If your need is urgent though, please come and see us directly – don’t delay.

You will remain in the same tutor group throughout your time in the department (although occasionally your tutor may change). You may however also seek support from any other member of the support network.

Senior Personal Tutor, Dr Roisín Ryan-Flood, heads up the personal tutor team.

Peer mentors

First-year students are also supported by peer mentors, second or third-year student volunteers assigned (usually in pairs) to each of the eight personal tutor groups.

Peer mentors provide informal, friendly support to you in your first year. They have recently been through your experience and so may understand better than staff some of the issues and anxieties you may have. You can speak to them instead of, or in addition to, your personal tutor.

Other sources of support